ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me book 2 cruises at good prices and good cabins. Jo was very helpful and very pleasant.”

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Posted 1 year ago

“Booking with Liam was, as always, simple and straightforward. All very efficient and he managed to find a bit of a discount which is always welcome.”

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Posted 1 year ago

“John was very helpful and knowledge was very good thanks again John”

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Posted 1 year ago

“Good all round trip, pity didn't get to hoped for "stops", Lerwick, Scillies, and Guernsey! Booked again for 2025!,Zak came up swith helpful detail / booking. Just enjoy whole cruise trips/places, not to much into Cruise 'glamour'. Regular (Jim w)”

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Posted 1 year ago

“Zach was able to offer us a good cabin and the booking was completed very quickly and efficiently. Thank you ROL and Zach”

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Posted 1 year ago

“Zak was very helpful in going through the options and answering questions. Very easy process”

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Posted 1 year ago

“I found Joanne to be very friendly, efficient and helpful when booking our Balkan River cruise. Thank you Jo 😊”

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Posted 1 year ago

“Pleasant and efficient representation”

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Posted 1 year ago

“Answered all of my questions. Very knowledgeable and helpful”

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Posted 1 year ago

“Great service, Jasmin was very helpful, had good knowledge of our cruise. The price was competitive so we were happy to book”

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Posted 1 year ago

“Jasmin was very helpful. We have used ROL twice before and have found them very competitive and organised. Easy to book and reliable .”

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Posted 1 year ago

“Easy and friendly service”

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Posted 1 year ago

“Really helpful advice and support from Zak. Answered all our queries thoroughly. Would definitely use again.”

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Posted 1 year ago

“Sally in the Concierge Dept. was excellent as usual. Everything explained clearly and concisely. All options clearly explained. The whole process from enquiry to booking took less than 40 minutes over 2 phone conversations.”

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Posted 1 year ago

“Zac very helpful and answered any questions I raised.”

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Posted 1 year ago

“Very easy to deal with, knowledgable and very polite staff .”

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Posted 1 year ago

“easy to do . nice to deal with pleasant , happy people who know what they are doing .”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Excellent customer service as usual, all questions answered and extremely helpful. Liam always so helpful and goes out his way to whatever he can for you. You always rely on ROL, wouldn’t book with anyone else.”

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Posted 1 year ago

“ROL is both reliable, efficient and always gives us such excellent advice that we have every confidence in them. They act on our request, provide us with immediate feedback enabling us to book without any hassle, even when abroad! Thank you.”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 614 reviews