ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call handler was very helpful and friendly. He obtained the best price possible and negotiated my change of airport at no extra cost.”

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Posted 1 year ago

“The details of the trip I was interested in were well explained and once I had made my decision the booking was efficiently carried out.”

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Posted 1 year ago

“Ellis was most helpful and dealt with us very efficiently.”

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Posted 1 year ago

“Well dealt with by Ellis no problems .”

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Posted 1 year ago

“So, Jake was a star! During a busy day selling, ROL delivered with attentive, reliable support resulting in deposit being paid & job done. Until the next time, then.”

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Posted 1 year ago

“So, Jake was an absolute star! A call through to the ROL hotline on a busy selling day & my reservation was handled smoothly with my queries answered & deposit taken. Well done, & until the next time, then.”

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Posted 1 year ago

“As usual the staff are always very helpful and most friendly. Well done and thank you Jemma.”

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Posted 1 year ago

“Very good and efficient service.”

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Posted 1 year ago

“This is my fifth booking with ROL Cruise always a great experience from the person who answered the phone To all involved in make a booking so smooth and stress free Always nice dealing with nice people in this case Leona. Ellis i found was the same.”

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Posted 1 year ago

“Helpful and patient. A pleasant experience. Thanks”

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Posted 1 year ago

“Booking was very easy and Jo our booking agent was very professional and helpful.”

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Posted 1 year ago

“Booking was made easy by Callun, with his knowledge and expertise he guided us in the right direction, after finding out our requirements.”

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Posted 1 year ago

“Fast, efficient and friendly.”

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Posted 1 year ago

“Your Agent John was determined to ensure that our booking was perfect for me and my cousin Wendy Simmonds. He was so helpful and our booking progressed superbly. Thank you Keith”

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Posted 1 year ago

“A very efficient and friendly customer service”

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Posted 1 year ago

“John Made the decision to cruise both simple and effortless Thank you”

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Posted 1 year ago

“I was delighted at the ease and efficiency displayed in answer to my queries to date. However Calum is to phone me back with the following queries 1 Is it possible to embark at Plymouth and does this allow some discount as with our last cruise to France and Spain where people embarked at Falmouth rather than Bristol on Ambition. 2. Are we able to book an Ambassador coach from Tilbury to London disembarkation. Thank you. Thomas Daniels esq”

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Posted 1 year ago

“very pleasant and efficient booking experience.”

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Posted 1 year ago

“We would be hesitant to book with anyone else, as ROL have looked after us so well, for many years.”

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Posted 1 year ago

“The staff were very helpful, pleasant and booking our next cruise was hassle free.”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 614 reviews