ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 723 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zac very helpful and answered any questions I raised.”

Helpful Report

Posted 1 year ago

“Never told me about the 15%discount on the drinks package.”

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Posted 1 year ago

“Very easy to deal with, knowledgable and very polite staff .”

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Posted 1 year ago

“easy to do . nice to deal with pleasant , happy people who know what they are doing .”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Excellent customer service as usual, all questions answered and extremely helpful. Liam always so helpful and goes out his way to whatever he can for you. You always rely on ROL, wouldn’t book with anyone else.”

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Posted 1 year ago

“ROL is both reliable, efficient and always gives us such excellent advice that we have every confidence in them. They act on our request, provide us with immediate feedback enabling us to book without any hassle, even when abroad! Thank you.”

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Posted 1 year ago

“Telephone booking dealt with efficiently by Zac”

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Posted 1 year ago

“Zac was knowledgeable and helpful. We now look forward to our cruise.”

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Posted 1 year ago

“Friendly and helpful as always”

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Posted 1 year ago

“Verry good report”

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Posted 1 year ago

“Arranging a forthcoming cruise and being fully conversant with trip in question, answering all relevant details”

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Posted 1 year ago

“Very efficient, informative and friendly”

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Posted 1 year ago

“Callum, who booked our cruise was knowledgeable and most helpful. He made the whole booking experience extremely easy and stress free. Thank you very much.”

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Posted 1 year ago

“John who did our booking was fast, efficient, knowledgeable and friendly. Everything you need from an agent.”

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Posted 1 year ago

“I’m pleased to say the whole experience was smooth and professional, sent an email explaining I was away from home, however really interested in a holiday the I saw advertised, requested a call back on my return and booked my holiday with a wonderful advisor Zac”

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Posted 1 year ago

“A very helpful customer service agent made the whole booking process easy. He gave clear explanations and guidance. Thank you John”

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Posted 1 year ago

“Very professional and clear guidance”

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Posted 1 year ago

“The person booking the cruise was informative, professional, approachable and pleasant.”

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Posted 1 year ago

“Spoke to Kelly this morning and Callum this afternoon. They were both exceptionally helpful, polite and friendly. I couldn't ask for a better service.”

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Posted 1 year ago

ROL Cruise is rated 4.9 based on 723 reviews