ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 723 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleasant and efficient booking experience.”

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Posted 1 year ago

“We would be hesitant to book with anyone else, as ROL have looked after us so well, for many years.”

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Posted 1 year ago

“The staff were very helpful, pleasant and booking our next cruise was hassle free.”

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Posted 1 year ago

“Helped me book 2 cruises at good prices and good cabins. Jo was very helpful and very pleasant.”

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Posted 1 year ago

“Booking with Liam was, as always, simple and straightforward. All very efficient and he managed to find a bit of a discount which is always welcome.”

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Posted 1 year ago

“John was very helpful and knowledge was very good thanks again John”

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Posted 1 year ago

“OK so far we have not been on a cruise with you yet”

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Posted 1 year ago

“Good all round trip, pity didn't get to hoped for "stops", Lerwick, Scillies, and Guernsey! Booked again for 2025!,Zak came up swith helpful detail / booking. Just enjoy whole cruise trips/places, not to much into Cruise 'glamour'. Regular (Jim w)”

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Posted 1 year ago

“Zach was able to offer us a good cabin and the booking was completed very quickly and efficiently. Thank you ROL and Zach”

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Posted 1 year ago

“Zak was very helpful in going through the options and answering questions. Very easy process”

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Posted 1 year ago

“I found Joanne to be very friendly, efficient and helpful when booking our Balkan River cruise. Thank you Jo 😊”

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Posted 1 year ago

“Efficient conversation with your representative during our telecon..... just awaiting feedback from your other people re : flights to Sydney now [i.e. Airport, timings etc]”

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Posted 1 year ago

“Pleasant and efficient representation”

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Posted 1 year ago

“Answered all of my questions. Very knowledgeable and helpful”

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Posted 1 year ago

“Great service, Jasmin was very helpful, had good knowledge of our cruise. The price was competitive so we were happy to book”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Jasmin was very helpful. We have used ROL twice before and have found them very competitive and organised. Easy to book and reliable .”

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Posted 1 year ago

“Easy and friendly service”

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Posted 1 year ago

“Really helpful advice and support from Zak. Answered all our queries thoroughly. Would definitely use again.”

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Posted 1 year ago

“Sally in the Concierge Dept. was excellent as usual. Everything explained clearly and concisely. All options clearly explained. The whole process from enquiry to booking took less than 40 minutes over 2 phone conversations.”

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Posted 1 year ago

ROL Cruise is rated 4.9 based on 723 reviews