Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now purchased 3 articles of furniture from Roseland . I love the quality and the service is great too. I would never hesitate to buy more circumstances permitting.”

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Posted 4 years ago

“Prompt delivery and bookcase was as described. Looks great and fits in really well.”

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Posted 4 years ago

“Great product and service. many thanks”

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Posted 4 years ago

“Very pleased with my order”

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Posted 4 years ago

“The bookcase we ordered came very quick and was well packaged, so as not to become damaged. Would definitely use again.”

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Posted 4 years ago

“I wrote a review and sent it to you. You did not publish it on your website. I am not wasting more time on your company.”

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Posted 4 years ago

“I ordered 2xbedside cabinets and 1 chest of drawers. When delivered, the chest of drawers was not as ordered. Took up space for a week in my kitchen. 2nd attempt at getting it right... delivered exactly the same as the first one!!! I checked upon delivery though and the courier took it away along with the first one. First time ordering from Roseland so not very impressed. Third time lucky I hope! The bedside cabinets are nice enough in terms of look and quality. The people I spoke to were nice enough and apologetic but it would have been nice to have had a more ‘formal’ apology.”

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Posted 4 years ago

“The product itself is amazing however, my product was damaged during transit leaving various indentations / scratches that have clouded the quality and may not order again given the cost of the furniture I would have expected it to be delivered damage free.”

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Posted 4 years ago

“Ordered a grey bedside table ready assembled. However when unpacked there were 2 bits of damage, one being a indentation in the frame showing the wood through the grey and the second where the grey paint was coming away from the wood. The other mark was on the back of the table where the obviously sprayed grey paint was not completely covered and it was patchy. I was also surprised to see that it was made in Vietnam and not British. I was immediately offered a full refund, a replacement or keep the item with a part refund. However I was totally disenchanted with the product so decided to buy from someone else. I would like to add that my daughter, unbeknown to me at the time, had bought her lounge furniture from Roseland and was ver very happy with it. Hers was normal wood not coloured. Maybe that made the difference.”

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Posted 4 years ago

“Bought a chest of drawers which arrived damaged. A replacement arrived very quickly. Very pleased with my order. The service I received was excellent. I would highly recommend them.”

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Posted 4 years ago

“Didnt realise there would be a little self assembly wouldnt have ordered if i had known”

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Posted 4 years ago

“Very nice piece of furniture at good price. Delivery good bearing in mind situation and very helpful delivery man.”

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Posted 4 years ago

“Excellent service, arrived on time and good communication throughout on arrival time etc. Would definitely buy from them again.”

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Posted 4 years ago

“First class service. Placed my order on line after 3.30pm on a Monday and received the goods by mid-day on the Thursday. They keep you updated on progress via text and email. I will use this company again and would highly recommend them.”

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Posted 4 years ago

“A nice piece of furniture which happens to be just right for its position. Construction & materials seem of high quality. We'd buy again if needed.”

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Posted 4 years ago

“Excellent product, great service.”

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Posted 4 years ago

“Good value for money. We are very happy with the bedside cabinets. They are great quality considering the price and look lovely in our new guest bedroom!”

Roseland Furniture 5 star review on 12th January 2021

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Posted 4 years ago

“excellent service, quick delivery”

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Posted 4 years ago

“Furniture fine. Really poor that you can order items without being informed at the point of purchase that they do not deliver to certain areas. This came in a further email and meant additional costs for transportation which are not covered by the company. Absolute disgrace.”

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Posted 4 years ago

“Love my piece of furniture. Very good quality and looks great.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews