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Royal Mail Reviews

1.1 Rating 2,637 Reviews
3 %
of reviewers recommend Royal Mail
Company Reviews Questions Metrics

Popular Questions:

Delivery

How does Royal Mail deliver? How long does Royal Mail take to deliver? Does Royal Mail deliver on time? How is accuracy and good condition of items delivered by Royal Mail?

Returns

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Customer Service

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How quickly does Royal Mail resolve customer queries?
Helpful Report
(5 days ago)
Greater than 67% of reviewers feedback is Royal Mail takes over a week to resolve customer queries.
Helpful Report
(5 days ago)
B-

Customer Service - Good

70.06%
Industry Average
“ Good service ”
- Anonymous
“ I sold an item on eBay yesterday morning, I took it to my local post office in Wickersley Rotherham who have always provided an excellent service. I shipped the piece of pottery to Bovey Tracey in Devon. It arrived this morning. Less than 24 hours!! Cannot fault the service provided and for small businesses that is what is needed. Postal service 5 *** ”
- Neil Marsh
“ Always a great service. Sending and receiving items ”
- Ken Allsopp
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