RSPCA Reviews

1.3 Rating 160 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 160 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Visit Website

Write Your review

Tell us how RSPCA made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
RSPCA 1 star review on 9th April 2024
Anonymous
RSPCA 1 star review on 30th July 2023
Faye H
RSPCA 1 star review on 15th January 2023
Heather
RSPCA 1 star review on 14th November 2022
Anonymous
RSPCA 1 star review on 10th October 2022
Anonymous
RSPCA 1 star review on 2nd October 2022
Anonymous
RSPCA 5 star review on 4th September 2022
Asma Saeed
9
Anonymous
Anonymous  // 01/01/2019
RSPCA they don't even know what it stands for do they care no do they need your money oh yes highly paid administrators do not donate to this society
Helpful Report
Posted 2 years ago
Absolute Corrupt useless shower of ... Take dogs off loving , caring owners and leave abused neglected animals to die. Unprofessional dishonest and cruel. They do not look after animals or care about animals or humans welfare. Should be Closed Down. Donate your money to a local shelter or home that you know helps animals because the rspca certainly don't.
Helpful Report
Posted 2 years ago
Rang rspca 3 times about a starving cow with a horrendous back swollen leg. It could not walk leg so bad just hanging. Cow could not move very far. 10days later cow in same position. All they want is high profile case's. Will never donate again
Helpful Report
Posted 2 years ago
Rang to tell them about an abandoned starving dog. They did nothing for this dog told me to ring council which I had done before I rang them. Council had been out but could not catch it so they told me to ring the RSPCA. All this time there is a starving scared dog out there that they won’t help. Far as I know that’s what you are here for helping animals. I don’t know if the poor dog was abandoned or lost not everyone is on the internet. Council sadly will put her down. No wonder I was told not to ring you by many people your useless
Helpful Report
Posted 2 years ago
I was subscribing ten pounds each month to RSPCA for a long time. I phoned to tell them that a pony was tied up to a tree off a main road. It had strong chains around its legs so couldn't move. An empty bin which should have contained food and water but didn't was too far away. I gave it a piece of apple which kept dropping to the floor probably due to poor teeth. I told all this to the administrative girl who was only interested in asking me to subscribe to their charity. She then said "we can't do anything unless the pony is being neglected. I said having heavy chains wrapped around its legs, no access to food or water sounded neglectful to me. I certainly didn't get the response that you see on their TV programme. I cancelled my.monthly subscription and subscribed to a more deserving charity. They have their disinterested admin girl to thank for this.
Helpful Report
Posted 2 years ago
I am a carer for a lady with MS who has very limited financial means. The lady has been desperate for her young male dog to be neutered. The branch she had used was closed permanently. I have tried to get in touch with the RSPCA for about 18 months without success. There is only an answerphone, it is never attended there is never a response. I managed to get a call through to the more general office. There I was told that the London practivce does respond but that is nonsense. After a while of polite but determined inquiry, the RSPCA officer began sounding darker in tone insisting on name and address even though earlier they'd tried to get off the line. It seemed like a retaliation attitude, as if filling out a cruelty form out of temper. Its been a horrible experience trying to get in touch with the RSPCA who seem to have decided to throw everything into fund raising and forget about using it for its stated purpose and charity. I would say there is very little reason to donate anything to the RSPCA & question where the money is going as sinister dark forces might be at work.
Helpful Report
Posted 2 years ago
Once again, absolutely no help given. Our neighbours purchased a new puppy which they have left in a 3x3 cage in full Sun with a small kennel that becomes an oven on this 35 degree day. Only 1 inspector in our area who is on leave so nobody can help. So I guess we’ll just let the puppy cook then. Way to go dickheads.
Helpful Report
Posted 2 years ago
When you ask for help they don't want to know even when you explain the animal needs help if they can't fine some one or get a photo opertunity they take no action
Helpful Report
Posted 2 years ago
Reported animal abuse. Even the police came after I saw what happened. Simply saying you will investigate means nothing. We want answers and resolution. The guy still has the dog he treats bad plus another. Very disappointed in your service now..
Helpful Report
Posted 2 years ago
Because of money you don't save them you leave them taking only the ones that you can show on TV and say how great you are all Rubbish
Helpful Report
Posted 2 years ago
Had a stray cat outside for weeks called the RSPCA who took it back to the owners (it is chipped) and told them to get it to a vet. Two days later it’s back in the same state. Called them again and was told to kick it out and don’t feed it, the owner says it wonders off and is booked to see a vet next week. The RSPCA should make sure this cat is kept in and taken to the vet sooner, not left sitting outside my house 24/7. Clearly it is uncared for and kicked out 😡😡😡😡
Helpful Report
Posted 2 years ago
I spoke to the rspca several times regarding a cat that keeps staying outside my property and was told to ignore it and not feed it, it's been outside in the rain for days with no food and it's on a special diet, it's goes through rubbish bags trying to find food and was told by the rspca that if the cat is going through rubbish bags then it's getting food but that's not necessary, the bags are only out once a fortnight so it's not getting food for days, I had spoke to a vet and was told if the cat is out in the rain and no food it would die within the week but an rspca officer said the cat won't die, they also said theowners do not have to collect their cat, if the owners cared that much then the cat would go home but it doesn't, when I go out and find the cat is seriously ill or has died I will personally hold the rspca responsible. Absolutely disgusting
Helpful Report
Posted 2 years ago
Took a poorly "feral" can off the streets and RSPCA 1) refused him a rescue place and 2) refused to pay for any treatment. Makes me so angry that they're crying all over the TV yet wouldn't splash out even £100 to pay for a sick cat. Absolutely useless and obviously pulling on people's heart strings to pay the CEO's mega. Don't donate to them, your money just lines some big man's pocket!
RSPCA 1 star review on 25th September 2021
Helpful Report
Posted 2 years ago
You can never get through to them. My 12year dog needs help She appears to have bits that bleed. I'M 70years and no longer drive. My vet was offering home visits but has stopped.
Helpful Report
Posted 2 years ago
There was a dog left in a car with the windows partly down and the temperature was 70. I phoned and was told to call the police. That would have taken 30mins. If I had to I would have broken the glass. I'm thinking of supporting a different dog charity. I am not happy. Good at messaging but not your job! I am thinking to support another dog charity after 12years
Helpful Report
Posted 2 years ago
I needed some advice from my RSPCA which I did feel at the time they could have helped me , they did help me by leading me down the right road , and hopefully I will get some outcome , the RSPCA work so hard because at the end of the day we all make mistakes because we are only human , but we would be lost without these rescue places it’s nice to know that there is somewhere to go when you need help , and they must see some horrendous things , I couldn’t do it , and I love all animals , My Sheffield branch is so helpful,. Respectful, and so friendly,.
Helpful Report
Posted 2 years ago
Gutted . Called 8pm about very sick young fox . Told someone would come out but never came for 16 hours . Had to call a wild like centre to come out instead. Unfortunatly the fox was to far gone to save. This animal.suffered so badly .Very tragic
Helpful Report
Posted 2 years ago
Your ceo is on £130,000 year I phoned to say young bird stuck in my workshop for 3 days tried everything and all I get is go on the website ! SHOCKING will never donate again.
Helpful Report
Posted 2 years ago
I called them to tell them my neighbour s cat had been knocked down on rd they came out looked at it and said it was ok 5years later permanent twisted leg left unattended joke
Helpful Report
Posted 2 years ago
Absolute joke of a service. Almost an hour hanging to be giving absolutely no help whatsoever for a young raven/ crow with a broke wing disgraceful.
Helpful Report
Posted 2 years ago
RSPCA is rated 1.3 based on 160 reviews