“I order on eBay a clutch slave cylinder and my mechanic put on the car and he press one time the pedal clutch and it broken half was out of the car and the other part was in the transmission we had to take the transmission out cost me 300£
The company they make money by deceiving people and then we pay a lot more. This isn’t right”
“I ordered a sump on ebay from RTG automotive fitted it to car. car ran like rubbish for a couple off months took the car to fords in bridgend it cost me £1047 to fix the car the sump was 2mm to small and it had cracked the timing plate so new sump and timing plate”
“Abrupt guy on counter ( not Keith) got told as your not wearing a mask i aint serving you when i pointed out last customer didnt use one .got a smirk and still refused to serve so he cost you best part 0f £120 order wont use them again .”
“AVOID THIS COMPANY -- diabolical service!! I ordered a battery expecting it to be delivered next day but still waiting after 6 days and then they decide to refund rather than rush a battery out to me. Had a 15% code on ebay and looks to me like they didn't want to honour the 15 percent off! Reported seller to eBay!! My vehicle has now been off the road for 7 days due to this the diabolical service this comany provides. AVOID AT ALL COSTS!!!.”
“Worst dealings ever, bought a battery 24 hr delivery over a week later still no battery, no reply to any messages, car off the road as couldn't buy elsewhere because the other might turn up, got ebay involved and on the last day before ebay step in I get a refund. Disgusting shower of couldn't care less people”
“XXXXX. AVOID AT All COST XXXX you have been warned, I ordered an alternator and thought ,winner 5yr warranty but I was a bit to hasty,Alternator arrived pulley wheel hanging out of the box ad multiple holes where the terminals had punched through the sides . I overlooked this as there was no substantial damage on the surface ,I spent 2hrs changing the item only to find it didn’t work.contacted them 3times no response for 2days by this time removed alternator then pursued refund through eBay .I honestly believe this alternator was knaff before it was sent to me .I wish I had read all the reviews before ordering something I will be doing from now on”
“The parts i ordered did not arrive, when I contacted RTG i was told to contact delivery company and sort it out myself. .this happened twice. .when I re messaged to say that I got no information, i was blocked. .i would never use this company again”
“A fronte dell'ordine sotto indicato mi è stato consegnato un pezzo rivelatosi difettoso e non utilizzabile. Ho chiesto la sostituzione che non è mai stata effettuata perchè sono stati fatti scadere i termini . A fronte di ciò ho dovuto rimontare il vecchio pezzo, ma soprattutto ho gettato dei denari per un pezzo di ferro inutilizzabile che ho sempre disponibile per la restituzione e la verifica da parte della Ditta.
Allego foto e filmato
Catalytic Converter Cat + Oxygen Sensor + Fitting Kit C For Suzuki Jimny 1.3 16v
Numero ordine: 01-06097-96922
ID oggetto: 174177100224
ID venditore: rtgroup11
ID restituzione: 5167742352”
“Very unprofessional customer service ..seem to have a personality disorder .arrogant manager ..that's a joke ..I run a business I would not employ a rude arrogant bully . This attitude will ruin you . people will not put up with rudeness simply go elsewhere ..I did”
“Ordered some hydraulic piston for bonnet landrover freelander. They arrived. min to remove Wrong ones.phoned up shop was told get in touch with eba.but the address was the same as the telephone number. Very poor customer service. Read the reviews and I totally agree with the negative comments. Whish I had read reviews first”
“Warning Worst company ever I brought a Battery from this company and never received it the company then upload fake tracking to prove delivery when phone the delivery company no goods can be located tracking details don't make any sense errors when all this is happening the money sitting in their bank account and they use a hack tracking number to prove delivery do not buy from this company you might end up like me.”
“Terrible customer service rude and egotistical bloke on the end of the phone..he represents YOUR COMPANY...shockingly rude and arrogant ...buy elsewhere cheap parts from China”
“Arrogant sales assistant impossible to deal with on the phone omg! How do they get away with it claims he was a Manager !! Poor very poor
Note for the owner ...deal with it will cost you business ..has cost you mine .... AVOID”
“Purchased a rear wiper motor. with a 5 year warranty. it broke after less than 2 years ( this is a rear wiper motor and is not often used) Tried to contact TRG motors and got no response so i have advised trading standards of their practices.
My advice DO NOT BUY FROM THEM they use the Warranty picture to help sell the products and then don't bother to deal with any customer services issues”
“Disgusting customer service. This business is staffed by rude, ineffectual and ignorant people. Having bought from them, they refuse to issue a VAT invoice depsite asking over a dozen times over the course of 8 weeks. Ask to speak to a manager and they simply hang up the phone. God only knows what service you will get if you ever need to make a warrarnty claim or return a purchase - do yourself a favour and buy from a professional organisation not these jokers.”
