“Terrible business to work for. Food is the worst. Ceo Ryan is a terrible person and SUCKS to work for. Never eat here ever you will regret it. Also roaches are so bad there!”
“They don't care about the employee as long as they make money How can you fire someone for working alone on holiday and no pay them that's straight up diabolical The CEO Ryan should be ashamed”
“I’m writing this review not because of food quality or service on a typical day, but because of how Ruby Tuesday treats the people who keep its doors open.
I recently learned about Jeff Cook, a general manager who dedicated 19 years of his life to this company. After nearly two decades of loyalty and leadership, he was terminated following Christmas Day—after corporate made the decision to open on a major holiday and placed the burden on him to execute it.
Rather than forcing his staff to sacrifice time with their families, he chose to operate with volunteers—four people total, including himself. Because Ruby Tuesday was one of the only restaurants open, they were overwhelmed. They worked nonstop, missed Christmas with their loved ones, ran out of prep due to unexpected demand, and still did their best to serve guests. When the situation became unsustainable, he closed the dining room early while continuing to fulfill to-go orders.
For this effort—for protecting his staff, for leading by example, for doing the best he could under impossible circumstances—he was fired.
That decision says far more about this company’s values than any menu item ever could.
Restaurants are built on people, not policies. When a company punishes long-standing leadership for showing humanity, it sends a clear message: loyalty is disposable, and compassion is a liability.
Until Ruby Tuesday demonstrates that it values its employees as much as it values profit, I cannot support this business. No holiday meal is worth sacrificing basic decency.”
“It wasn't anything wrong with my food. I just wanted people that have a heads up about the man that's in charge there. Oscar Rivera, when Ryan's was still standing he became the general manager there but he got embroidered in controversy. He was taping his cell phone under the employee restroom sink any position to where he could see the employees using the restroom. He immediately stormed out during a shift and the police and everything came. I don't know exactly what came from it but to see him working in the food industry around young teenage girls that are servers makes me sick.”
