Rug Savings Reviews

4.7 Rating 2,881 Reviews
96 %
of reviewers recommend Rug Savings
4.7
Based on 2,881 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
Read Rug Savings Reviews
Visit Website

Phone:

1-877-893-7847

Email:

info@rugsavings.com

Location:

100 S. Biscayne Blvd
Miami, Florida
33131

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Anonymous
Anonymous  // 01/01/2019
X
Helpful Report
Posted 2 years ago
complicated shipping information
Helpful Report
Posted 2 years ago
Not the rug, but your website. You state FREE SHIPPING, but one has to dig really deep to learn the true terms of that claim. Only on minimum prices of $99. Why not just be up-front and honest? It makes people feel that they're dealing with cheaters.
Helpful Report
Posted 2 years ago
So hard to track shipping alw
Helpful Report
Posted 2 years ago
It's been 2 days that I am trying to reach customer service and no answer. I also left a message and in return I get an e-mail offering me 5% discount on the next purchase. I appreciate that, but my message was regarding this purchase and it would have been nice to be able to at least acknowledge my request or at least mention that unfortunately you could not offer any discount or free shipping at this time.
Helpful Report
Posted 2 years ago
Hard to delete item in cart if you change your mind. Should have a remove item key or delete key. Unbelievable!!!!
Helpful Report
Posted 2 years ago
No answer on the phone and chat was truly useless.
Helpful Report
Posted 2 years ago
Didn’t get the discount for signing up for newsletter it said it would automatically do it at check out! Wrong it didn’t apply anything. You need to refund me the discount amount. If not I will post on social media how you don’t give a discount for signing up. And the live chat didn’t work either.
Helpful Report
Posted 2 years ago
Last season I was told that I can keep my order in place for a rug that was out of stock. I would get the rug at the beginning of the next season, which is now. When I didn't hear anything I call and was told that I canceled the order last year, which obviously I did not. Bad business, bad service. The only reason I'm ordering is because I need this rug to match the 2 other rugs I purchased from you guys but this will be my last purchase.
Helpful Report
Posted 2 years ago
ok
Helpful Report
Posted 3 years ago
website is sketchy and processed a transaction with my credit card without processing order
Helpful Report
Posted 3 years ago
Dealdrop.com indicated I could get a 20% discount on my order, but your site would not accept. They had a link that sent me to you. Why would they do that if you all didn’t have an arrangement.
Helpful Report
Posted 3 years ago
No communication about availability or delivery. Not very reassuring.
Helpful Report
Posted 3 years ago
Good
Helpful Report
Posted 3 years ago
Having to right a review so I can track my package is annoying I don’t know how the to review the rug because I haven’t received it yet.
Helpful Report
Posted 3 years ago
i did not receive both rugs- i only received the runner, not the 3 by 5 rug
Helpful Report
Posted 3 years ago
Ordered a beautiful rug and matching runner. Told they had to cancel the rug order because the "last one" in stock was not sellable, and they wouldn't have more until 2021. Now it's showing the same item in stock, and I was able to order again. Hopefully this is not more false hope.
Helpful Report
Posted 3 years ago
I am not sure, have not received the rug yet. Had to give a low rating because I have not received my rug yet.
Helpful Report
Posted 3 years ago
Dont ask me again to write a review
Helpful Report
Posted 3 years ago
Coupon codes didn’t work You charge for shipping
Helpful Report
Posted 3 years ago
Rug Savings is rated 4.7 based on 2,881 reviews