Sable International Reviews

Name: Sable International
Rating: 4.83

4.8 Rating 1,790 Reviews

96 %

of reviewers recommend Sable International

Company Reviews

Metrics

Info

4.8

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sable International:

We are experts in helping small to medium-sized businesses, private individuals and clients with international interests. These clients are often global citizens with family, offices, suppliers, clients, property or wealth overseas.

Sable International is the parent company of 1st Contact. Over the last few years we have been merging the 1st Contact brand into Sable International. You'll still get that same great service, just under a new name.

Our clients are at the heart of our business. First-hand referrals are our major source for growth in each sector. We realise that all of our clients are unique in terms of both their current circumstances and their future plans and we pride ourselves on thinking differently to tailor solutions that help.

If you are looking for a smart, approachable addition to your team, we’re always here and we look forward to working with you.

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Phone:

+44 (0) 207 759 7550

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User friendly website, trouble free and when I do need advice, friendly Carey Goate always goes the extra mile. Thanks Sable !”

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“Action is taken immediately!! They’ve never let me down!”

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“Fantastic service! I've been using 1st Contact for 11 years and have never had a single problem. Great rates, fast transfers and fabulous responsive customer service. Cannot recommend highly enough.”

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“Polite people, fast transactions, what more could you want?”

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“Easy to use website, always answers questions quickly”

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“Very easy to use. Very professional.”

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“The staff is always help full and go the extra mile. I have used your service for years and it remains great. Have recommended you to several of my work collegues”

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“On-line Platform is convenient”

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“Speedy transfers and good rates. Excellent customer service from Lizelle!”

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“Excellent Comunications Excellent Rates, Speedy Transfer”

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“Friendly and efficient service. No request is too big or small for them.”

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“They trust worthy”

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“Just what I need when sending various amounts (large and small) to family and friends in various countries.”

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“I never have a problem with sending funds through you. The team are always extremely helpful and always resolve any problems or queries immediately. Very high customer satisfaction rate for me.”

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“Service fast, reliable email and SMS updates to keep you informed along the way. Brilliant!!! I highly Reccomend their service.”

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“good rates and reliable”

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“Professional, efficient and hassle free online transfers every time. Fantastic self service and customer service......never fail to make it easy to use :-) thank you :-)”

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“Absolutely efficient, the lady who helped me was well informed and did everything as she promised. Excellent service”

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“No terms and conditions available, even when asked, which is against the law in other countries. Miscommunications and hidden charges. Frustration and stress. Transactions simply not actioned due to administrative cock ups on their side, but they did not bother to tell me! How long did they think it would be before I noticed? Love to know whether anyone actually wins the "draw" for giving feedback since there is no list published of the "winners".”

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Hi Jean, Our Forex director has reviewed your complaint and responded to your email. Please be assured that you were never charged additional fees. The way that Investec disclosed their fees changed in June 2017 and therefore you may have noticed it reported differently on your statement. In addition, many of your payments and withdrawals since 2013 have been processed free of charge at our expense. Prior to this recent transaction, our records show your last transaction was in 2015. Our business is heavily regulated by the FSCA and the South African Reserve Bank, and their forms and requirements have changed since 2015, which is why you were required to fill in additional forms in order for the bank to allow us to settle the trade. When we did not receive these forms, the trade had to be cancelled. The loss on the cancelled trade was incurred by Sable International and not debited to your account. The Rands remain in your account with us and you have incurred no costs. We have sent you the forms required to transfer these Rands back into your South African bank account. Thank you once again for bringing this matter to our attention and we trust we have addressed your respective concerns.

“Quick and on top of their subject”

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Sable International is rated 4.8 based on 1,790 reviews