Safestyle UK Reviews

3.6 Rating 1,933 Reviews
66 %
of reviewers recommend Safestyle UK
3.6
Based on 1,933 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Safestyle UK 1 star review on 10th August 2023
Chenda Morrow
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 8th November 2022
Thomson
292
Anonymous
Anonymous  // 01/01/2019
Salesman was ok, surveyor was ok, fitting ok (albeit one workman was a clever so and so) but I was left with mess to clear up as "we don't carry a vacuum with us" and their work sheeting ripped and left mess all down my stairs! One of my handles was broken when it was unpacked, so a date was arranged for a reorder and fitting. Sadly no one turned up to fix things. By this time one of my new windows was failing to close properly and another was leaking slighty, so a call to customer services was made. After being in a queue for 45mins and being transferred to the tech department a new date was arranged. Yet again a no show!! I was assured that someone did indeed arrive and got no reply at the door - both myself and husband were home all day and no chance of missing the door bell. Third time lucky and a month after initial fitting a workman did eventually turn up and all my problems are cured. On the plus side I have a direct phone number and I am on first names with a gentleman in the tech department. This will save having to sit in a queue via customer services. I shall be needing a couple of doors soon - will I be using Safestyle?? - quite honestly I'm really not sure at this point. With all this said, I do like the style, colour and look of my new windows and they are receiving nice comments from the neighbours.
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Posted 4 years ago
do not use this company pushy salesperson and make sure you don’t pay the deposit you only have 7 calendar days to change your mind. Shop around you can get cheaper quality windows and doors.
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Posted 4 years ago
New door fitted earlier today and - so far at least - have no complaints whatsoever. The fitters turned up at a time that suited me and were very polite and quick and cleaned up afterwards. Door guaranteed for 10 years, so I might possibly come here again and up/downgrade the star rating.
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Posted 4 years ago
I would not and I repeat not recommend Safestyle UK to anyone. Had Windows and doors fitted last October and the mistakes are still on going and its the end of March, disgusting.
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Posted 5 years ago
Safestyle UK is rated 3.6 based on 1,933 reviews