“Well to say I’m not impressed is an understatement....
Made an appointment, for today at 11-1130 and they can’t even keep that.... lol
So they’ve lost the work, but I’m sure their that successful they won’t worry in the slightest.....
S Horobin Lincolnshire”
“We originally opted for a upvc door but the site survey highlighted that we could not have one due to the current building regulations and the required walk through. Upgrading to a more expensive composite door was suggested as this would meet the required regulations. When the new composite door was fitted it had been made to the wrong size (upvc size) therefore its not to the current building regulations. They send a surveyor out again who confirmed this. Customer services eventually called to discuss the problem and tried to fob me off by saying they couldn't make it to the building regs. Strange how they send me a FENSA certificate self certifying that it is to regs. Tried to escalate the complaint but a week later and still waiting to hear back. Presume I will have to take this further to get resolution. Such a shame as the door is good quality and sensibly priced.”
“Safestyle was great. The guy who came to fit our door was really professional. Despite a really old door frame, he successfully fitted our door in a few hours, leaving us without the big drafts we’d had previously. He cleaned up the debris properly before leaving too. Customer service were also helpful in getting the measuring and fitting booked.”
“Due to a break in, we decided that we would replace the front door. We’d had the locks changed by the insurance but neither of us felt really secure. I called SafeStyle. The chap that came out was fantastic. He wasn’t pushy or forceful, just understanding and full of advice. We picked the door there and then. On the day of fitting, they started at 8 and were done by 11! One man on his own. So clean and efficient and fully compliant with COVID guidance. Lovely guy.
All our neighbours love the new door. We feel so safe too and it’s made such a difference to the house. Next year we’ll probably have SafeStyle do the windows too.
Whilst not the cheapest, nor the most expensive, the service and quality are fantastic. I even posted on Facebook, I have been so impressed and pleased from start to finish. Best 2k I’ve spent in years and worth every penny.”
“Our third time using Safestyle, someone was out to see us quickly to measure up and discuss what we wanted. The price was really good as the door is excellent quality.
The very pleasant fitter put dust sheets down and also cleaned up afterwards and took the rubbish away with him.
Excellent service from all concerned and would highly recommend. 🙂”
“Safestyle has been nothing less then fantastic experience & I would highly recommend them to anyone.
From the moment I submitted the button to book quote I received phone call almost immediately and 2h later Surveyor arrived to take measurements :)
Week later another surveyor arrive to take the final measures before sending to factory. 3 weeks later received phone call to set a day for fitting new Bay window.
Craig the window fitter was alone and did fantastic job. Took him 4h to remove and fit new beautiful window as well as tidying up everything to perfection.
Excellent customer service & fantastic job from the entire Safestyle Team from the beginning to the end and the precise timing.
Happy customer
Agata”
“This is the third time using safe style, and as all other previous installations, this one again was top notch. The new door looks the bees knees and instantly noticed the difference in the hallway, excellent product and installation.
My only gripe and this isn’t against any one person, was the lack of clarity and mentioning that the doorbell currently fitted wouldn’t be put onto the new door, so we were left with doorbell wires being left exposed. This is nothing that would prevent me using safety or again but an awareness for future installs, this should be mentioned to the customer.
But overall, would use and recommend.”
“Safestyle fitted French doors for me recently. Standard of product is really high and although I was initially worried as to how much mess there would be, I had no need to worry at all. The fitters were very processional and they cleaned everything and took away all rubbish. Very pleased and impressed with this company and their fitters and will likely use them again for porch windows and doors replacement.”
“Everything was perfect from the surveyor to the installer who travelled from Exeter to PADSTOW was on site by 8am
Installation perfect neat tidy workman very satisfied with product
Many thanks
John Bealing”
“HORRFIC COMPANY AND STAFF
My experience with Safe Style isn’t in regard to a sale but the actually people they hire and their staff, on the 21st of September I started my job marketing for safe style. When I arrived in the morning things were okay and I came to the realisation that I was the only female there for the day. We went out (there were 5 of us) and everything was okay for a while, they were talking about woman and having general “guy chat” I let it go over my head and thought nothing else off it.
During lunch that’s when thing started to go downhill, we were all sat round a table outside where one of the two guys in charge was smoking marijuana, burning maggots and they were all talking about women they were seeing, were interested in and what they wanted to do to them. A part from some disgusting comment about women and talking about drugs it was also mentioned that he had to go buy “Viagra” of his “dealer” because it was cheaper than a pharmacy. This was also followed by comments such as “I drive past a rapeseed field sometimes and shout out the window I love the smell of rape in the morning” again making me feel very uncomfortable.
After lunch we had to go back out again and I was put with the guy who smoked marijuana at lunch and then drove, I didn’t know what to do in the situation as again I was the only girl and felt to uncomfortable to say anything to anyone, I was texting my boyfriend who at the time was at work and was concerned for my safety.
Once I got home we decided we needed to make a complaint so we tried to call and once we did some gentleman told us that we would get a phone call within 48 hours which we never received we then called again we were told that we would get another phone call as soon as possible which we never received record again a few days later and we were told that somebody would definitely be getting back in contact with us again nothing so then my boyfriend called today and spoke to somebody higher up where assuming, he was very blunt and rude to him and tried to turn the situation on me saying if I felt uncomfortable I should’ve got out the car and not having any sympathy not telling us anything that has happened or will be happening and we don’t know what to do hence why we are getting in contact with yourselves.
The company is clearly very male dominated and I know that’s no excuse but that’s how it’s coming across the night this all happened I messaged the branch manager (who was on holiday but not out of the country) to get in contact ASAP which never happened. I’m extremely angry that they are not being considerate and I’m very disappointed in the company. The job it’s self is commission only but for the first 8 weeks you get a small basic wage, when I went for the interview I was told how amazing it is and money opportunities which I’m sure the is but it’s was a horrible horrible experience and I want to make it known so no one else (especially young females like myself) fall into the trap
It’s now been three weeks we received a call last Monday saying 2 of the guys have been suspended, we were told we would receive another call by Wednesday and haven’t heard anything its now getting ridiculous. I’m aware this review is not in regards to a sale and purchase but more on the company its self and how they act in this situation.”
“Very pleased with our new windows
Very efficient and quick
Very obliging Grant and Simon
A job well done
And cleaned up well when finished
Thank you very much”
“Absolutely poor after service, left with gaps and took over 2 months of construction calling to get anywhere, steer clear!!! Can putpaper from inside to outside and they kept saying it was watertight!”
