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Safety Restore Reviews

4.9 Rating 2,341 Reviews
97 %
of reviewers recommend Safety Restore
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Phone:

(855) 552-7233

Email:

service@safetyrestore.com

Location:

40 Main Street
Westfield
01085

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Anonymous
Anonymous  // 01/01/2019
Great service and timely
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Posted 6 years ago
rolls better retracts better. what more can be said?
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Posted 6 years ago
Overall I'm happy with the service. The return packaging was terrible though. Box was beat up and seat belt brackets were bent from shipping. Air bag module barley had any wrap around it.
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Posted 6 years ago
Installed new airbag,clockspring,seatbelt, front end crash sensor and then the module. Everything works perfectly
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Posted 6 years ago
Very happy with the service ,quick and quality work!!
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Posted 6 years ago
Worked as advertised
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Posted 6 years ago
Service worked well. Response times are as advertised. That part was really great. I was frustrated by the lack of knowledge to instruct me how to eliminate the codes I was seeing on my dashboard information cluster. I was told by Safety Restore these codes would just disappear once I disconnected the battery for 1/2 hour and reconnected the belts. In short, I had to bring to a mechanic to reset. I think SR can do a better job setting expectations. In summary that is why only 4 star, as the work itself and response time were fantastic. Thanks.
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Posted 6 years ago
Good job
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Posted 6 years ago
I sent two seatbelts and an airbag module to be repaired. The seatbelts works flawlessly but the module continues to show the same code. The code appeared the moment that I put power to it.
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Posted 6 years ago
I found Safety Restore online after a hit and miss attempt to find a reputable recourse for what seemed to be a simple problem; the replacement of dirty white webbing for 3pt seat belts, removed from my 1981 Cadillac Fleetwood Brougham d'Elegance Coupe. I am only saying what kind of Car it is in full, because it’s unique rarity added to the trouble it was to fix or repair, a (seat belt?) One would think it would be easy to find a ‘used one’ but No, it was not. Starting out with a supposed reputable firm in local suburb of Portland, Oregon and just a headliner replacement, that leading to the belt refurbishment, the firm wasted nearly a year of my time, the use of the car, and failure in the end to fix either one. Of course I did not allow the repair of the former, without the successful restoration of the later. I spent weeks, months and wasted money, trying to get suitable replacements from eBay, Craig’s List, Amazon and where ever I could look. When I happened upon Safety Restore, I was at wits end to get this done. The project proved to be a challenge for Safety Restore as well, with problems at several levels, and the refund without hesitation for failure to accomplish what they said could do, in advertised time line. Undaunted, and with profound courtesy and professionalism, Russel persisted, and went way out of his way to help me. This kind of customer service is such a rarity these days, I was deeply impressed of his and Safety Restore’s dedication and follow through of Customer Service, of what to some, would be a small, throw away thing; It is my personal mission to get the message out to anyone and everyone I come in contact with, within the various Car Clubs I belong to whether it be National, International and Local, boasting the integrity and reliability of this company. I am truly impressed, and wish to thank everyone involved at Safety Restore, as a very satisfied and grateful customer. By doing this, we have kept a worthy and rare beautiful car, on the road, and lives safe, into the future. Thank you, Thomas L Rawdon
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Posted 6 years ago
My module couldn't be cleared but they shipped it off for me to someone who could repair it.
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Posted 6 years ago
Fantastic repair work! The belt units look like brand new. Safety Restore even fixed a mistake I made when I'd initially sent them the retractors, at no additional charge. (I forgot to send a couple of belt anchors the first time.) These guys do fantastic work! Highly recommended!
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Posted 6 years ago
nice and cost effective job, you guys rock
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Posted 6 years ago
perfect a++++++++
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Posted 6 years ago
Awesome service. Couldn't ask for better.
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Posted 6 years ago
Thanks my belt retractor. And. Air bag module work great
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Posted 6 years ago
Repaired my seatbelts and restored my module. Will use again.
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Posted 6 years ago
I sent in my Airbag module to be reprogrammed, they received it on a Monday, even if they didn't start it until Tuesday (which is what they told me when on called on Thursday) there site says 24hr turn around time, it should have been in the mail by Thursday morning at the latest. I call on Thursday around 3pm and the guy on the phone said they were going to send it out that night (which was a lie) it wasn't until Monday that I got an update that a mailing label was even printed. I received it back on Wednesday. So from the day I sent it in until I received it back was 2 weeks. So if you do use this service expect 2 weeks. The shipping only took 2 business days each way, this service should of only taken 1 week turn around. The 24hr turn around is false advertising. I run a business and 2 weeks for a part is too long. If they would of just told me the truth about the delay, instead of lying about it, I would have been more satisfied. However if you are not in a hurry I would recommend the service as you do save a lot of money not buying a new module from the dealer.
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Posted 6 years ago
I had to have my RV drivers side seat belt repaired after our dog chewed half way through the belt. I finally figured out how to remove the box and sent it in for repair. It was received Wednesday morning and was shipped back out that same afternoon. Super fast service with updates so you knew where the process was. Great job!
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Posted 6 years ago
These guys doing good job
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Posted 6 years ago
Safety Restore is rated 4.9 based on 2,341 reviews