Salon Wholesale Reviews

Name: Salon Wholesale
Rating: 4.47

4.5 Rating 590 Reviews

86 %

of reviewers recommend Salon Wholesale

4.5

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03302230891

Email:

help@salonwholesale.com

Location:

195 South Liberty Lane, Ashton, Bristol
BS3 2TN

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Salon Wholesale 2 star review on 30th September 2022

Nana

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First package arrived damaged (contents leaked). Told customer service to send a replacement but to make sure lid was secure. The replacement arrived securely packaged just as I requested. Thanks for actually listening unlike alot of other retailers out there. Overall happy with the product and service provided.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Diane! We are so glad to hear that you received a securely packaged replacement. We appreciate that you took the time to leave us such a thoughtful review. Thank you for your kind words!

Posted 1 year ago

“Never received product. Revised review. After communicating with the seller, I finally received the product. Thank you very much for reaching out and making it right.”

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Posted 1 year ago

Hello Jacqueline, I'm sorry to hear your order has not yet arrived. We have contacted you twice to try to get this resolved for you, but have received no response. Please contact us at Help@salonwholesale.com, and we'll be more than happy to help :-) Best wishes and Merry Christmas, Salon Wholesale

Posted 1 year ago

“My order came quickly, and I am pleased with it.”

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Posted 1 year ago

Thank you very much for the review and rating, we truly appreciate it :-)

Posted 1 year ago

“Not good as the cutting blade I bought didn’t work on the machine I have and was mentioned about the product”

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Posted 1 year ago

Hi Mattias, We're really sorry the blade didn't work on your machine. I'm glad we were able to resolve the issue for you, and hope we did so to your satisfaction. If you have any further issues at all, please do get in touch as we're always happy to help :-) Happy Holidays from Salon Wholesale

Posted 1 year ago

“Really happy with the customer service!”

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Posted 1 year ago

Thank you so much Kiana, we really appreciate the review and rating :-)

Posted 1 year ago

“Excellent, thank you! Delivery took a little while due to the time of year, but that's understandable and customer service were super helpful and responsive. Would definitely use again.”

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Posted 1 year ago

Thanks for the review and rating!

Posted 1 year ago

“Love it I buy it again”

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Posted 1 year ago

Thank you Maria, and glad you liked it :-)

Posted 1 year ago

“Quick delivery and good prices”

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Posted 1 year ago

Thanks so much for the review and rating!

Posted 1 year ago

“Product damage twice waited 2 weeks too get shampoo not happy with your service”

Helpful Report

Posted 1 year ago

Hi Bridget, Thank you for the review. We really want to help you, but we're a little confused about the details & just want to clarify some things. You mentioned your product has been damaged twice, but we only seem to have had one order from you (for one item, which was not shampoo), have had no previous communications from you regarding a damaged product or anything else, and have never re-shipped an item to you. You also mentioned waiting 2 weeks to receive your order, however you received your Salon Wholesale order 48 hours after you ordered it (it was ordered on a Monday evening, shipped on the Tuesday morning, and delivered on the Wednesday). I'm wondering if this review was meant for a different company, but please feel free to reply to our last email if you have any information that could help us to investigate this. If we sent you a damaged product, or if there's anything at all you're not happy with, we'd love to help! Looking forward to hearing from you. Best wishes, Salon Wholesale

Posted 1 year ago

“The online salon supplier where I can get exactly what I need for colouring hair.”

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Posted 1 year ago

Thank you very much for the review, we appreciate it :-)

Posted 1 year ago

“Salon Wholesale sent me the wrong shampoo originally but refunded me and sent me a free gift as a good well gesture. I have previously purchased from them with no issues.”

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Posted 1 year ago

Thanks for the review, we really appreciate it ❤️

Posted 1 year ago

“I ordered more than a month ago. but the goods never arrived”

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Posted 1 year ago

“They are asking me for a review but I still haven't received the product”

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Posted 1 year ago

Hello Carola, I'm really sorry your product did not arrive on time, and I hope we were able to fully resolve the issue for you. If you have any further issues at all, please get in touch as we're always happy to help :-) Best wishes from Salon Wholesale

Posted 1 year ago

“Nice selection of products I can't find locally and they're a good price!”

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Posted 1 year ago

Thanks for the review and rating Tina :-)

Posted 1 year ago

“Postage took a while to NZ but this is out of their hands. Product arrived and is great”

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Posted 1 year ago

“Quick and safe”

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Posted 1 year ago

Thank you so much for the review :-)

Posted 1 year ago

“Excellent prices and good customer service.”

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Posted 1 year ago

Thank you, we really appreciate the review and rating :-)

Posted 1 year ago

“Great service, good offers and the right product for me.”

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Posted 1 year ago

Thank you Janet, we really appreciate the kind review :-)

Posted 1 year ago

“I never received the product and no tracking given”

Helpful Report

Posted 1 year ago

Hi Jared, Thank you for your review. I'm really sorry your order was delayed, and I hope we managed to resolve your issue to your satisfaction. If you have any further issues at all, please don't hesitate to get in touch, as we're always happy to help :-) Best wishes, Salon Wholesale

Posted 1 year ago

“Great product, fast shipping. Thank you!”

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Posted 1 year ago

Thank you Viktoria!

Posted 1 year ago

Salon Wholesale is rated 4.5 based on 590 reviews