Salon Wholesale Reviews

Name: Salon Wholesale
Rating: 4.48

4.5 Rating 589 Reviews

86 %

of reviewers recommend Salon Wholesale

4.5

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03302230891

Email:

help@salonwholesale.com

Location:

195 South Liberty Lane, Ashton, Bristol
BS3 2TN

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Salon Wholesale 2 star review on 30th September 2022

Nana

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and delivery”

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Posted 1 year ago

Thanks for the review Jane :)

Posted 1 year ago

“great customer service with troubleshooting efficiently”

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Posted 1 year ago

Thank you so much for the feedback :-)

Posted 1 year ago

“The products arrived ASAP. We have been looking for this product for ages.”

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Posted 1 year ago

Thanks for the review and rating Alon :-)

Posted 1 year ago

“Still haven’t received my product”

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Posted 1 year ago

“Great price. Prompt delivery. I will re-order.”

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Posted 1 year ago

Thank you for the review!

Posted 1 year ago

“Tout s’est bien passé, facile à commander et reçu en bon état.”

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Posted 1 year ago

Merci!

Posted 1 year ago

“Salon Wholesale has a caring team that is eager to correct an issue. I appreciated the time and care they invested to correct the issue with my order regarding International delivery. Thank you”

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Posted 1 year ago

“Great product and price, and the best customer service.”

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Posted 1 year ago

Thank you so much!

Posted 1 year ago

“Efficient service & quality products. Would definitely use again.”

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Posted 1 year ago

Thank you for the review :-)

Posted 1 year ago

“I love my Osmo Blinding Shine Definer and the service is amazing always”

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Posted 1 year ago

Thanks for the review :-)

Posted 1 year ago

“Slow to arrive from overseas, but exactly the item I wanted. Some concern that, soon after ordering, I received a scam text telling me I need to pay import duties. This was too early for the item to have arrived from the UK, which made me think perhaps a scammer has hacked the website.”

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Posted 1 year ago

Thanks so much for the review Tom, and thank you for letting us know about the text; have passed that info to our IT department to have a look into. Have a great week

Posted 1 year ago

“I provided the following feedback to the seller. They apologised and offered a full refund which was appreciated. They also said they had rectified all the issues I raised. It is rare to see sellers making the effort to ensure customer satisfaction, and I reckon they should be supported for their efforts in making things right for customers. Original feedback: [The origin of the seller was not transparent during ordering. It took 12 days for the goods to arrive - way too long. I would not have ordered if I had known you were in UK. Also, tracking should be available without having to sign up for an account.]”

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Posted 1 year ago

Thank you so much for the review Gek. Have a wonderful week!

Posted 1 year ago

“Good delivery, great products, excellent customer service!”

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Posted 1 year ago

Thank you :)

Posted 1 year ago

“Very pleased with selection,service,ease of use of website and speed of delivery!! Thank you!!!”

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Posted 1 year ago

Thanks for your feedback, we really appreciate it :-)

Posted 1 year ago

“Safe easy and fast”

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Posted 1 year ago

Thank you very much for your review Michelle :)

Posted 1 year ago

“Delivered before due date.”

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Posted 1 year ago

Thanks Beverley, your review means a lot to us!

Posted 1 year ago

“My order was misplaced ( likely some courier has slick-looking hair somewhere) and after a slow pick up on the issue, I've got to say Danielle from Salon Wholesale has gone above and beyond to sort and remedy the issue. It's fair to say my negative initial feedback was unjustified- in a time when businesses are reliant on online sales, we have to take into account the multiple cogs in the process of getting them to our doors- once again thank you, Danielle, for your efforts in sorting this situation.”

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Posted 1 year ago

Hi Rodney, Thank you so much for your review and rating, we're really grateful :-)

Posted 1 year ago

“Great Company, orders, are always delivered with no problems”

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Posted 1 year ago

Thank you LouAnn :-)

Posted 1 year ago

“Fast delivery easy ordering & professional service”

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Posted 1 year ago

Thanks for the feedback :-)

Posted 1 year ago

“Very good customer service. My product wasn’t received and they immediately offered a refund or to ship another one. They shipped me another one in record time!”

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Posted 1 year ago

Thank you so much for the positive feedback!

Posted 1 year ago

Salon Wholesale is rated 4.5 based on 589 reviews