Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product but LOOK at measurements, don't go on your normal size as the tunics come up very Small. I'm an 16-18 normal clothes but needed a 26! I went off my measurements crazy. But very happy with fit, material, washes well.”

Helpful Report

Posted 2 years ago

Hello Claire We are sorry to hear you did not have a good experience with our sizing. We do recommend checking out the size guide on our website before making a purchase :) Glad the item was of your liking however. Always happy to help if you have any questions regarding your order. Thank you, Marina x

Posted 2 years ago

“These were very poor. They say that they are anti-fog but steamed up as soon as you put them on. Very disappointed”

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Posted 2 years ago

Hi I am sorry to hear that you are not happy with your purchase. I have tried calling but I was unable to reach you. If you have a spare couple of minutes, please can you call us on 0113 2379010 and hopefully we can resolve this for you. Kind Regards Laura

Posted 2 years ago

“Very pleased with the items I received and fit well.”

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Posted 2 years ago

Hi Alison I am glad you are happy with your order. Have a lovely day. Thanks Laura

Posted 2 years ago

“The ordering process was simple and informative customer service by Tonia.”

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Posted 2 years ago

Hi Aureja Thank you for taking your time to leave us a review. Have a great day. Thanks Laura

Posted 2 years ago

“Nice work wear just a bit tight in the chest area, so i have to wear a bra that flattens a little for comfort”

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Posted 2 years ago

Hi Michele I am glad you like our tunics. Just so you aware, we can can offer an exchange for unworn items if the size is not quite right. Thanks Laura

Posted 2 years ago

“Very helpful and informative customer service by Laura via their online chat.”

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Posted 2 years ago

Hi Sam Thank you for taking the time to leave us a review, I am glad Laura could be of help. Thanks Marina

Posted 2 years ago

“Fantastic service made simple by efficient knowledgeable staff, wouldn’t hesitate to recommend 👍👍👍”

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Posted 2 years ago

Hello Michelle Glad to hear we were able to be of service! Thank you so much for your service, Marina x

Posted 2 years ago

“They tried hard to source the product I ordered but could not do so. Nevertheless Laura Norman dealt with my product return and refund request very efficiently and politely.”

Helpful Report

Posted 2 years ago

Hello Glad to hear Laura was able to help with the problem. Sorry to hear we could not source the problem, we appreciate your custom :) Thank you, Marina x

Posted 2 years ago

“Tonia Wilson was very helpful and lovely when I had a few questions about uniform, she was very quick at replying and overall a nice experience. Thank you again Tonia.”

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Posted 2 years ago

Hello Beth Glad to hear Tonia was able to help with any queries regarding your uniform :) Thank you so much for your custom, always happy to help. Thanks, Marina x

Posted 2 years ago

“Very satisfied with the product and delivery, thank you”

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Posted 2 years ago

Hello Liliana, thank you so much for your custom! Glad to hear you loved our service. Thanks, Marina x

Posted 2 years ago

“Excellent customer service. Order ammended quickly following my request. Laura was lovely and extremely professional.”

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Posted 2 years ago

Thank you for taking the time to leave us a review. I am glad we could help with your order. Have a great day! Thanks Tonia

Posted 2 years ago

“Tonia Wilson we amazing and give good customer service”

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Posted 2 years ago

Hi Sabbha Thank you for leaving Tonia a review. Have a lovely day. Thanks Laura

Posted 2 years ago

“Great company, Great customer service, extremely helpful.”

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Posted 2 years ago

Hi Caroline Thank you for your lovely review! Have a great weekend. Thanks Laura

Posted 2 years ago

“Hi , first time I've been charged for receiving and returning goods won't use this site again.”

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Posted 2 years ago

“Thank you just what I wanted”

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Posted 2 years ago

Hi Keith. I am glad you are happy with your purchase. Have a great weekend. Thanks Laura

Posted 2 years ago

“I recently contacted Tonia by email regarding my shipping address and wow she got back to me in under 5mins and had resolved my enquiry. Excellent customer service. Thankyou again Tonia”

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Posted 2 years ago

Hi. I am glad Tonia could help you with your order so quickly. Thank you for taking the time to leave us a review. Regards Laura

Posted 2 years ago

“I ordered a large to make sure I had extra room and it’s come up really small I’m normally a 10-12”

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Posted 2 years ago

“Great service, item arrived promptly”

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Posted 2 years ago

Hi Lianne Thank you for leaving your feedback. Have a nice day. Laura

Posted 2 years ago

“I have bought 4 tunics from this company all in Blush and am extremely happy with them. Much better designs then the boring generic tunics you see all the time. They were out of stock of a certain size so I ordered the rest of what I needed and emailed asking if I could receive an update of when they’re back in stock. Tonia sept with my request promptly and managed to find me the size and made it available. As I’d already made my previous order, she wavered the extra postage which I was extremely grateful for. Very good tunics and very good customer service. Thank you!”

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Posted 2 years ago

Hi Lisa Thank you for taking the time to leave us a review. I am glad that you like our tunics. Have a lovely day. Laura

Posted 2 years ago

“Quick and efficient service The uniform i have chossen is super comfy, and fits perfect (i went up a size) colour is steel grey ive had many comments from clients and friends saying it looks smart and proffesional”

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Posted 2 years ago

Hi Tina Thank you for taking the time to leave us a review. I am really glad that you are happy with your uniform. Thanks Laura

Posted 2 years ago

Salonwear Direct is rated 4.2 based on 784 reviews