Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

Write Your review

Tell us how Salonwear Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase. Great delivery my tunic arrived a few days after purchase. I’m very pleased with the product my advice is to get the next size up even though I bought super stretchy”

Helpful Report

Posted 2 years ago

Hi Tina Happy to hear you like your new Elegance tunic, we do have Signature trousers to match if these would be of interest to you! Thanks for leaving your review. Tonia

Posted 2 years ago

“Very happy with my order from Salon wear. Clothes very comfortable and good value. Thanks”

Helpful Report

Posted 2 years ago

We are always here if you need anything else Nina. Have a nice day. Tonia

Posted 2 years ago

“Tunics arrived quickly. Lovely quality and true to size. Customer services has also responded quickly and very helpful. Will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you Hayley, much appreciated. Here if you need anything else. Take care. Tonia

Posted 2 years ago

“Too small”

Helpful Report

Posted 2 years ago

Sorry to hear that, I can see you purchased the navy Wish tunic. We are more than happy to exchange this for a different size should you wish to return this to us. Kind regards. Tonia

Posted 2 years ago

“said my item would come in 3-5 days came in 8”

Helpful Report

Posted 2 years ago

Apologies for the delay in your order arriving. We have been inundated with orders currently and they have been taking a little longer to dispatch than we would like. If there is anything else we can assist with, please let us know. Tonia

Posted 2 years ago

“Excellent product. Looks really good.”

Helpful Report

Posted 2 years ago

Hi Barbie I am glad to hear that you are happy with your item. Thank you for taking the time to leave your feedback.

Posted 2 years ago

“Garment ok but very small fitting. Find this with most so went up one size and still very small”

Helpful Report

Posted 2 years ago

Hi Christine I am sorry to hear that the garment was not suitable. I have tried calling but was unable to reach you. It would be great if I could discuss this further with you so if you have a couple of minutes, please can you call us on 0113 2379010. Kind Regards Laura

Posted 2 years ago

“Excellent quality tunic, I absolutely love it. Very comfortable and easy to move around in. I did have to go a couple of sizes up but that’s quite normal with tunics and bigger busted ladies. I would definitely recommend this salon wear.”

Helpful Report

Posted 2 years ago

Hi Carlie Thank you for your lovely review. I am glad you are happy with your purchase. Have a lovely day. Laura

Posted 2 years ago

“Cannot recommend it.Very bad trousers and return not free”

Helpful Report

Posted 2 years ago

Hi We are sorry to hear you are not happy with the trousers you purchased, you may return these to us for a refund or exchange. With regard to free returns, it isn't something we offer at the minute, however, as a company we are always looking at ways to improve the customer service experience. If there is anything else we can help with, please don't hesitate to contact our customer service team on 0113 237 9010. Kind regards. Tonia

Posted 2 years ago

“Good quality and lovely design! Thanks”

Helpful Report

Posted 2 years ago

Hello Linda Glad to hear you love our products - we aim to make you feel good and look good :) Thank you for your service. Thanks, Marina x

Posted 2 years ago

“Beautiful tunic! Massive thanks to Tonia for helping me with an enquiry as well. 10/10”

Helpful Report

Posted 2 years ago

Hello Glad to hear Tonia was able to help with any queries you might have had. Thank you for your custom, we hope you will enjoy your tunic just as much as we love providing them :) Thanks, Marina x

Posted 2 years ago

“Purchased a window facemask which duly arrived. Good quality product which appears to be very durable. Very satisfied”

Helpful Report

Posted 2 years ago

Hello Mike Glad to hear the PPE you received was up to standards :) Thank you for your custom. Thanks, Marina x

Posted 2 years ago

“Delivery was quick, but unfortunately I had to return the items, due to size. No other problems other than this.”

Helpful Report

Posted 2 years ago

Hello Jean Sorry to hear there were issues with the size of your items. We appreciate your custom and we are glad to hear our service was satisfactory :) Thanks, Marina x

Posted 2 years ago

“Excellent customer service and lovely tunics, wanted to purchase more however was informed they had bern discontinued such a shame Also delivery was over 2 weeks otherwise would of been 5 star ⭐️”

Helpful Report

Posted 2 years ago

Hello Kerry Glad to hear we were able to help :) We are doing our best to improve our delivering times. Thank you for your custom and lovely feeback. Thanks, Marina x

Posted 2 years ago

“The products I ordered via the website showed as being in stock, but 5 days later after ordering I received an email to say they were not in stock as expected. After a lot of emails back and fourth between Tonia and Marina we went for different product they had in stock instead. They were both very helpful in finding an alternative and once approved sent it for arrival next day. It was frustrating that it wasn't obvious on the website that the products weren't in stock, but the help I received made up for that”

Helpful Report

Posted 2 years ago

Hello Emma Glad to hear both Tonia and I were able to help. We do apologise for any inconvenience caused, however we are happy to hear our service was up to standards :) Thank you for your custom. Marina x

Posted 2 years ago

“Thankyou Tonia for sorting my order great service will deffo use this company again salon wear direct 😁👍 bev”

Helpful Report

Posted 2 years ago

Hello Bev Glad to hear Tonia was able to help you out :) thanks for your custom. Thank you, Marina x

Posted 2 years ago

“Tonia was amazing she sorted my order out for me and service was great will deffo use this service again for work wear thanks Tonia x bev”

Helpful Report

Posted 2 years ago

Hello Bev Happy to hear Tonia could help with your enquiry :) thank you for your custom. Thanks, Marina x

Posted 2 years ago

“Sorted my order out straight away very reliable will order from here again 👍😁”

Helpful Report

Posted 2 years ago

Hello Happy to hear we could help! Thank you for your custom. Thanks, Marina x

Posted 2 years ago

“Marina was extremely helpful in solving my issues and clarifying my doubts. Appreciate the help!”

Helpful Report

Posted 2 years ago

Hello I am glad I was able to help :) Always happy to be of service. Thanks, Marina x

Posted 2 years ago

“Very nice uniforms, well made and great prices”

Helpful Report

Posted 2 years ago

Hello Jemiyah Glad to hear you love our products :) thank you for your custom. Marina x

Posted 2 years ago

Salonwear Direct is rated 4.2 based on 784 reviews