Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the shirt.”

Helpful Report

Posted 2 years ago

Hi Annette Great to hear you are happy with the purchase of the Long Sleeve Poplin Shirt you recently purchased. These are available in many colours so if you feel like a change just let us know. Happy wearing! Tonia :)

Posted 2 years ago

“I’m normally a size 12 , 14 top but bought a 16 as I wanted plenty of room ,but still slightly snug”

Helpful Report

Posted 2 years ago

Public Reply Hi Sorry to hear the tunic is still a little snug. Some tunics are more fitted than others depending on the style of the garment. If you do need assistance with anything, feel free to give our customer service team a call to discuss as they are always on hand to help. Kind regards. Tonia

Posted 2 years ago

“Tonia has been extremely helplful and really grateful”

Helpful Report

Posted 2 years ago

Hi Jackie Thanks for the review, I am always here if you need assistance with anything else, just give me a call. Tonia

Posted 2 years ago

“Excellent customer service. Very helpful and friendly. Tonia went above and beyond to help out whilst ordering uniform for a uni course.”

Helpful Report

Posted 2 years ago

Thanks, Daniel for your review, I am always happy to help. If you need anything else just let me know. Tonia

Posted 2 years ago

“Excellent quality shirts”

Helpful Report

Posted 2 years ago

We are pleased to hear you are happy with your purchase of shirts. These are available in many different colours so if you fancy a few more, just let us know. Kind regards. Tonia

Posted 2 years ago

“Spoke with Tonia Wilson regarding an issue I had, she handled it with total professionalism, reassurance and care. Such excellent customer care...thank you Tonia.”

Helpful Report

Posted 2 years ago

You are most welcome Carlene, please I could assist. Kind regards. Tonia

Posted 2 years ago

“I love my uniform, it fits well and is of very good quality. I'm normally size 12 but I ordered size 14 and I'm glad I did. it's nice to have little space for comfort when sitting down all day working. I am a nail tech and it can get very dusty filing nails, this fabric is not holding on to the dust and I love it. Also good value for money. Thank you salonwear xx”

Helpful Report

Posted 2 years ago

Hi Annika Thank you for your review. We are pleased to hear you are happy with the purchase of your Charm tunic and matching trousers. The Charms are available in different coloured trims, so if you fancy a change, just let us know and we'll be more than willing to help you choose the colour. Regards. Tonia

Posted 2 years ago

“Bought these trousers for my daughter and they fit nicely, they also wash well and dry really quickly.”

Helpful Report

Posted 2 years ago

Pleased to hear you are happy with the purchase of the Signature trousers. These are available in different colours if you fancy a change. Regards. Tonia

Posted 2 years ago

“Looks great on .Really good quality”

Helpful Report

Posted 2 years ago

Hi Paul Pleased you are happy with the purchase, if you need any more tunics or matching trousers, just let us know. Tonia

Posted 2 years ago

“Great service, all questions answered even outside of normal hours a. Stock sourced for me and out online for me to order. Helped by Tonia .”

Helpful Report

Posted 2 years ago

Hi Maureen Pleased I could help and hope you received your order. If you do need anything else just let me know. Tonia

Posted 2 years ago

“The customer service Tonia provided was amazing! She was so quick and helpful.”

Helpful Report

Posted 2 years ago

Thank you Yvanna for your review. If you do require help with anything else just let us know, we are always here! The Customer Service Team

Posted 2 years ago

“Tonia is an amazing person . She really help me by Emailing me and notify me of an error I made on my order. Very impressed by the attention of this lady, really professional.”

Helpful Report

Posted 2 years ago

Maria, thank you for your lovely review. We are please Tonia helped you with your order and if you do need anything in the future, I am sure she will be more than willing to help again. The Customer Service Team

Posted 2 years ago

“I ordered a cardigan unfortunately it didn’t fit as the sizing was a bit confusing, I got in touch with Tonia in customer services who was very helpful and got a refund and kept in touch to let me know what was happening.”

Helpful Report

Posted 2 years ago

Hi Frances Pleased we were able to help with your order, if you do need anything else in the future, just let us know. The Customer Service Team

Posted 2 years ago

“Excellent customer service , beautiful quality products and good value for money ….Highly recommend company and products.”

Helpful Report

Posted 2 years ago

Thank you for your review, I can see you purchased the Chic with Signature matching trousers in the slate grey and an apron, we are happy to hear you love your new uniform. If you need anything else, just let us know. The Customer Service Team.

Posted 2 years ago

“Very annoying that differnt styles of tunic vary in size rather than being standard. I am a size 14 but had to return the size 14 Belle Asymetric Beauty Tunic for being too tight across the bust, whereas the size 14 Allure Tunic fits perfectly, but is not available in hot pink.”

Helpful Report

Posted 2 years ago

Sorry to hear the sizes were different. Different styles do fit differently depending on how fitted they are. If you do require any advice please feel free to give us a call as we are more than willing to help. Kind regards. Tonia

Posted 2 years ago

“I love your tunics but the sizing is very small I'm a 22 in any clothing but your 26 is tight on me”

Helpful Report

Posted 2 years ago

Hi Andrea Sorry to hear the sizing was on the small side. Different styles do fit differently and depending on the shape of these if they are a little bit more fitted, we do find a larger size may be required. We are always here to help, so if you do need any advice, just let us know. Kind regards. Tonia

Posted 2 years ago

“Toni was very good to email me to inform me the items I choose weren’t the same material which I thought they where. Very good customer service.”

Helpful Report

Posted 2 years ago

Hi Kate Thank you for your review, glad we could amend the order before it was dispatched to you. We are always here to help so if you do need anything else, just let us know. Thanks. Tonia

Posted 2 years ago

“Tonia was amazing today helping me sort an order for my uniform after having difficulties with the website. Nothing was too much trouble and she was able to order the items over the phone for me. Highly Recommend. Thank you Tonia”

Helpful Report

Posted 2 years ago

Hi Carrie Great to hear Tonia resolved your issue today and nothing was too much trouble for her! If you need help with anything in the future, please let us know. Kind regards. The Customer Service Team

Posted 2 years ago

“I ordered 3 Tunics all size 14 when they arrived 1 fitted perfectly but 2 of them were too tight more like a size 12 I've since returned them for a larger size”

Helpful Report

Posted 2 years ago

Hi Antoinette I am sorry to hear two of the items you purchased appeared to be different to the other one, even though they were all the same style. These are sold on behalf of another company that is independent of Salonwear Direct. I will, however, pass your comments and feedback on to them. If there is anything else we can assist with, please let us know. Kind regards. The Customer Service Team

Posted 2 years ago

“Both Ilan and Tonia helped me/us to help someone in need and we (as in Sweet Squared & Hair & Beauty Charity) are incredibly thankful for your generosity and speediness!! Love & Respect to the SalonWear Team!!”

Helpful Report

Posted 2 years ago

Thank you Samantha for taking the time to leave your review. We are happy we could help and make someone's day! Here if you need anything else. Tonia

Posted 2 years ago

Salonwear Direct is rated 4.2 based on 784 reviews