Name: Sastaticket.pk
Rating: 4.44

“1- No intimation on Flight cancellation. 2- Payment refund policy is not good at all ( 7 to 10 working days, Why? 3- They should also show trends of Flight cancellation at the time of booking so that customer can take decision based on those trends. 4- There must be some penalty on airline when they cancell Flight frequently. This app should be customer friendly and facilitator.”

Helpful Report

Posted 11 months ago

Hi Nadeem. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“You do not mention all the charges regarding the flight we choose, e.g you've shown the ticket price PKR 25000 per person, but when we go to the selection to book the ticket there are more charges applied regarding baggage separately and price is gone high. this is not a fair policy/deal. Kindly tell me that how a person goes without any baggage/bag? You should mention all the charges that can applicable at your first search screen. Isn't it? Zia”

Helpful Report

Posted 11 months ago

Hi Zia, We are sad to know that your experience on the app was not satisfactory regarding the fare increase. Please share your order id and contact details with us at support@sastaticket.pk and we will look into it at the earliest.

Posted 11 months ago

“You do not mention all the charges regarding the flight we choose, e.g you've shown the ticket price PKR 25000 per person, but when we go to the selection to book the ticket there are more charges applied regarding baggage separately and price is gone high. this is not a fair policy/deal. Kindly tell me that how a person goes without any baggage/bag? You should mention all the charges that can applicable at your first search screen. Isn't it? Zia”

Helpful Report

Posted 11 months ago

Hi Zia, We are sad to know that your experience on the app was not satisfactory regarding the fare increase. Please share your order id and contact details with us at support@sastaticket.pk and we will look into it at the earliest.

Posted 11 months ago

“Its convientent service but the time tickling this time would be a good strategy but also a hassling one . Please review this policy. Apart frkm that i booked ticket for around 14875 but at the time of booking turned out to be 15875 and it was very discouraging .sound like hidden charges.”

Helpful Report

Posted 11 months ago

Hi Faizan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Service fee is too much.”

Helpful Report

Posted 11 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“My flight was cancelled from the airline and then later on i cancel it if the flight is cancelled from the flight they will directly give you all money back as i choice modification and cancellation tickets they didn't give my refund back for modification and cancellation and also cut down my payment credit cards fee if they didn't provide me anything how they cut the these charges the flight was cancelled by the airline not from my side”

Helpful Report

Posted 11 months ago

Hi Hakeem. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“The experience was satisfactory and it can be very good but Fly Jinnah main counter changed my already reserved seat and give assigned another seat after 10 rows. Therefore, I also face the challenge of my reserved meal, as it was reserved for that particular seat.”

Helpful Report

Posted 11 months ago

Hi Asif. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“The service was good but could be improved. The app's UX was quite slow but overall experience was good 😊”

Helpful Report

Posted 11 months ago

Hi Ali. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“I have made complete payment but still its saying that "You will receive your e-ticket once you have completed the payment " and i am unable to download e-ticket.. why?”

Helpful Report

Posted 11 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Xxxxxxxxxxxxxxx”

Helpful Report

Posted 11 months ago

Hi, we are sad to know that your experience was not satisfactory. Please share your issue with us at support@sastaticket.pk and we will look into it at the earliest.

Posted 11 months ago

“I comfortably book the tickets for Isd-Lhr. But the moment our schedule changed and we tried to seek your app/ representatives help the real trauma began since then . You app is not responding since last two days ,your team charged 30% Cancellation charges( which is high as a crime) . We do get change of plan but this much cost is obnoxiously expensive. Moreover ,I am waiting refund and there is no contact possible through your phone line as it doesn’t accept any kind of input for a selected number like 3 etc . This was probably the worst service experience,probably won’t be looking towards you in future. Please feel free to contact. Regards”

Helpful Report

Posted 11 months ago

Hi Aftab. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Excellent”

Helpful Report

Posted 11 months ago

Dear [Reviewer],Thank you so much for taking the time to provide us with your valuable feedback on Sastaticket.pk. We truly appreciate your input and are delighted to hear about your positive experience with us. Ensuring customer satisfaction is our utmost priority, and we are thrilled to know that we have been successful in making you happy. It is gratifying to learn that our services have met your expectations and have left a positive impression on you. We understand the importance of personalized and friendly customer service, which is why we strive to go above and beyond to make your journey with us as smooth as possible. Your kind words affirm our dedication to providing a seamless and delightful experience to all our customers. If you have any further queries or need assistance in the future, please do not hesitate to reach out to us. Our team is always available and eager to help you in any way we can. Once again, thank you for choosing Sastaticket.pk. We are grateful for your support and look forward to serving you again in the near future. Warm regards, [Your Name] Sastaticket.pk Team

Posted 11 months ago

“Very understandable and humble service.”

Helpful Report

Posted 1 year ago

Dear Muhammad,Thank you so much for taking the time to share your feedback about Sastaticket.pk! We really appreciate it. We're thrilled to hear that our website offers a wide range of options and that you found it easy to use. Providing an enjoyable booking experience is one of our top priorities, so your positive experience truly means a lot to us. If you need any assistance in the future, please don't hesitate to reach out to our customer support team. We're here to help and ensure that your travel experiences are smooth and hassle-free. Thanks again for your lovely review, Muhammad! We hope to serve you again soon. Warm regards, [Your Name]

Posted 1 year ago

“got respond very late. aproximately after 3 hours on whatsapp. but satisfied with the information provided buy the customer care representitive.”

Helpful Report

Posted 1 year ago

Hi Khan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

“Site is very user friendly and respond timely on WhatsApp but need to improve customer care service with persons available to talk and respond phone call timely.”

Helpful Report

Posted 1 year ago

Hi, we are sad to know that your experience was not satisfactory. Please share your issue with us at support@sastaticket.pk and we will look into it at the earliest.

Posted 1 year ago

“Mr saad is really a good person he guided me through every thing but there's some hidden charges that should be clarified please don't booke your flight with any international card it should be HBL or any other Pakistani accounts extra charges will be apply 35AED”

Helpful Report

Posted 1 year ago

Hi Hamayon. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

“Very understandable and humble service.”

Helpful Report

Posted 1 year ago

Hi Saad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

“Very understandable and humble service.”

Helpful Report

Posted 1 year ago

Dear Muhammad,Thank you so much for your valuable feedback regarding your experience with Sastaticket.pk. We really appreciate your kind words and it means a lot to us that you took the time to share your thoughts. It's wonderful to hear that you found our service efficient and reliable. We strive to make our customers happy by providing a hassle-free booking process and offering competitive prices. Your satisfaction is our ultimate goal, and we are thrilled that we're succeeding in achieving that. If there's ever anything we can do to further improve your experience or if you need any assistance in the future, please don't hesitate to reach out. Our dedicated team is always here to help and ensure that your travel plans go smoothly. Thank you once again for your feedback, Muhammad. We look forward to serving you again in the future! Warm regards, [Your Name]

Posted 1 year ago

“Tickets were issued without checking my name on the passport which made me to rebook them on different dates. Please guide your customers accordingly before issuing the tickets”

Helpful Report

Posted 1 year ago

Hi Azeem. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

“good price”

Helpful Report

Posted 1 year ago

Dear [Reviewer's Name],Thank you so much for taking the time to share your feedback on your recent experience with Sastaticket.pk. We greatly appreciate your valuable input! We are thrilled to hear that our services made your travel planning process convenient and hassle-free. It is our top priority to ensure our customers have a seamless experience from start to finish. We understand that every traveler has unique needs, and we strive to cater to them through our user-friendly website and intuitive search features. Your kind words about our responsive customer support team truly warmed our hearts. We believe that exceptional customer service is key, and we are committed to providing prompt and helpful assistance whenever needed. It brings us immense joy to know that we were able to address your concerns and provide you with the support you required. Please know that we are always here to lend a helping hand. If there is anything else we can assist you with or if you have any further questions or suggestions, please feel free to reach out to us. Our team is more than happy to assist you in any way we can. Once again, thank you for choosing Sastaticket.pk. We look forward to serving you in the future and ensuring that your next travel experience exceeds all expectations! Warm regards

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews