Sastaticket.pk Reviews

Name: Sastaticket.pk
Rating: 4.44

4.4 Rating 20,592 Reviews

86 %

of reviewers recommend Sastaticket.pk

4.4

Based on 20,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not supported as supposed to be supporting”

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Posted 17 hours ago

“My first ticket was cancelled I don't know what is the reason, but not bad”

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Posted 2 days ago

“Supportive i appreciated your response and resolve my issue with in 24 hours..”

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Posted 3 days ago

“Tickets are costly compared to other”

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Posted 1 week ago

“Poor service and staff behaviour also management should release an apology to public for hiring such employees and not performing their operational duties in time.. Air Blue don’t value time ,which is important part of life.why should one choose to fly instead of of travelling by road… Flight was good 1 hour delayed and no compensation and apology from Airblue… Instead your employees were harassing passengers not to shoot videos.. No tea/coffee was served due to water availability issues.. Disappointed”

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Posted 1 week ago

Hi Osama. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“Chatbot takes ages to connect customer eith the agent. I have received response as late as 8 hours and also you get only 3 minutes to reply back. One cannot hold the mobile in hand for 8 hours waiting for agent to reply”

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Posted 1 week ago

Hi Abdul Rehman. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“They asked for 4500 more for baggage although i had purchased flight tickets of 19000 which included 23 kgs of luggage and 10 kg onboard luggage”

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Posted 1 week ago

Hi Saba. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“Service Charges and Should Be less than 1 thousand”

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Posted 1 week ago

Hi Madiha. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“More easy more elaborate”

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Posted 1 week ago

Hi Kauser. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“Fours stars because everything was perfect until the payment part. I payed for my ticket through easypaisa, I carried out the transaction, Sastaticket app gave a error that there was a problem with the recipient bank and the transaction wasn't successful. When I checked my easypaisa the funds were deducted. I refreshed the app multiple times, after a few minutes I got an email. If I didn't have to go through this, it would've been 5 stars.”

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Posted 3 weeks ago

Hi Taimour. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 weeks ago

“Overall experience was good. There was some miscommunication on call that led me to a penalty of 510 rupees. Also due to rebooking I am not provided with sasta rewards. As per your support agent it will be awarded soon but i think I wont be provided. So on top of service charges, merchant fees. I lost nearly 4500 rupees”

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Posted 4 weeks ago

Hi Bilal. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 4 weeks ago

“Help line service is very slow”

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Posted 4 weeks ago

Hi Shakeel. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 4 weeks ago

“There should not be any service charges to book a travel online, Sasta.pk will lose the customers as they can & will directly book tickets online!”

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Posted 1 month ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“Too much tax”

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Posted 1 month ago

Hi Awais. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“The booking of PIA and serene air was in maintenance or something so we booked fly jinnah and for some reason I change my mind and wanted to cancel the flight but they gave me a voucher instead of payment in cash and they also didn't mention any policy of voucher during booking”

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Posted 1 month ago

Hi . We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“Hidden charges.”

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Posted 1 month ago

Hi Mehvash. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“It has many hidden charges for which is I believe it is less reliable”

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Posted 1 month ago

Hi Asif. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“The platform provides ease and comfort of booking tickets from home but the after sale services is getting poor, long waiting and no response is common. It becomes very costly or difficult to exchange or cancel the tickets and many hidden charges come in the process while if you book tickets with the agents they provide cancelation and 💱 services and valuable advice as well.”

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Posted 1 month ago

Hi Gaity. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“I have to cancel my ticket but its take hoirs to contact you representative. Online and application was also not showing the cancellation tabs. You should immediately improve your contact centres helpline procedures.”

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Posted 1 month ago

Hi Farhan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“The problem is that whenever a flight is canceled or there is a problem, there is no response on your helpline or on your WhatsApp. Apart from that, your service is fine. Because when you don't respond to anyone in the problem time,you don't talk to them, you don't satisfy them, then what's the point of such a service? In my opinion, you should improve this thing, pay attention to it, make it better and better.”

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Posted 1 month ago

Sastaticket.pk is rated 4.4 based on 20,592 reviews