Name: Sastaticket.pk
Rating: 4.44

“Had a terrible experience booking from this website. My flight got cancelled twice. After calling multiple times to helpline some were able to help and some were trying to prolong the issue. Better to directly get a travel agent rather than online. Amount refunded is still not being shown in my account and call center team said that please call again while making another booking to get amount adjusted whenever you want in future.”

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Posted 12 hours ago

“The flight got canceled... the airline offered free travel (domestic travel) and full refund... sastaticket had support people that didn't even understand what the airline was saying. In the end I had to pay merchant charges despite the ticket being refunded. Did not get my free travel option. Useless people... never getting ticket from them”

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Posted 3 days ago

“Not satisfied....very poor service and communication”

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Posted 5 days ago

“Because my bus was late and I call helpline of Sasta ticket for cancelation of my tickets but they refuse.”

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Posted 1 week ago

Hi Bilal. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“A worst service I have gone through ever with recently. We had mistakenly booked our flight on wrong date which we instantly noticed and brought to the knowledge of Sasta .PK to reschedule it. Instead facilitation the Sasta.com charged us for revised booking and kept our amount with them and asked to get adjust with same passenger and same airline. This was worst ever customer service I experienced. They wasted our time and money and was bent upon to not reimburse the payment to use with them howeverway. There are Agoda and booking .com like services which facilitate their customers. I would say it is more ghatia.com instead Sasta. I would never recommend anyone . Instead we may book our flights from any travel agents due to their outdated and lengthy process.”

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Posted 1 week ago

Hi Abdul Hakeem. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“Your system is based on scam .you get big amount to book air tickets flights never fly even that don't have physical plains.two time you charg me and cancel.waste of time and money , cheapest services as well,”

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Posted 2 weeks ago

Hi Akhtar. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 week ago

“No reimbursement of delayed flight.”

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Posted 2 weeks ago

Hi Awais. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 weeks ago

“Agent respond time is 30 minutes which is very poor in service industry”

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Posted 2 weeks ago

Hi Ahmed. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 weeks ago

“I cancel my booking you charged penalty tooo much i am not happy”

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Posted 2 weeks ago

Hi Asifl. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 weeks ago

“Dear AirSial Team, I hope this message finds you well. I would like to bring to your attention an unpleasant experience I had with some of your representatives. During my recent interaction, I observed that the staff members were engaged in chatting and laughing among themselves, rather than attending to customers in a professional manner. Additionally, some of the questions being asked were inappropriate and made the situation quite uncomfortable. As a customer, I expect a respectful and courteous environment, and I believe such behavior does not reflect the professional standards expected from a reputed airline like AirSial. I hope you will take this feedback seriously and address the matter to ensure a more professional and welcoming experience for all passengers in the future.”

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Posted 2 weeks ago

Hi Samreen. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 weeks ago

“Because when I purchased tickets it showed me lower price then when I put credit card for payment price was up . That's the reason”

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Posted 3 weeks ago

Hi Anwer. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 weeks ago

“I've booked for Sargodha, fare is also charged accordingly, but ticket was issued from Rawalpindi to Salaam interchange only, I've to pay 700 more from Salaam interchange to Sargodha again.”

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Posted 3 weeks ago

Hi Abdul Rahman. We sincerely apologise for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 weeks ago

“Claims to reply within 3 minutes but I waited for more than 1 hour. Sent messages multiple times but no reply”

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Posted 3 weeks ago

Hi Amar. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 weeks ago

“Was not able to change my flight because of hidden non transparent cancellations charges . Flight was late as always”

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Posted 3 weeks ago

Hi Amjad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 weeks ago

“I booked a ticket with the option of Sasta Refund which states that I can get a full refund in case of cancellation and no charges will be applied on change of date. When I requested a change in date after multiple calls on the helpline they refused to change it for free and charged me extra for it. The fee I paid extra for adding a full refund and free change date was just a scam and later paid again for change in date. This is a very similar scam to what makemytrip is doing.”

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Posted 4 weeks ago

Hi Ahmed. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 weeks ago

“45 minutes delay!!! Also Right on bus towards motorway but follow GT road!?”

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Posted 4 weeks ago

Hi Rabia. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 4 weeks ago

“Lie everything is lie. There is nothing you can do online to modify booking but website gives you option anywaay which is misleading. Not recommended at all.”

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Posted 4 weeks ago

Hi Ibrahim. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 4 weeks ago

“No refunds option flight is delayed again and again First experience and worst experience”

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Posted 1 month ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“I will never ever use sasta ticket again! Worst experience”

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Posted 1 month ago

Hi Qadreen. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

“I needed to purchase 2 time the ticket and wasted 465000. Because no one inform me about the change of policy ok UK. Via call they ask me they tried to call and email but I didn’t receive mail as well. And the worst thing was no one admit the mistake. So i need to purchase a ticket for 2 times at same day. Lolx if you do this to me now and will not compensate me then how i can spread your name in international market. I am a regular traveler maybe after view this review and at least 50% of refund will make your name prior in my mind. Thanks”

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Posted 1 month ago

Hi Yasir. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews