Name: Sastaticket.pk
Rating: 4.44

“Your services are very welcome & appreciated but please don't allow serene Air booked through your platform. I am bery disappointed from there service & behave of there call centre, my 2 flights are cancelled in 1 month and they are not changing the ticket.”

Helpful Report

Posted 3 months ago

Hi Haresh. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Your services are very welcome & appreciated but please don't allow serene Air booked through your platform. I am bery disappointed from there service & behave of there call centre, my 2 flights are cancelled in 1 month and they are not changing the ticket.”

Helpful Report

Posted 3 months ago

Hi Haresh. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Payment is not processed promptly”

Helpful Report

Posted 3 months ago

Hi Bashir. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Because of late response.”

Helpful Report

Posted 3 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Time for amount receipt back is too long”

Helpful Report

Posted 3 months ago

Hi Aamir. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“The purchasing process is pretty fast, but the refund system takes too long (10 business days) which isn't acceptable at all. Please make the refund system faster. The refund system should be as faster as the purchase system.”

Helpful Report

Posted 3 months ago

Hi Kamran. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Because I could not buy it directly from the airline website. It seems that it was due to some technical manipulation.”

Helpful Report

Posted 3 months ago

Hi Ahsan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Should improve customer support service.”

Helpful Report

Posted 3 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Plenty of leg room, safe storage for luggage, modern high standard bus. I had issues trying to make online payment especially with the OTP from the bank kept getting logged out of the account or OTP was getting to me late so I ran out of time, very, very, frustrating and time consuming.”

Helpful Report

Posted 3 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“The quality of your helpline is getting worse day by day”

Helpful Report

Posted 3 months ago

Hi Sheikh. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Ticket booking convenience but first time interacted with your chat bot and asked for detailed invoice receipt and unfortunately didn’t got it”

Helpful Report

Posted 3 months ago

Hi Waqas. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“High rated”

Helpful Report

Posted 3 months ago

Hi Ansar. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Price changes at the very end, when you have to pay. Whatever that tax is, you should include beforehand and not showing it on the payment page !”

Helpful Report

Posted 3 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Your helpline number not good but Whatsapp are good plz receive call from helpline there is no representative attend the cal hour and hour .”

Helpful Report

Posted 3 months ago

Hi Rashid. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Overall experience was good but need to work significantly on Customers care service.”

Helpful Report

Posted 3 months ago

Hi Abdul Azeem. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“The general response was good. but I was charged a fat SERVICE FEE which I was not expecting. I frequently buy tickets thru Sasta Ticket but I don't remember having paid any service fee before.”

Helpful Report

Posted 3 months ago

Hi Akhtar. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“The agent I spoke with was extremely courteous. However, I was not able to complete the transaction using my visa card from a prestigious bank of North America. The transaction was canceled and I was prompted to contact the anti-fraud department of my bank.”

Helpful Report

Posted 3 months ago

Hi, sorry for the inconvenience caused. Can you please share your contact and order details at support@sastaticket.pk so that we can check and assist you better. Thanks!

Posted 3 months ago

“It is very easy and with normal price compare to purchasing tickets from a travel agent. But the thing which I don't like I was given rate of 37 thousand but at the end of completion my application the final rate they charge me 42 thousand.”

Helpful Report

Posted 3 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Price is Availabke on other Plate Forms Little Cheaper”

Helpful Report

Posted 3 months ago

Hi Hamza. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

“Very slow customer service, they take hours to respond but over all the problem solving is good”

Helpful Report

Posted 3 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews