Name: Sastaticket.pk
Rating: 4.44

“I want to remove my VISA application from the portal, please help me with this urgently”

Posted 8 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“Taking too long for answering queries without information to the guest for waiting”

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Posted 8 months ago

Hi Ahmed. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“While booking IBill was showing discount of more then Rs 500 which was not applied towards my payment.”

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Posted 8 months ago

Hi Faisal. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“As I made confirm booking by payment amount at the last moment the Air Line ( Serene Air) just call me and said your ticket is canceled due to flight is canceled and when i try to contact them even after 3 days no connection by their representative”

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Posted 8 months ago

Hi Nazish. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“The work is right But they take a little more time to reply. To improve the service, reply should be given quickly.”

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Posted 8 months ago

Hi rafiq, sorry for the inconvenience caused. Can you please share the details of the issue, order id and contact details at support@sastaticket.pk so that we can check and assist you better. Thanks!

Posted 8 months ago

“Online issues are there”

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Posted 8 months ago

Hi Shakila. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“Service was good. But the price displayed was approx 103k and we got charged 114k. The amount should have been displayed from beginning not changed in the sign out screen.”

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Posted 8 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“Very good for rapid ticket booking”

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Posted 8 months ago

Hi there! Thank you for your review! We're thrilled to know that you found our ticket booking process rapid and efficient. Your feedback is invaluable to us as we continue to enhance our services. If there's anything else you'd like to share or if you need help in the future, just let us know! Best regards, Team Sastaticket.pk

Posted 8 months ago

“Amount charged in SGD that makes extra amount 240 SR.”

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Posted 8 months ago

Hi Saood. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“My expectations was little more discount . It wasn’t Sasta or cheap at all”

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Posted 9 months ago

Hi Hafsa. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“Your service is good but pleased do improve your skills and confirmation sometimes cr card doesn't work”

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Posted 9 months ago

Hi Ali. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“I recently purchased the ticket from your application and you just provided me the wrong location of the bus stand. Then I tried to contact your team on Whatsapp but they said please contact the bus company.”

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Posted 9 months ago

Hi Zain. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“Do let me know there services you can provide for mr. Thanks can contact on Whats up +60122150379 Travel from 13-19 Oct 2024 in Pakistan.”

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Posted 9 months ago

Hi Major Hardeep, We will arrange a callback for you on your provided number Regards, Team Sastaticket.pk

Posted 9 months ago

“So good It's always give me answer for bus information”

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Posted 9 months ago

Dear Muhammad,Thank you so much for taking the time to provide feedback on your experience with Sastaticket.pk. We are thrilled to hear that you found our travel booking process to be efficient and hassle-free. At Sastaticket.pk, we strive to make our customers happy by ensuring a seamless and enjoyable travel planning experience. It brings us immense joy to know that we are hitting the mark and meeting your expectations. If you ever require further assistance or have any questions, please do not hesitate to reach out to our dedicated customer service team. We are here 24/7 to provide you with any help you may need. if you like our services please revise the rating to 5 star Warm regards, The Sastaticket.pk Team

Posted 9 months ago

“The app system is too slow and also the payment system”

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Posted 9 months ago

Hi Anas. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“Need to improve your customer service support or increase your man power.”

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Posted 9 months ago

Hi Hamza. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“The only problem is that on website it was mentioned 23600 fare but after booking charged amount was 24625.. clear this out pls.”

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Posted 9 months ago

Hi Noor. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“Your customer service hasn't improved since the last time I used this app. I really appreciate the way you keep the customer updated through text, mail, and on WhatsApp. But, your customer service reps do not have ANY trainings on how to deal with customers. Even if there's a high influx of orders, just drop a text that it's gonna take a while, please stay connected or I am here and working on your order wait for 4-5 mins, so that THE CUSTOMER KNOWS WHAT'S GOING ON INSTEAD OF BEING LEFT ON HOLD. And please tell your representatives not to copy paste lines or paragraphs everytime. Be creative for once please. And Specially Mr. Atif who dealt with me this time, let the guy know how to keep the customer updated without just ghosting him. Thank you !”

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Posted 9 months ago

Hi Fahad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“The customer support is very very slow. It took me approx. 2.5 hrs to just get a trip dates changed.”

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Posted 9 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 9 months ago

“Good response”

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Posted 9 months ago

Thank you so much for taking the time to share your valuable feedback about your experience with Sastaticket.pk. We truly appreciate your kind words and are thrilled to hear that we were able to meet your expectations. At Sastaticket.pk, our utmost priority is to ensure that our valued customers, like yourself, have a seamless and satisfactory travel booking experience. Your satisfaction is what motivates us to continue doing the best we can. We are delighted to know that our efforts in providing excellent customer service and offering a user-friendly platform have resonated positively with you. Rest assured, we will continue striving to enhance our services even further to make your future experiences even more enjoyable. If there is anything else we can assist you with or if you require any further information, please do not hesitate to reach out to us. Our dedicated team is always here to help, and we would be more than happy to assist you with anything you may need. Once again, thank you for your kind feedback and for choosing Sastaticket.pk for your travel needs. We look forward to serving you again in the near future. Warm regards, Sastaticket.pk Team

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews