Satsuma Loans Reviews

4.6 Rating 2,940 Reviews
92 %
of reviewers recommend Satsuma Loans
4.6
Based on 2,940 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Yes iam happy
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Posted 7 years ago
Good acceptance, but disappointed with amount offered for being a returning customer only as much as first loan taken
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Posted 7 years ago
Quick decision and money deposit, now online and working towards paying online which is so much better!
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Posted 7 years ago
Easy fast and all online
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Posted 7 years ago
Easy to use but I feel collections should be done monthly and not weekly
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Posted 7 years ago
It's quick and convenient but needs to be monthly payments
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Posted 7 years ago
Helped out when a shortfall on wages
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Posted 7 years ago
My only drawback is not having a online system to payback loans early etc
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Posted 7 years ago
Did not get the required amount that I wanted to borrow which was dissapointing meaning I have to borrow more elsewhere Very quick application and easy but loan shortfalls my requirements
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Posted 7 years ago
This is my 3rd loan and had no problems with application process only down side the interest rates are higher than other lenders.
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Posted 7 years ago
Quick service although I can't seem to log in after applying..
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Posted 7 years ago
got money next working day no hassle but didn't get right amount what I hoped for I also had problems apply it logged out so I had to restart start my application that's probably why I didn't get the right income I wanted but apart from that good rating
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Posted 7 years ago
Monthly repayment would have worked better for me.
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Posted 7 years ago
As I get paid monthly... I would have prefered a monthly repayment plan rather than weekly & for that initial payment date to coincide effectively with my payment date.
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Posted 7 years ago
I made an error with my bank details and never got my loan I called to get update and know one was able to help. I am still waiting for an update on this matter
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Posted 7 years ago
Need to do monthly pay back
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Posted 7 years ago
Loans are organised on-line and repayments taken directly thru bank (direct debit style) but it's a lot cheaper to borrow same loan amount directly from Provident by doorstep loan, paying agent who visits each week to personally collect monies. Both loans meant to be thru same company, but no logical reason why Satsuma is more expensive, so be careful.
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Posted 7 years ago
Although the Apr. Is very high, I found using satsuma quick and easy.
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Posted 7 years ago
Really excellent and fast service, however I don't like the weekly payment arrangement, for example... If you borrow £100 you have to deduct around £40 to pay the weekly instalments per month, therefore loaning you just £60 for the month.
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Posted 8 years ago
Everything about it is pretty good, minus the online service. I feel you should be able to manage your account online, rather than through telephone calls. Needs to keep with the times
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Posted 8 years ago
Satsuma Loans is rated 4.6 based on 2,940 reviews