Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,682 Reviews

89 %

of reviewers recommend Save on Laptops

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Metrics

4.6

Based on 2,682 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

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“Super quick delivery, faster than stated, good product at a good price.”

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Posted 6 years ago

“how a review site lets anyone post a review about someones business is utter shyte and yes the review simply stating utter shyte was mine posted with zero checking on legitimacy etc REVIEWS THE CUSTOMERS' CHOICE NEEDS TO RETHINK THEIR WAYS”

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Posted 6 years ago

“utter shyte”

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Posted 6 years ago

“Speedy delivery until the item arrives DOA (dead on arrival) then they expect you to contact the manufacturer and liaise with them direct ( ignoring Consumer Rights Act 2015 ) Manufacturer agree the item is faulty (broken display vertical lines) we then arrange a RMA with saveonlaptops with the manufacturers code and await return shipping at which point they say the original packaging isn't suitable to return the item in! over a week has passed and still no working laptop or apology or refund. i would class this service as very poor. PRICE ISNT EVERYTHING..”

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Posted 6 years ago

“Quick responses when enquiried about order. Delivered in time as paid for. New, unsealed and as advertised product.”

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Posted 6 years ago

“Perfect service and delivered on time”

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Posted 6 years ago

“Still waiting for the order dispatched 20/02/2018. Sent in 2 separate deliveries, which wasn't mentioned and received only one. More anticipated item without tracking number or delivery company name. Flagged up broken intercom, been waiting now 2 days for a tracking number, delivery most likely will go back to the sender and will create only more issues. Poor help with resolving a problem.”

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Posted 6 years ago

“So easy and quick delivering”

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Posted 6 years ago

“The service was very professional and very efficient. Save on Laptops was recommended by a colleague who uses their service regularly and it worked very well.”

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Posted 6 years ago

“Sensible selection of quality laptops to fit a range of purposes, all at competitive prices, topped off with good delivery services; what's not to like?”

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Posted 6 years ago

“WORST customer service I've ever seen !!! I've order a laptop that was 'exclusive upgraded to 16GB RAM'. The laptop I received was a used one, had a scratch on it, fingerprints, AC power cord unfolded and dirty, box was damaged, the protective bag was ripped. Anyway, as the aftersales and returns department is only email based support, I've managed to get in touch with one agent and explained the situation. A return has been processed and laptop sent back. After sending the laptop back, I've checked the progress and saw when they got it. The status was saying that it might take up to 7 working days to asses the product. I've sent them an email and asked to process this as soon as possible as a week passed already and I was not making use of the laptop I've ordered. In my email, I also specifically said that I'm not looking for a refund as the laptop was purchased through finance. I've asked them to send me a replacement one or the 8GB RAM model which should be new and sealed. At no point I've asked for a refund. Of course, my email was overlooked, as the customer support agent confirmed when I got in touch with them, and they processed a refund without even asking what I prefer, resulting in my finance agreement being cancelled. STAY AWAY FROM THIS COMPANY AND BOX.CO.UK, which is the same!!!”

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Posted 6 years ago

“Ordered my gaming laptop yesterday at around 3:30pm came next morning at bang on 10am! Great service!!!”

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Posted 6 years ago

“Really good price on product, considerably cheaper than other sites. Dispatched Monday (order placed over weekend) and arrived Tuesday. I was kept up to date with order and sent tracking info. Thanks”

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Posted 6 years ago

“Very good service, good price, fast delivery. Thank you”

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Posted 6 years ago

“quick service, good laptop, only problem i have is 1 dead pixel slap bang in the middle of the display, checked out the terms and apparently this is within tolerance which is a major letdown tbh.”

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Posted 6 years ago

“I'm happy with the delivery service was fast and accurate, so far so good I've turned on the laptop installed the drivers etc etc and it's working fine bought a laptop off dell and it had a motherboard malfunction, I spent £1600 on that and on this only 850 and so far no faults brilliant oh and. Very well boxed aswell”

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Posted 6 years ago

“I purchased the MSI GE63VR, typical of me purchasing an out of stock item... but the customer service was very good, I was made aware that it would take a little more time before I get the item but was updated by the team. My item arrived and it’s exactly what I wanted. Games play amazingly well, everything in the box was untouched, unopened and in perfect condition. Would recommend! Thank you guys!”

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Posted 6 years ago

“Great price and delivered on time”

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Posted 6 years ago

“cheaper than I found anywhere else came in sealed boxs”

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Posted 6 years ago

“Miss sold a laptop with a wrong spec. Contacted them they agreed that they had wrongly advertised said product and would refund me my money. 4 week later still waiting for my refund. You can only contact them by email no phone number to contact them on so they just keep dragging out paying me my refund.”

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Posted 6 years ago

Save on Laptops is rated 4.6 based on 2,682 reviews