Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,683 Reviews

89 %

of reviewers recommend Save on Laptops

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Metrics

4.6

Based on 2,683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a laptop that was dead on arrival. Rather than accept a return Save On Laptops insisted that I organise a replacement from the manufacturer which they would then refund me for. I had conversations in which I was stonewalled, lied to and patronised. (With the notable exeption of one member of staff who did what she could to move things on). After 78 emails, numerous phone calls, the involvement of organisations in Birmingham, London, Germany, Bratislava and two courier companies, I received a refund. I paid for the laptop on 10 January 2014. I received the refund on 2 April 2014. customer service is only as good as it's success in handling problems. If the starting point is that of contempt for the customer, then success will not be forthcoming. I will leave it to the reader to ascertain whether I shall be using Save on Laptops (trading name of Box Limited, Birmingham) again. L Harding 25 April 2014.”

Helpful Report

Posted 11 years ago

Dear Customer, I am sorry to hear of the issue(s) you have experienced with your product(s). Please do not hesitate to contact us on 0121 202 0030 (Option 2) for further assistance. Regards, Save On Laptops Returns Team

Posted 11 years ago

“My laptop arrived on time, no damage. What really done it for me was its the cheapest I7 i could ask for, and that was why i bought it. I had never heard of save on laptops before but now i know i would recommend them to others.”

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Posted 11 years ago

“Unfortunately, I bought the Asus AIO PC that was not working from the beginning and obviously contacted the seller - 'Save on Laptops' (SoL). They immediately replaced it with another which also was not working properly (how unlucky was that?). Another call to SoL and it was replaced without quibble. This time, it worked and has done so ever since. Very good service and would use them again”

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Posted 11 years ago

“Very friendly service Very helpful First class service and delivery Very pleased”

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Posted 11 years ago

“I have used this company before to buy laptops and their service is great. You are kept very well informed of the progress of your order, by text and email. This time I ordered a laptop Friday morning, requesting the free 3-5 working days delivery option. I had a text that afternoon to say that the laptop had left the warehouse and it was delivered on the Monday. The DPD courier company they use is great as on the day of delivery you get a text and email first thing in the morning to tell you the one-hour slot in which to expect the delivery e.g. between 10.45 and 11.45, which is really helpful rather than having to wait in all day. The laptop was a good price too. So I had a good experience of the company and would use them again.”

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Posted 11 years ago

“a good company.”

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Posted 11 years ago

“The touch pad isn't very responsive and sometimes ignores you when you first touch it. When you hold down the left mouse button to lock in a side scrolling bar it doesn't let you continue scrolling down with one press, but this may have just been a feature with my old lap top and not with these makes. Isn't much faster than my last one either which was a bit disappointing.”

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Posted 11 years ago

“Delivery service was fantastic, laptop arriving 2 days earlier than promised! Package was in brill condition. Thank you. It was for my Law student son who is not at Uni at present so hopefully it will be as he requires for his studies.”

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Posted 11 years ago

“Good service arrivd promptly additional info re the specific set up of the laptop purchased would have been helpful”

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Posted 11 years ago

“I was very happy with the price and speed of delivery. I like my new laptop and have obviously picked the right product.”

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Posted 11 years ago

“Very efficient service and quick delivery. Quick response to emails and questions. P.Goncalves”

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Posted 11 years ago

“Got exactly what I paid for, perfect condition on arrival, didn't cost extra for delivery to Ireland and the laptop arrived two days early!”

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Posted 11 years ago

“I have no idea what this purchase is please advise”

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Posted 11 years ago

“After much investigation I purchased the MSI CX61. It is a fanstatic laptop”

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Posted 11 years ago

“Certain unusual security procedures that delayed things slightly, but overall a solid and well managed experience.”

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Posted 11 years ago

“Very fast efficient service, value for money.”

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Posted 11 years ago

“Items arrived quickly as promised, despite no other retailers having this newly released laptop in stock.”

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Posted 11 years ago

“Package arrived very quickly and loading Windows 7 was also straightforward. PC is very quiet and compact. Seems well made. Not as quick as I would have expected but early days yet.”

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Posted 11 years ago

“I received my Laptop in Just 24 hours of ordering it on line. I could not wish for better service or product AA Eldridge”

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Posted 11 years ago

“Very straightforward transaction, everything was fine with the laptop and software.”

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Posted 11 years ago

Save on Laptops is rated 4.6 based on 2,683 reviews