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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
I ordered some handle bar tape through E Bay - the postage took a long time but that I believe was down to E Bay. I contacted Scotby Cycles about the delay and their response was immediate, professional and informative leaving me confident in the customer care service. However, when I received the oder I found that it was not as described, the tape was not supplied with cork/wood bar ends but with plastic ones this is as much the fault of Brooks as Scotby cycles as the Brooks box describes the end plugs as natural cork and wood. I used the tape and fashioned some plugs from champagne corks BUT is was not at all happy as the product sold to me had been misrepresented. Consequently my trust has been diminished and I will not eagerly return to shop there
Helpful Report
Posted 8 years ago
Positive retail experience
Helpful Report
Posted 8 years ago
Very quick delivery and a good price too!
Helpful Report
Posted 8 years ago
Good service and a good price, what's not to like? The only reason it's four stars is this is the first time I've used Scotby and I've no idea how reliable they are. I will be using them again though so it might go up.
Helpful Report
Posted 8 years ago
The site was easy to order from. Would be good if provided international shipping and not just Europe.
Helpful Report
Posted 8 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews