Scottish Kilt Reviews

Name: Scottish Kilt
Rating: 4.38

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Scottish Kilt

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

Visit Website

Phone:

+1 (800) 999-0100

Email:

support@scottishkiltshop.com

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Scottish Kilt 5 star review on 4th April 2025

Scottish Kilt 5 star review on 26th January 2025

Kim V

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I acquired the scarves with the intention of presenting them as a gift. The overall experience would have been enhanced had the scarves been accompanied by an elegant presentation box.”

Helpful Report

Posted 1 year ago

“In the processing of my order, an error occurred as the requested pleats were omitted, leading to a rating of 4 stars instead of 5. Despite the absence of pleats, I decided to accept the order, resulting in a delightful pair of Trews fashioned in my family tartan. The interaction with the seller proved to be excellent, with consistent and informative communication throughout the entire process. Notably, my order arrived several days ahead of the expected delivery date.”

Helpful Report

Posted 1 year ago

“The product possessed an appealing aesthetic, yet regrettably, it proved to be undersized. Considering your expansion into the US market, I recommend incorporating larger sizes and facilitating calculations to align with American size charts. I understood the risk I was taking, and I express a desire that the product had been a suitable fit. The demographic to target in the American market is the older population, likely requiring larger sizes, particularly in the bust and abdomen areas – a practical consideration. Best of luck with your expansion efforts. I will continue exploring your site. Despite the disappointment of the jacket not fitting, its beauty remains undeniable.”

Helpful Report

Posted 1 year ago

“I've truly savored the items I purchased and received from the Scotland Shop. I have no grievances whatsoever, except for what my beloved Scottish grandmother might consider a tad pricey, dear lad. Nevertheless, as a rather comfortably settled Yankee, I am delighted to possess genuine merchandise to honor both her and my heritage.”

Helpful Report

Posted 1 year ago

“Being an online customer in search of guidance for selecting a wedding gift in the appropriate Clan Tartan, I reached out to the store with my envisioned requirements. The staff at the store exhibited an impressive level of expertise regarding their entire product range, delving into the history behind each tartan, all while maintaining a friendly demeanor. From my initial call to the final presentation of the gift, the service felt distinctly personal. Before wrapping the gift, the team thoughtfully provided a photograph of my chosen item. Opting for personalized embroidery, I selected this option not only for the gift itself but also for the accompanying gift box and the tartan ribbon, thereby completing my order. The tartan rug, adorned with personalized embroidery, surpassed my expectations, boasting both a luxurious softness and vibrant embroidery. The gift box, elegantly tied with Clan tartan ribbon, added the perfect finishing touch to the wedding present. The entire package was diligently posted and packaged within a sturdy outer box, arriving in impeccable condition. This end-to-end service was truly exceptional, and I extend a heartfelt thank you to the entire team. In an era where such dedicated service is scarce, this experience was truly remarkable.”

Helpful Report

Posted 1 year ago

“The excellence of the apparel is truly commendable. Your customer service went above and beyond, consistently keeping me informed and rectifying any measurement errors I had made. Although there was a slight delay in delivery, the clothing reached me a full 12 hours prior to the deadline. 😅”

Helpful Report

Posted 1 year ago

“Upon the completion of my hat order, I found that only one had been included in the initial shipment, despite the promised timeframe being met. Upon reaching out to customer service, I was promptly informed that the missing hat would be dispatched at no extra cost, and it duly arrived shortly thereafter.”

Helpful Report

Posted 1 year ago

“Despite the nearly two-month wait for my order, the customer service experience was delightful, with proactive follow-ups.”

Helpful Report

Posted 1 year ago

“All items appeared splendid and were delivered promptly and in excellent condition. We certainly plan to make future purchases from the Scottish Kilt. The team proved to be exceptionally pleasant and cooperative. While I am inclined to award them a 5-star rating, it's worth noting that we had to make adjustments to the kilt hem and vest size. Nonetheless, the rest of the attire fit perfectly. Well, such occurrences are par for the course when making online orders. My husband continues to thoroughly enjoy the complete ensemble! Much appreciation once again!”

Helpful Report

Posted 1 year ago

“In the realm of professionalism, this company stands out significantly. Commitments were honored, deadlines were adhered to, the caliber is outstanding, and every aspect aligns seamlessly!”

Helpful Report

Posted 1 year ago

“The company demonstrated excellent cooperation by facilitating the return of a personalized jacket that did not align with the catalog's depicted design. Despite owning three kilts and a hat from this company, I found that this specific jacket did not suit my preferences. The quality was commendable, and I appreciate their offer of a complete refund, including the coverage of shipping costs.”

Helpful Report

Posted 1 year ago

“During my interaction with a friendly woman regarding an inquiry, it became apparent that opting for tracked or express postage at an additional cost proved to be ineffective. Regrettably, my package failed to reach its destination in time for the intended birthday celebration. However, it is important to note that the delay was not attributed to any fault on the part of the Scottish Kilt.”

Helpful Report

Posted 1 year ago

“Interacting with you, despite the geographical distance, was a seamless experience! The outfit is truly delightful. Appreciation extended for your thoughtfulness.”

Helpful Report

Posted 1 year ago

“From placing the order to receiving the delivery, the service was exceptional. Although I initially ordered the wrong shirt, the customer service team promptly resolved the issue as soon as I realized my mistake. The entire outfit exceeded expectations in terms of quality.”

Helpful Report

Posted 1 year ago

“The fabric is of excellent quality, albeit on the pricier side. The delivery, although the product was in stock, was notably sluggish. I found it necessary to follow up for a dispatch date, yet the communication throughout this process was highly effective.”

Helpful Report

Posted 1 year ago

“Encountered a technical glitch while attempting to place an order on the website, prompting me to make a phone call to resolve the issue. The individual who addressed my call provided exceptional assistance and successfully facilitated the processing of my order. Although I was unable to acquire fabric in Doddie Weir's tartan, possibly due to licensing restrictions, I managed to purchase a stadium rug as an alternative for my charity project. Despite feeling a slight sense of wastefulness, the ultimate outcome left me delighted, and I am optimistic about generating substantial funds for the charity.”

Helpful Report

Posted 1 year ago

“Impressive, effective, warm, and supportive customer service assistance. Outstanding merchandise, yet another kilt that adorned perfectly and came with a delightful sporran on special offer. There was even a charming surprise in the package upon arrival – a pack of Walkers shortbread biscuits, my preferred treat! Certainly looking forward to making another purchase. Thanks a lot, team!”

Helpful Report

Posted 1 year ago

“My experience with this particular company is limited (I've only bought a couple of low value items from them) but has so far been great. Quick delivery, good prices and the quality of the items bought is fairly decent as well. Based on my experience so far I would happily recommend this company.”

Helpful Report

Posted 1 year ago

“Outstanding customer service, with genuinely nice and helpful people. The quality and fit of their products are excellent. The utility kilts, crafted from sturdy cotton, not only boast durability but also carry a stylish flair. I purchased one in black and another in olive. Worn at the navel waist level, similar to traditional kilts, they achieve a classic kilt look due to their standard kilt length. A great choice for everyday wear. The delivery was impressively fast too. Thank you very much Scottish Kilt Shop—clearly recommended.”

Helpful Report

Posted 1 year ago

“Gorgeous kilts at a very reasonable price! It did take a bit of time, but we understood that they were custom-made, so we were completely fine with the wait. My Friend is thrilled with them—I got him 2 kilts and one sporran. I highly recommend this shop. Trust me, for the price I paid for 2 kilts and one sporran, you'd typically only get one kilt at most other shops. So, come and get your kilts and all accessories here; you won't regret it!”

Helpful Report

Posted 1 year ago

Scottish Kilt is rated 4.4 based on 1,877 reviews