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Scottish Kilt Reviews

4.4 Rating 1,781 Reviews

85 %

of reviewers recommend Scottish Kilt

Company Reviews

Product Reviews

4.4

Based on 1,781 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.2 out of 5

Visit Website

Phone:

+1 (800) 999-0100

Email:

support@scottishkiltshop.com

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Scottish Kilt 5 star review on 28th April 2024

Scottish Kilt 5 star review on 23rd April 2024

Scottish Kilt 5 star review on 23rd April 2024

Scottish Kilt 5 star review on 30th March 2024

Scottish Kilt 4 star review on 8th March 2024

Scottish Kilt 4 star review on 8th March 2024

Scottish Kilt 5 star review on 16th February 2024

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If the fit and finish of what I ordered wasn't so good, I would only be giving Scottish Kilt one star. I ordered my kilt outfit on the 24th of December, and I paid extra for a "10 to 14 days" rush order. I didn't receive my kilt until the 25th of January, when I needed it for a formal function on the 27th. I contacted Scottish Kilt through their website a couple of times to check on the status, and was promised to be contacted back to let me know if my order was going to be delivered on time. However, I was never contacted. That said, the Kilt and outfit fit perfectly and was crafted well. Your support team, and promises to deliver need to be revamped however. I paid extra for The Rush order, just in case I needed to have the outfit altered. Thankfully that was not necessary. But the promised Rush order was absolutely not fulfilled. I will not therefore be doing business with Scottish Kilt in the future.”

Posted 3 months ago

“I wordered way in advance of a wedding. I was told the horse hair sporran was out of stock. I asked them to refund my money which did not happen. They sent the sporran which upon putting it on and opening it, the button came apart. Cheap! I am very disappointed in the quality of the items received. So I had no sporran to wear!”

Posted 3 months ago

“I did not receive the jacket and vest that I requested and have not heard back re how to remedy the problem”

Posted 3 months ago

“I requested a tracking number 3 times, my order was late for Christmas, and I did not receive any customer support follow ups. The product is beautiful and fit perfectly to measurements, but the shipment process was a nightmare.”

Posted 3 months ago

“It's unfortunate that this probably reflects more on DHL than it does Scottish Kilt, but at the end of the day it's Scottish Kilt that owns this. Worst courier service ever, consistently. Always unexpected additional charges, communicating via text messaging which looks the same as 90% of the fraudulent texts I get regularly. They opened my package, and I know they did because they repacked it by completely wrapping it in an atrocious yellow tape with DHL's name all over it. I purchased bagpipes and a separate carrying bag. I only purchased the bag because Scottish Kilt's website doesn't give any indication whatsoever that the bagpipes come with one already. Turns out that they do, so that was basically a waste of $15 for me but at least a I have spare bag, right? Well, not so much really because those friggin idiots at DHL who opened my package decided to plunge their box cutter all the way through into my spare bag, which they also removed from the original plastic bag it was packed in and did not put it back. Not much point putting it back into the protective plastic bag after destroying it I suppose. I did report this pretty much immediately to Scottish Kilt, if for no other reason than to let the company know about the quality they're providing with their choice of courier and the response was basically "gee that's too bad, but please let us know if you have any other issues". It's only $15, right?...”

Posted 3 months ago

“I was expecting a quality kilt made in Scotland. I received a good fitting kilt made of material that looks and feels like cheap polyester with a lable that says "Made in Pakistan". I expected better.”

Posted 5 months ago

“Kilt was perfect but the accessories were not delivered and when requested some were not able to be sent and the others took quite a while to come.”

Posted 5 months ago

“I am sure the fabric is very nice,but I paid for it and never received it.”

Posted 5 months ago

“The kilt was improperly made to the size measurements I asked for, and customer service was iffy at best. I received a kilt with multiple stitching issues and fitment problems that I had to pay to be fixed. I would not recommend it to anyone else.”

Posted 5 months ago

“Hidden taxes charges, quality not worth the price”

Posted 5 months ago

“Extremely frustrated, I placed my order a month ago. I was just informed that three of the tartan fabrics I ordered were out of stock. While chatting with a representative, I found out a fourth tartan was out of stock. Had my order been processed in a timely manner, I might have gotten my items as ordered; but honestly a month?! The fabric is nice, I've ordered from them before, but the processing time and unprofessional manner they conduct their business and wasted my time is just not worth the cheaper prices.”

Posted 5 months ago

“The kilt is OK. But I live in Canada and the package was shipped to the USA for further delivery. UPS demanded $20 for brokerage fee so I will never order from you again. UPS and Federal Express charge brokerage fees to everything sent to Canada. Everyone knows this and we all try to avoid buying from any company that uses them. Royal Mail will send it with no brokerage!! Do your homework!!”

Posted 1 year ago

“Wrong Tartan. One I received is not even in the tartan registry.”

Posted 1 year ago

“The kilt I ordered was not the original McClellan tartan. My family tartan does NOT have purple in it. It is supposed to navy blue. The photo is what it is supposed to look like.”

Posted 1 year ago

“I have not received any of my bought items. The chanter says it's still in Brooklyn New York. have not received any of my other items as well.”

Posted 1 year ago

“In March, I ordered the Tartan Pleated Midi skirt as a gift for my daughter in Clan Fraser Red. I requested that it be shipped expedited in time for the beginning of April and paid for rush shipping. I finally received the product at the end of April. The tartan's colors are so dark that the navy and green stripes appear black. Only under serious scrutiny can you denote the navy and green tints. This does not match their website's sample in which the navy and green are clearly discernable. The material is medium-weight acrylic wool. It is probably something that could be worn in Fall, Winter, and Early Spring, so my daughter probably will not be able to wear it anytime soon (too hot). The product is made in Pakistan, but I did not find anything to denote that on their website originally; therefore, shipment to North America and UK will take some time. Some may find this product to be very adequate for their needs in their respective tartans, but anyone desiring Clan Fraser Red should be warned. I am still awaiting a response from ScottishKilt on how they plan to remedy the problem.”

Posted 2 years ago

“Still waiting to receive the correct belt.”

Posted 2 years ago

“The bagpipe leaks air. Disappointed - it is to be a prop for a play.”

Posted 2 years ago

“U will have lots of emails from me, still waiting on a correct sporran to be delivered and a solution to a ripped waistcoat pocket. See pictures below.”

Posted 2 years ago

“The leather is very lightweight and hangs like a woman’s skirt—not a kilt.”

Posted 2 years ago

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Scottish Kilt is rated 4.4 based on 1,781 reviews