SCS Reviews

1.5 Rating 1,718 Reviews

11 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,718 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does SCS deliver? How long does SCS take to deliver? Does SCS deliver on time? How is accuracy and good condition of items delivered by SCS?

Returns

How is SCS returns process?

Customer Service

How can I contact SCS? How quickly does SCS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of SCS.

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How long does SCS take to deliver?

Helpful Report

(3 weeks ago)

SCS normally delivers over a month.

Helpful Report

(3 weeks ago)

68.42%

Industry Average

“ Delivery drivers David and Charlie. Take pride in their job ..very professional. Curteous friendly . No problem with sofa ”

- Lisa stanley

“ Can't fault SCS from ordering to delivery then I swapped the cuddle chair for an armchair with no problem, the customer care team went above and beyond to make sure I was happy. Will be definitely ordering again in the future. Keep up the good work SCS. And thanks again. ”

- Jacqueline Hancock

“ Efficiency, prompt delivery, with notification of time. Friendly and helpful staff ”

- Anonymous

SCS Reviews

Delivery - Average