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SEEDSMAN Reviews

4.5 Rating 6,815 Reviews

86 %

of reviewers recommend SEEDSMAN

Company Reviews

Product Reviews

4.5

Based on 6,815 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

SEEDSMAN 5 star review on 17th May 2024

SEEDSMAN 5 star review on 13th May 2024

Isabel Cervantes

SEEDSMAN 5 star review on 12th May 2024

SEEDSMAN 5 star review on 12th May 2024

SEEDSMAN 5 star review on 12th May 2024

SEEDSMAN 5 star review on 12th May 2024

SEEDSMAN 5 star review on 12th May 2024

4831

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“All good with the order, hopefully the seeds are better than last year's”

Posted 3 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 3 months ago

“Shipping took longer than expected other than that overall experience was decent”

Posted 4 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman p.S. we are very sorry for any delays with your shipping whilst we have sped up the order despatch time we had some delays over Black Friday and occasionally USPS do delay things. If you were excessively delayed please let customer service team know and they will add some loyalty points for you.

Posted 4 months ago

“No freebies like other sites”

Posted 4 months ago

“Some of the seeds didn't come intact”

Posted 4 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. Please get in touch with our customer service team if some of your seeds did not come in tact. That is not normal. They will ask you to send photos. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 4 months ago

“I ordered 2 different 5 packs both from Dutch Passion. They came quickly. Skywalker Haze all germinated but the Sugar Bomb Punch only 1 of the 5 seeds germinated. This may be a breeder issue but they don’t ship to the USA.”

Posted 4 months ago

Thanks for the review. Sorry to hear you had issues with the Sugar Bomb - our suppliers, like us do have testing protocols for their seeds and should only be selling seeds over 95% germination. Do speak with our customer service team and see if they can help. Dutch Passion will be selling in the USA in February themselves but we are doing their logistics. Best Seedsman

Posted 4 months ago

“Shipped with incomeplete address, then returned to sender. Re-shipped 8 days after Seedsman received the return. I'm still waiting for the 2nd shipment, but it is in tracking. Not very pleased as I had expected to start around Christmas. Otherwise, quality products, but could offer more free seeds as others do.”

Posted 4 months ago

Thank you for your review, We are sorry about the issues. We are also reviewing our free seed set up, after a recent refresh. We will be more generous and are in promotional periods. Otherwise We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 4 months ago

“Germinated 8seeds 4 sweet skunk and 4 fast Blueberry only had one of each come up . Germinated 3 northern light auto seeds all 3 came up”

Posted 4 months ago

Thanks so much for your review. We do test seeds from all batches of seeds that we sell and only offer seeds for sale from batches of seeds that test over 95% germination. At this time of year we recommend clients are extra careful with temperatures. If you have had problems by all means speak with our customer service team who will see what they can do to help. Otherwise We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 4 months ago

“Didn’t get any free seeds, other seed banks give free seeds with every order”

Posted 4 months ago

“First and foremost, let me say that I never have a problem with any of the products that I have bought from Seedsman.com. However, there are some issues with your shipping methods. No tracking number or confirmation Of where this pack is was. It just showed up two and a half weeks later. As far as my account information on your website was concerned the order had been processed, comma which is about as accurate as all the other order information on my account some saying that the orders are still being processed. When trying to contact customer service or support. Your only option is an email, that you don't respond to for several days, as much as I enjoy your products. I do not enjoy buying from you.”

Posted 4 months ago

Thanks so much for this review. We really appreciate it. We had been very up to speed with customer service and were replying same day. We then had a few issues which caused a backlog and we weren't able to get more help as quick as we needed. We will review this in January and make sure we have the issue sorted for 2024. Our apologies for the drop in service - things will improve we can assure you. Best Seedsman

Posted 4 months ago

“I ordered 2 five packs of two different strains when I went to cash out I wasn't offered any free packs of anything... Even tho its choose ur own free 1,5,10,pack of mix n match i couldn't..”

Posted 4 months ago

Thanks for your review. The promotion is when you buy three packets of a certain packet size that you get the bonus seeds. We thought we had explained it well on the site but will review the wording to ensure others dont get mistaken. Thanks and best wishes for 2024. Seedsman

Posted 4 months ago

“I like the seeds and the fast shipping. But when I order the system wouldn't update and I got less seeds than i anticipated. Other than that is cool.”

Posted 4 months ago

Thanks for your review. Yes we have sped up our shipping hugely among a myriad of other improvements. If you didn't get all the seeds you were expecting - can you please get in touch with our customer service team so they can correct it. Thanks Seedsman

Posted 4 months ago

“The shipping was ridiculously slow with USPS. I think my order arrived in ten days, but worse than that, the three promotional OG KUSH seeds were duds, not one germinated. I hope the other $100.00 worth is not the same quality. MM”

Posted 4 months ago

Thanks so much for taking the time to leave this feedback. We are sorry to hear that shipping was slow. There is little we can do when we have given goods to USPS but we do review service providers and may soon also offer UPS delivery. Otherwise We have made a lot of improvements in 2023 - which we can see our customers are loving. Quicker order processing and, a wider, more diverse catalogue fulfilling our our mission to have the most exciting catalogue together with the best shopping experience ensuring our customers do not need to shop anywhere else. Its a work in progress and we love it. Please come back and shop again in 2024. Thanks again Seedsman

Posted 4 months ago

“I did get my order but way too long without any communication. Did not get notification that they were shipped. Took almost 3 wks to get the order. This was my first time using Seedsman and will try again but it was a long process. I use another site/co regularly and get notified when shipped (usually within 3days) and normally receive in just over a week without paying extra for a faster delivery. Again- I will use the site again, maybe a one off or just the time of year.”

Posted 4 months ago

Thanks so much for your review. We really appreciate it. Your comments on shipping are completely fair - we had made some big improvements in this respect but they fell over slightly when we had two key employees go off sick over the Black Friday promotion. We will review and put in place steps that prevent those delays and lack of communication from happening. Otherwise in general we have made a lot of improvements in 2023 - which we can see our customers are loving. Quicker order processing and delivery times generally plus, a wider, more diverse catalogue helping progress on our mission to have the most exciting catalogue together with the best shopping experience ensuring our customers do not need to shop anywhere else. Its a work in progress and we love it. Please come back and shop again in 2024. Best Seedsman

Posted 4 months ago

“The description of the product was good and the bargain was great! My problem came when you notified me via email that my order had indeed shipped and was to be expected in my mail a week early. I understand the huge order volume caused by the discount and hope that you learned from this.”

Posted 4 months ago

Yes we did and we will do better. Thanks for your understanding and review. Best Seedsman

Posted 4 months ago

“Waiting on yall to contact me back about my recent order”

Posted 5 months ago

Thanks i have chased this with our customer service team and someone will reach out shortly. Best Seedsman

Posted 4 months ago

“Submitted my order on black Friday was supposed to get two for one on my orders only received one witches wedding Pack and one number 18 pack after placing an order I never received a tracking number I was in the dark when it was supposed to come in”

Posted 5 months ago

Thanks so much for your review. Sorry to hear that you didn't receive a tracking number. You should have. We will look at why this happened and rectify. Best Regards Seedsman

Posted 5 months ago

“About 50% success …”

Posted 5 months ago

“Waited a long time for delivery,it was promised twice on two different days but still didn't receive.eventually i did receive it.Item well packaged and clearly labelled.”

Posted 5 months ago

Thank you for your review. Sorry to hear you had issues with delivery this is not normal with us but we are in the hands of USPS. Please see our other reviews for evidence of how quickly we normally ship. Best Seedsman

Posted 5 months ago

“Good quality seeds, but the tracking wasn't working for my recent order wich made me quite nervous but I got a message from my post service today that my package 📦 have arrived so everything is good, thank you.”

Posted 5 months ago

Thanks so much for your review. We really appreciate it. Our apologies for the tracking but that is a little out of our hands when we have passed orders to USPS. That said if there are issues our customer service team are always ready to help. Please come back and shop again soon. Seasons Greetings! Seedsman

Posted 5 months ago

“My seeds came kind of late I had to get in contact with USPS it came tree days after the expected time I ordered more for Black Friday sales but I haven't received a tracking number yet”

Posted 5 months ago

Thanks so much for your review. We really appreciate it. If your black friday order hasn't been sent yet i will get customer services to get in touch with you. Please come back and shop again soon. Seasons Greetings! Seedsman

Posted 5 months ago

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SEEDSMAN is rated 4.5 based on 6,815 reviews