Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“First order arrived early but seeds weren't of the quality the they were advertised”

Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“i mean i was concern about my seeds ddint really grow was hoping get free seeds but disconts fair pluss i got three white widow Femenised”

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Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“My very first time ordering seeds like this. 3 out of the 5 germinated. I did them all on paper towel and two never sprouted. Over all I will try 5 more and see what happens. Thank you”

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Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“One seed didn't germinate”

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Posted 8 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available.

Posted 8 months ago

“I had some shipping issues, but Seedsman customer service will be re-sending the product.”

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Posted 8 months ago

Hello, Thank you for leaving us a review! We are sorry to hear of the issue experienced with the USPS delivery on your first order delivery attempt. Please reach out to our Customer Support Team if you have not already by emailing support@seedman.zendesk.com if you experience any delivery issues. We are happy to take a closer look at this for you and assist. Kindly,

Posted 8 months ago

“The ordering process was quite simple and the delivery did not take very long (less than 5 days). The overall website experience was fine and quite simple to navigate around. However, I purchased 10nr seeds (gelato) and only 4nr were successful, this was very disappointing as this is an extremely low success ratio. Due to the quality of the seeds received, I would not use this supplier again.”

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Posted 8 months ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 8 months ago

“The order of seeds didn’t have much luck with only had 2 out of five grow”

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Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“The package I received was a quality package,but it was difficult to open causing me to damage one of the seeds. The rest are still growing and is too early to comment”

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Posted 8 months ago

Thanks for your review. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. Best Seedsman

Posted 8 months ago

“I got 5 seeds only 3 germinated”

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Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“4 out of the 5 seeds sprouted. One did not and out of the other set of 5 one of the seeds was cracked!”

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Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“Seedsman es de nota 10 . Livrare rapida pero ......de 18 semillas ninguna han germinado . Seedsman a prometido solucionar el problema . En 14 años nunca he encontrado tantas semillas muertas .”

Helpful Report

Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“Ordered 2 seeds (everything) was start the same. Started between wet paper towel in plastic sandwich bag One is doing fine and the other didn’t sprout”

Helpful Report

Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“This is the 3rd or 4th time I’ve ordered. I recently purchased a 3 pack of sugar bomb. None germinated. Ordered another 3 pack and none of those germinated. I replanted with seeds i purchased earlier with success.”

Helpful Report

Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“Shopping was good, but everything I ordered started to grow, but then died.”

Helpful Report

Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended techniques. Best Seedsman

Posted 8 months ago

“The ordering/delivery experience was satisfactory…and my seeds germinated…but for some reason neither the “pineapple og” nor the “critical+ 2.0” autoflowers grew well at all. neither autoflowers had more than one main stalk and both grew to only about 7 inches in height. I’m a fairly experienced grower and cannot determine why this happened. In the future I’ll be buying only “blue dream” and “northern lights” autoflowers…but I may have to try a different seed bank. sorry:)”

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Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“The seeds started growing well but the babies never reach a true growing potential”

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Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 8 months ago

“Looked forward to trying this new Auto but only 1 of 3 came up. Probably something I did wrong. Just disappointed in the results. I will try again. Thanks”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“The first order I received, only 1 of the seeds sprouted. After I requested a replacement, I had to go through the whole ordering system again and ended up paying another, I think, 13 dollars for shipping and insurance. I think that I just should have been shipped 2 more seeds without all the big to do.”

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Posted 9 months ago

Hello, Thank you for leaving us a review! we are happy to pass along this feedback to the rest of our team for you. Best regards!

Posted 9 months ago

“easy process, fast shipping, but all 3 seeds faild to sprout :(”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“We have had one seed out 6 growing . The one that is growing is very small.”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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