Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.54

“I rated the customer support so low because they invented a nonexistent problem, and I was the one who had to fix it. That is the opposite of how customer support is supposed to work.”

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Posted 3 months ago

Hi Nolan. I’m sorry to hear you felt we invented a problem and that you had to fix it. That isn’t our intention. if you would like to escalate this you can contact our CEO on tom@seedsman.com. He values your feedback and will use it to improve our service. Kind regards, Team SEEDSMAN

Posted 3 months ago

“Poor contact option seeds didn’t sprout”

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Posted 3 months ago

Hi Sue. Sorry to hear that. We’d like to help resolve this. Please share your order number, batch/lot code, and let us know which seeds didn’t sprout. If possible, a photo can help us investigate and arrange a replacement or refund if applicable. You can also review our germination tips here: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Ordering was easy. However, only half of my seeds germinated.”

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Posted 3 months ago

Hi Matthew. Sorry to hear not all seeds germinated. We’d like to help. Please share your order number and batch/lot code, and let us know which seeds didn’t germinate. If possible, a photo can help us investigate and arrange a replacement or refund if applicable. You can also review our germination tips here: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“The seeds i ordered.. 2 of 3 seeds germinated and sprouted.. was supposed to also receive 3 free seeds.. but they weren't working included”

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Posted 3 months ago

Hi Jeff. I’m sorry to hear not all of your seeds germinated and the free seeds didn’t work as expected. We’d like to help. Please share your order number and confirm what you received (including the seeds that didn’t germinate and any details about the free seeds). If possible, a photo would help us investigate and arrange the best solution for you. You can also review our germination tips here: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“I have not received anything from USPS yet. So kind of disappointing. Ordered on April 27”

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Posted 3 months ago

Many thanks for your review. Please get in touch with our customer service team who will be very happy to help you. Best Seedsman

Posted 3 months ago

“So far so good”

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Posted 3 months ago

Thanks for sharing your experience. We’re glad to hear things are going well so far. We'll be working our hardest to earn those last two stars from you! If there’s anything you’re hoping to add to your collection or if you’d like a heads-up when new seeds arrive, we can help. You can also check our community for tips, updates, and freebies: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Great product! Took a little longer to arive than expected and my freebee was not what I chose. I wanted to try some auto's but recieved some mystery seeds which are worthless to me sense I have no idea what they might be.”

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Posted 3 months ago

“Only 4 of my 5 seeds germinated.”

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Posted 3 months ago

Thanks for the review, Robert. I’m sorry to hear that one of your five seeds didn’t germinate. We typically expect around 90-95% germination, so 4/5 is somewhat below that. If you’d like, we can help troubleshoot and see if there’s a quick remedy or replacement options where applicable. Please reach out to our customer service team with your order number and a brief description of the germination issue so we can assist further. You can contact us here and we’ll respond promptly: www.community.seedsman.com or via our standard support channels. Kind regards, Team SEEDSMAN Liebe Grüße, Team SEEDSMAN

Posted 3 months ago

“Ordering was great, freebies were awesome, delivery didn’t take but a week and a half, but So far out of the 10 autos I got under the seedsman label I’ve attempted to germinate, I’ve had 2 sprout, so take that as you will. Overall mediocre buying experience so far but I’ll be excited to try some of the other beans!”

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Posted 3 months ago

Thanks for the review, Dan. I’m sorry to hear that only 2 of 10 germinated. We typically expect higher germination and we’re happy to help troubleshoot or arrange replacements where applicable. Please contact our customer service team with your order number and a brief description of the germination issue so we can assist further. You can reach us here and we’ll respond promptly: www.community.seedsman.com or via our standard support channels. Kind regards, Team SEEDSMAN

Posted 3 months ago

“Поръчката още не е тук...16ден вече...”

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Posted 3 months ago

Благодарим за отзива и съжаляваме за притесненията с доставката. Моля, изпратете ни номера на поръчката и кратко описание на проблема (нужно ли е съдържанието да се проследи/разгледа) за да проверим ситуацията и да уредим възможното решение. Свържете се с нашия екип за поддръжка чрез стандартните канали или на www.community.seedsman.com, за да получим бърз отговор и съдействие. С най-добри пожелания, Екип SEEDSMAN

Posted 3 months ago

“As of right now all I know is I got everything sent to me. And one seed did not sprout out of the 10 pink kush seeds i got..”

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Posted 3 months ago

Thanks for the review, James. I’m sorry to hear that one of the 10 Pink Kush seeds didn’t sprout. We do expect around 90-95% germination though so we are within what we state. We'd love to invite you to join our vibrant new community. Its for people to share knowledge on growing their favourite plants: www.community.seedsman.com or via our standard support channels. Kind regards, Team SEEDSMAN

Posted 3 months ago

“Shipping was fast and received Almost all my items within a week of ordering. I say almost as i was missing a pack of rolling papers, sent a email and never heard anything back.”

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Posted 3 months ago

Hi Chad, Thanks for the review and for flagging the missing pack of rolling papers. I’m sorry you didn’t get a response when you reached out—we want to get this sorted for you. Either now or with your next order. Please contact our customer service team again - they do get back to all enquiries. If you’d like growing tips or strain suggestions in the meantime, we’re here to help. You can also visit our community for tips, updates, and freebies: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Sorry I have to honest in hopes it will make a difference. So I didn't receive the 420 bonus seeds for spending over 50. When I contacted customer service all I heard was they will check. Which okay they did and I did receive the bonus seeds however as a long time customer I wish the bonus seeds were indica as I use cannabis for medical reasons. Most the bonus seeds are sativa which I do not use. It would have been easy to look at my past orders. Hopefully in the future you could understand the customers needs. Thank you and wish I could give a better review as the indica seeds have all been really good In quality. P.S. the phone number on your community page doesn't work the 720 area code. You should take it off the website.”

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Posted 3 months ago

Hi Samuel, Thanks for sharing your experience. I’m sorry you didn’t receive the 420 bonus seeds and that most of the bonus options didn’t match your needs. We can help make this right. Please can you share your order number with our customer service team? We’ll review your past orders and see what we can do about the bonus seeds and any possible adjustments. If helpful, we can also suggest indica options for future orders. If you still need assistance, you can reach out to our team directly and we’ll do our best to fix this promptly. You can also visit our community for tips and updates: www.community.seedsman.com Regarding the phone number on the community page, we’ll pass that along to have it updated. Kind regards, Team SEEDSMAN

Posted 3 months ago

“I found my seed quickly,but out of what I ordered 6 of the seeds didn't germinate is their something that can be done about that”

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Posted 3 months ago

Thanks for the review, Brandon. I’m sorry to hear that 6 of the seeds didn’t germinate. We’d like to help make this right. Please could you share your order number and the batch/lot information if possible? We can look into a replacement or refund and provide some germination tips if helpful. You can also visit our community for tips and updates: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Was alright. I ordered multiple different seeds and didn't like how they all where just thrown in a envelope loose. At least could have rubber banded them together or something.”

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Posted 3 months ago

Thanks for the review, Heath. I’m sorry to hear that you didn't appreciate how the seeds arrived, loose in the envelope. We will review this. We'd also love to invite you to come and join our excellent new online grow community. Its there to help bring our client base together to teach, learn and help each other - as well as offering some excellent give aways: www.community.seedsman.com Kind regards, Team SEEDSMAN Liebe Grüße, Team SEEDSMAN

Posted 3 months ago

“2 out of the five white widow seeds did not pop”

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Posted 3 months ago

Thanks for the review, Gregory. We’re sorry that 2 of the five White Widow seeds didn’t pop. If you’d like, we can look into a replacement or provide guidance. If there’s anything else you’d like to share or any questions as you browse, just let us know. You can also visit our community for tips, updates, and free seed giveaways: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“I was glad to get my package after it was delivered to the wrong house. I was supposer ed to get a bonus seed but never got it with my jack herer order but never did get it . And on my other order I hit the button for a free pack of 10 but got a 3 pack instead ( of free seeds)”

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Posted 3 months ago

Thanks for the great review, Brian! We’re glad you’re happy so far. If there’s anything you’d like to see or any questions as you browse, just let us know. You can also visit our community for tips, updates, and free seed giveaways: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Excellent service product not so much. 50% germination unacceptable”

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Posted 3 months ago

Thanks for taking the time to share your feedback. I’m sorry to hear that the germination rate wasn’t acceptable. Please contact our customer service with your order number and details of the seeds that didn’t germinate so we can investigate and assist promptly. We can also share care tips and our germination guide to help with future orders. You can also visit our community for tips, updates, and free seed giveaways: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Great ordering and shipping. We luv the Critical Purple Kush strain but unfortunately have had problems with the germinating stage. Thankfully Seedsman backs up there products and have sent us replacements. Thank You Seedsman!”

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Posted 3 months ago

Thanks for taking the time to share your experience. I’m sorry to hear not all seeds germinated. Please reach out to our customer service team with your order number and details of the non-germinating seeds. We can assist further, share care tips, and our germination guide to help with future orders. You can also visit our community for tips, updates, and free seed giveaways: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

“Two of the six pack didn't germinate tried contact customer service but luck and scard to try the other four, but the other seeds I got sprouted no problem”

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Posted 3 months ago

Thanks for taking the time to share your experience. I’m sorry to hear not all seeds germinated. Please reach out to our customer service team with your order number and details of the non-germinating seeds. We can assist further, share care tips, and our germination guide to help with future orders. You can also visit our community for tips, updates, and free seed giveaways: www.community.seedsman.com Kind regards, Team SEEDSMAN

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

SEEDSMAN Reviews