SEEDSMAN Reviews

4.5 Rating 5,597 Reviews
86 %
of reviewers recommend SEEDSMAN
4.5
Based on 5,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Anonymous
Anonymous  // 01/01/2019
I have purchased products from you three times and have had great success with the seeds I have ordered from you. I have recommended you to several friends who also order your products. I have been very pleased with you guys untill my last purchase ORDER #SSUSA00172926 was missing a pack of seeds. I sent emails to your customer service and support with no response more than a week ago. SHIPMENT WAS MISSING A FIVE PACK OF ROYAL QUEEN HULKBERRY FEMINIZED SEEDS.
Helpful Report
Posted 21 hours ago
Many thanks for your review - i am escalating it to our head of customer service and we will get you sorted. Apologies for the issue. Best Seedsman
Posted 20 hours ago
I tried to order and the site said the renasaction was not acceptted. To my surprise the next week I get an email saying my order was on it's way. Not good customer sevice, since I thought myorder filed I went locate and made a purchase. Now I have seeds coming out my ears.
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Posted 1 day ago
We are really sorry for this issue - it was an unforeseen error that we dealt with quickly - and we have now sorted and put in place steps to ensure it will not happen again. Our sincere apologies for the issue. Regards Seedsman
Posted 1 day ago
Shippment arived fast, seeds looked good, and sprouts was the scrawniest I have ever seen.
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Posted 2 days ago
Thanks so much for your review. We really appreciate it. Please keep us updated on the progress. We do often find that mighty plants can grow out of scrawniness. Best Seedsman
Posted 2 days ago
Got 13 seeds and only 6 plants sprouted, I think I got old seeds
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Posted 2 days ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 2 days ago
Good morning Seeds arrived in a timely manner. Nice shipping. I Germinated (4) of the seeds I purchased. Only (1) Sprouted in about 48 Hrs. (the other 3 still no signs of growth 2 weeks now)I planted the sprouted seed in a small pot with Fox Farm Soil and moistened. It sprouted in (2) days. However it was a bit yellowish. It Died that night. I will be germinating My last Green Crack Seed this weekend. hoping for better results. Thank you -Andy Bylicki
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Posted 5 days ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 4 days ago
Non of the seeds sprouted after 3 weeks.
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Posted 5 days ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 4 days ago
It’s been 15 days and I still do not have the seeds I ordered. Just wondering where they are
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Posted 1 week ago
Thanks for your review. I have escalated it to our head of customer service who can help you track down your order and ensure its received promptly. Best Regards Seedsman
Posted 4 days ago
"one of the items on my order was substituted for something else. i had 2 barneys farm items on my order. the barneys farm zkittlez were replaced with seedsman zkittlez"
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Posted 1 week ago
I ORDERED 10 SEEDS AND ONLY ONE GERMINATED….NOT GOOD!
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Posted 1 week ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 1 week ago
Only 2 out of 5 germinated. :( I can’t even believe how bad these numbers are especially considering out the 12 previous seeds purchased (different grower&type), 11 germinated. Needless to say 2 out of 5 is a complete let down and I will think before buying from here again..
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Posted 1 week ago
I had two seeds that didn't sprout. However, the rest of them did sprout
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Posted 1 week ago
Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman
Posted 1 week ago
Order didn't ship until I inquired about the delay. After emailing customer service, I was under the impression I would receive some form of compensation for the delay. When my order finally arrived nothing extra was included. I do regular business with other seed banks and have never experienced these issues.
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Posted 2 weeks ago
Thanks for your review. Our apologies again for the issue. I will see what we can do to make this better for you. Best Seedsman
Posted 2 weeks ago
Have not received our order, #SSUSA-00163852, the tracking information said it was sent back to sender, insufficient address. Somehow the house number was on one line and the street on a second line, and for some reason the Post Office couldn't figure it out. We do not know what to do now. I have sent emails and left phone messages, but no response.
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Posted 2 weeks ago
Thanks for your review. I am escalating this to our head of customer service who will get back to you shortly. We will get this sorted for you? Best Seedsman
Posted 2 weeks ago
i ordered just a couple single packs to check out the company and quality of seed.....now the first order had no issues i proceeded to order a larger order for the second order and something happened and i know it probably wasnt the companys fault but an error has acoured where i was charged the amount for the order but the website didnt put my order in i have emailed the company without it being resolved i have the proof i was charged and what my order was but cant seem to get any answer back....not impressed with customer service
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Posted 3 weeks ago
Thanks So much for your review. We are really sorry for the technical issue you encountered on our website and have emailed you directly about it. Best Regards Seedsman
Posted 3 weeks ago
Although i feel like they ask for too much of your personal information my seeds came in a timely manner. I will say i am having trouble with the humboldt dream i orderd 3 seeds so far are duds. Everything else i ordered is fine. Id rather not have to set up an account with your company especially considering how hard it is to log on to that account. Your website is glitchy and un reliable. Ive been trying to log in for an hour but your site seems to have crashed.
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Posted 3 weeks ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. can you let us know what information you would prefer not to give us?
Posted 3 weeks ago
first i had to contact them because my order was just sitting in processing for 4 days after i payed. I then noticed they added a Free Item to my order but charged me $2.00 for it. The Customor Service tech. Did not even appologise for the hold up or the money.. Just sent a plain email saying the order has now been moved down the line.
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Posted 1 month ago
Thanks so much for your review. We are sorry to hear about the problems you had. We can assure you they are not normal. We will ask our customer service team to give you some loyalty points as a commercial offering to you. They can be used as a discount on your next order. Best Regards Seedsman
Posted 1 month ago
Only one of my Blue Dream seeds of the 3 sprouted and 6 of the skunk #1 out of 10! Small seeds! I was afraid to give them a squeeze as I was afraid they would crush. Pretty unhappy!
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Posted 1 month ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. I have asked our customer service team to reach out to you to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 1 month ago
Shipping was all messed up and I can't believe I got no freebies with my order
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Posted 1 month ago
Many thanks for your review. We have changed around our promotional offerings - we still offer a lot of free seeds but you need to follow the promotions. We are also now giving a lot of free merchandise. I have asked our customer service team to reach out to you re the messed up shipping and to see if they can find a way to make it up to you. Best Seedsman
Posted 1 month ago
Tinyittle seeds of which did not sprout..very disappointed..and yes I am not a novice at growing..these R the worst..
Helpful Report
Posted 1 month ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 1 month ago
Half of my order either didn’t sprout or is on the verge of being dead. I placed them in a controlled environment hydroponic system but strangely half of the plants never sprouted :(
Helpful Report
Posted 1 month ago
Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman
Posted 1 month ago
SEEDSMAN is rated 4.5 based on 5,597 reviews