Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“You did not send me my 3 free seeds ,Your Laura admited that..She wants to know what3 seeds I want!! Ive tryed to email her!! I would like Cherry Punch Or Pinapple OG PLease let me know if you received this message!!!”

Helpful Report

Posted 3 months ago

Hello, Thanks for your review! I can see that we are currently assisting you with your order. We look forward to turning around this experience with you. Best regard, Team Seedsman

Posted 3 months ago

“I know I ordered during the holiday but my first order never arrived, now on Jan 6th a resend was dispatched and I have yet to get an update from the usps site. Says a sticker was made but has yet to be given to usps. I have no problems with the quality of your products I just feel like your in a poor usps area, cause Illinois is only a ten hr car ride it should be here in 3-5 days. This is the first time this has happened to me and I’ve been a seedsman customer since the UK days with postal money orders. It’s Jan 10th”

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Posted 3 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 3 months ago

“Ordering was easy. Getting what I ordered, not so easy. My order was cancelled because Seedsman said my address was not a real postal address. When I typed my address into the postal verification app my address was good. After the screen shot of that site was sent to Seedsman, which I can only guess they totally ignored, and several emails back and forth my order was cancelled. Last year I had no problems. The strange thing was I had just received an order from them a week before this after going through the same ordeal. Apparently that time someone was interested in doing their job. I'll go to ILGM or Humbolt Seeds from now on. Not very good coustomer service. I wonder what you have to go through if you have a problem with their seeds?”

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Posted 3 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 3 months ago

“Well only one out of four seeds actually sprouted so you tell me”

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Posted 3 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any germination issues. Best regard, Team Seedsman

Posted 3 months ago

“First time buyer from these guys, very fasy shipping and great product catalogue but I cannot leave a full proper review at this time. 3 of the 6 seeds I purchased have faild to germanate under very controlled conditions, I will try to germanate the ballance of my seeds early next week, at that time I will leave a detailed review.”

Helpful Report

Posted 4 months ago

Hello, Thank you for leaving us a review! We have created a new support ticket for you to assist. Please be sure to check all spam/junk folders in the event your email may have landed there. You can also reach out to our Customer Support Team anytime by emailing support@seedsman.zendesk.com which will attach to your open ticket. We look forward to assisting you! Best regard, Team Seedsman

Posted 3 months ago

“Bought 3 phenos one pheno 420 buds doesnt grow😔”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“The site is easy to navigate and I've heard great things, however, that was not my experience. Out of 10 Original White Widow Auto seeds I purchased, only 2 germinated in vermiculite. The two that did grow were very sickly, 8 inch tall plants that produced .5 grams between both. Incredibly disappointed as I was led to believe this was where to buy me seeds. It may have been because the seeds were very small with only one of them having any striping. I've been growing for 6 years now and have my indoor conditions dialed in so it's unlikely due to that.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“I've ordered from seedsman.com from the past and had ok results but on this order none of my seeds germinated”

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Posted 5 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any germination issues. Best regard, Team Seedsman

Posted 5 months ago

“Received my order pretty fast, planted seeds in one of my aerogarden hydroponic systems...1 seed came up, the others did not. The one that did come up, Northern Lights, was deformed where the stalk basically cut the juices off to the rest of the plant. It died 4 days later. Not happy with my purchases.”

Helpful Report

Posted 5 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any germination issues. Best regard, Team Seedsman

Posted 5 months ago

“This was my second order, the first one was filled quickly and I couldn't have been happier or more impressed, 5 stars all the way. My second order was delayed by well over a week and showed delivered because Seedsman assigned the same tracking number to my second order as the first. That was bothersome but I get it, mistakes happen. The problem was trying to get help to correct the issue. Chatting with an AI assistant was zero help, told me a ticket was created and someone would be in contact with me. That NEVER happened. Hire a human being for that position for goodness sake! If this is the kind of follow up service I can expect, not sure I will shop with you again. The clones arrived the other day, kind of out of the blue. I like your product, they seem healthy and vibrant, it's your customer service I find lacking”

Helpful Report

Posted 5 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 5 months ago

“1 out of 2 seeds I purchased germinated.😔”

Helpful Report

Posted 5 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 5 months ago

“No issues with the ordering or delivery process. Only 1 of the seeds germinated though of the 5 I purchased (purple people eater). My freebies germinated no issue. Overall pretty disappointed.”

Helpful Report

Posted 5 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 5 months ago

“I germinated these seeds alongside some from another seller and the difference was noticeable, the ones from seedsman either didn’t grow or grew oddly and eventually died while the others seem fine”

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Posted 6 months ago

Hello, Thank you so much for leaving us a review! Please email our Customer Support team if you have not already at support@seedsman.zendesk.com and we will be happy to assist you with your germination issue. Best regards, Seedsman.

Posted 5 months ago

“Purchased 2 seed packets. One ended up being a BOGO. The one the system marked as free only had one seed start. But because it was free the is no guarantee for the seeds.”

Helpful Report

Posted 6 months ago

Hello, Thanks for leaving us a review. You can find our full germination policy here: https://support.seedsman.com/hc/en-us/articles/360017705717-60-Day-Germination-Policy

Posted 6 months ago

“Only 2 of 4 seeds sprouted”

Helpful Report

Posted 6 months ago

Thank you for your review! We take great care in ensuring the quality of our seeds by testing every batch. Only seeds with a germination rate of 95% or higher are made available for sale, and we hold our suppliers to the same high standards. While we're confident in the quality of our products, we understand that growing conditions can vary, and we’re here to help should any issues arise.   Please feel free to reach out to our customer service team at support@seedsman.zendesk.com for assistance. You can also visit our blog for expert tips on germination. Best regards,  The Seedsman Team

Posted 6 months ago

“3 of 3 $50.00 seeds non germinated after 5 days on the towel.”

Helpful Report

Posted 6 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman.

Posted 6 months ago

“Ordering and delivery were simple and easy. Having said that, I bought a 3 pack of amnesia haze autos. 1 out of 3 sprouted and is growing great. Nothing on the other 3. Haven’t tried any of the others yet. I use root riot starters also.”

Helpful Report

Posted 7 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman.

Posted 6 months ago

“I had spent 80 dollars on seeds that didnt germinate- I was then told I would get 2600 points which equals about 54 dollars- so I lost around 25 dollars- I know the agent did her job and did what was your policy but I as a customer got shafted- I was offered 5 seeds of certain kinds of seeds but asked if I could get 3 seeds of the Sensi Seeds Jack Herer but was denied”

Helpful Report

Posted 7 months ago

Hello, Thank you for reaching out to us! Our policy has always been to offer a replacement in the form of our internal lineup of Seedsman Strains. The Reward Point offering option is also in the form of Seedsman strain replacement in terms of pack size.

Posted 7 months ago

“Seeds failed to sprout. Disappointing.”

Helpful Report

Posted 7 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 7 months ago

“Bought seeds last week...have been growing my own guide awhile. Usually get mine from Seed Supreme.. Only 2 out of 6 GERMANATED....Think I'm going back to Seed Supreme”

Helpful Report

Posted 7 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews