Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“You billed me 2 times on same 0rder 78 dollars on a second order And first order 207 dollars I need a refund on the 78 dollar order Feb 3 order #720650831511 209.15 also order no 720650831511 72.06dollars”

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Posted 3 months ago

Many thanks for your review. I have emailed our customer service manager and you so that we can get to the bottom of this immediately and get the issue rectified. Best Regards Seedsman

Posted 3 months ago

“Most of the seeds that I buy don't germaine sofar sweet seeds are one of the better brand about 50 percent germaine no too happy with my last 2 orders”

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Posted 3 months ago

Hey, If you have any issues with the products you buy from us please get in touch with our customer service team. We do rigorous testing of seed batches and only release for sales batches that are over 95% viable so we have great confidence in our products. If you need a little help with germination we also sell Cannakans that can help ease the process. Best Regards Seedsman

Posted 3 months ago

“13 seeds received total and only 3 of them have come up others have not started Appear to be no good”

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Posted 4 months ago

Hey - Thanks for your review. If you have issues with any of our products then please contact our customer service team who will be very happy to help you. Best Seedsman

Posted 4 months ago

“deleivery was ok put seeds in glass 3 seeds to germinate after a week still waiting to see something sprout out think there duds . don;t know if the cold weather in deleivery was a factor”

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Posted 4 months ago

Thank you very much for your review. Please get in touch with our customer service team about any issues, they will be happy to help get you sorted. Best Seedsman

Posted 4 months ago

“Box was torn up like it had been tampered with but got seeds thank you!”

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Posted 4 months ago

Hey - thanks for your review. We are really sorry to hear that your parcel arrived damaged. We can assure you it did not leave our warehouse like that. Pleased to hear that all your seeds are good and in tact. Best regards Seedsman

Posted 4 months ago

“Ill give u one star for each seed that sprouted out of 6. I filed a trouble ticket and have yet to hear back”

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Posted 4 months ago

Many thanks for your review. Sorry to hear that you had some issues. You will hear back from our customer service team shortly who will be looking to get your issue resolved. Best Seedsman

Posted 4 months ago

“Poor Customer Service”

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Posted 4 months ago

Many thanks for your review. Sorry to hear you have had a poor experience with our customer service team. if its something you would like to escalate please feel free to email me on tom@seedsman.com.

Posted 4 months ago

“One seed germinated out of five”

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Posted 4 months ago

“My order did not come completely. I was missing five seeds. 5 Gorilla Punch seeds weren’t in the package when it was delivered.”

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Posted 4 months ago

Please get in touch with our customer service team and they will help you get this sorted as soon as they can. Best Seedsman

Posted 4 months ago

“Seeds not germinating”

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Posted 4 months ago

“Sorry, Guys. I like your Company, but i don't Order mich as possible. Because all your Genetics/ Seedsman a feminized Seeds. There is no Way for me to test your Gears. Lass than 5 % of my Seedstock is feminized. The Sherbinsky Project are some. But i like to geow , cross, breed,Seedpreserving, ect. Many of the Breederstock is Not avalible. Smaller Breeder are more interestung and the Change to New Breedergeneration is not represented well. I dint can Chance my Deliveryadress. There is a tecnical issue. The last Order is some where. I hat realy good expirience Witz Seedsman but that ling Tine ago.”

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Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 3 months ago

“Ordered my seeds 1/13/25 still not delivered yet? 1/29/25.Where are they???”

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Posted 4 months ago

Hello, It appears your order tracking shows successful delivery at the mailbox by USPS workers on January 18th. We have created a new Support Ticket for you to assist in submitting a lost mail claim with USPS. We can then proceed with a reshipment attempt for you. We look forward to assisting you with this. Kindly, Team Seedsman

Posted 3 months ago

“1 of the last ten seeds survived. Previous orders were much more successful. The obvious answer is that I did something wrong in spite of doing things the same way every time. Guess I was just lucky all the previous times.”

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Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 3 months ago

“Everything was great until my seeds were delivered I went to my mailbox and no seeds I wasn't home when they were delivered the mailbox tracking number says delivere but someone other than myself got them. I'm very disappointed.”

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Posted 4 months ago

“It was very simple order very fast I would like More”

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Posted 4 months ago

“My plants arrived damaged and the leaves were dead”

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Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“You did not send me my 3 free seeds ,Your Laura admited that..She wants to know what3 seeds I want!! Ive tryed to email her!! I would like Cherry Punch Or Pinapple OG PLease let me know if you received this message!!!”

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Posted 5 months ago

Hello, Thanks for your review! I can see that we are currently assisting you with your order. We look forward to turning around this experience with you. Best regard, Team Seedsman

Posted 4 months ago

“I know I ordered during the holiday but my first order never arrived, now on Jan 6th a resend was dispatched and I have yet to get an update from the usps site. Says a sticker was made but has yet to be given to usps. I have no problems with the quality of your products I just feel like your in a poor usps area, cause Illinois is only a ten hr car ride it should be here in 3-5 days. This is the first time this has happened to me and I’ve been a seedsman customer since the UK days with postal money orders. It’s Jan 10th”

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Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“Ordering was easy. Getting what I ordered, not so easy. My order was cancelled because Seedsman said my address was not a real postal address. When I typed my address into the postal verification app my address was good. After the screen shot of that site was sent to Seedsman, which I can only guess they totally ignored, and several emails back and forth my order was cancelled. Last year I had no problems. The strange thing was I had just received an order from them a week before this after going through the same ordeal. Apparently that time someone was interested in doing their job. I'll go to ILGM or Humbolt Seeds from now on. Not very good coustomer service. I wonder what you have to go through if you have a problem with their seeds?”

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Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“Well only one out of four seeds actually sprouted so you tell me”

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Posted 5 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any germination issues. Best regard, Team Seedsman

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews