Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“This was my second order, the first one was filled quickly and I couldn't have been happier or more impressed, 5 stars all the way. My second order was delayed by well over a week and showed delivered because Seedsman assigned the same tracking number to my second order as the first. That was bothersome but I get it, mistakes happen. The problem was trying to get help to correct the issue. Chatting with an AI assistant was zero help, told me a ticket was created and someone would be in contact with me. That NEVER happened. Hire a human being for that position for goodness sake! If this is the kind of follow up service I can expect, not sure I will shop with you again. The clones arrived the other day, kind of out of the blue. I like your product, they seem healthy and vibrant, it's your customer service I find lacking”

Helpful Report

Posted 10 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 9 months ago

“1 out of 2 seeds I purchased germinated.😔”

Helpful Report

Posted 10 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 10 months ago

“No issues with the ordering or delivery process. Only 1 of the seeds germinated though of the 5 I purchased (purple people eater). My freebies germinated no issue. Overall pretty disappointed.”

Helpful Report

Posted 10 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 10 months ago

“I germinated these seeds alongside some from another seller and the difference was noticeable, the ones from seedsman either didn’t grow or grew oddly and eventually died while the others seem fine”

Helpful Report

Posted 10 months ago

Hello, Thank you so much for leaving us a review! Please email our Customer Support team if you have not already at support@seedsman.zendesk.com and we will be happy to assist you with your germination issue. Best regards, Seedsman.

Posted 10 months ago

“Purchased 2 seed packets. One ended up being a BOGO. The one the system marked as free only had one seed start. But because it was free the is no guarantee for the seeds.”

Helpful Report

Posted 11 months ago

Hello, Thanks for leaving us a review. You can find our full germination policy here: https://support.seedsman.com/hc/en-us/articles/360017705717-60-Day-Germination-Policy

Posted 11 months ago

“Only 2 of 4 seeds sprouted”

Helpful Report

Posted 11 months ago

Thank you for your review! We take great care in ensuring the quality of our seeds by testing every batch. Only seeds with a germination rate of 95% or higher are made available for sale, and we hold our suppliers to the same high standards. While we're confident in the quality of our products, we understand that growing conditions can vary, and we’re here to help should any issues arise.   Please feel free to reach out to our customer service team at support@seedsman.zendesk.com for assistance. You can also visit our blog for expert tips on germination. Best regards,  The Seedsman Team

Posted 11 months ago

“3 of 3 $50.00 seeds non germinated after 5 days on the towel.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman.

Posted 11 months ago

“Ordering and delivery were simple and easy. Having said that, I bought a 3 pack of amnesia haze autos. 1 out of 3 sprouted and is growing great. Nothing on the other 3. Haven’t tried any of the others yet. I use root riot starters also.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman.

Posted 11 months ago

“I had spent 80 dollars on seeds that didnt germinate- I was then told I would get 2600 points which equals about 54 dollars- so I lost around 25 dollars- I know the agent did her job and did what was your policy but I as a customer got shafted- I was offered 5 seeds of certain kinds of seeds but asked if I could get 3 seeds of the Sensi Seeds Jack Herer but was denied”

Helpful Report

Posted 11 months ago

Hello, Thank you for reaching out to us! Our policy has always been to offer a replacement in the form of our internal lineup of Seedsman Strains. The Reward Point offering option is also in the form of Seedsman strain replacement in terms of pack size.

Posted 11 months ago

“Seeds failed to sprout. Disappointing.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Bought seeds last week...have been growing my own guide awhile. Usually get mine from Seed Supreme.. Only 2 out of 6 GERMANATED....Think I'm going back to Seed Supreme”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Bought a lot of seeds and only had 40 out of over 200 plus seeds not come out. Wish I could get replacements”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell and only release for sale seeds that test over 95% germination. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments can vary so we try to help customers if they have any issues at all. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Only 3 of 5 seeds germinated and 0 of 3 of my free seeds germinated. Very disappointed!”

Helpful Report

Posted 1 year ago

Thank you for leaving us a review! The products we sell are live products and competencies & environments vary so we try to help customers should they have any issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Well I got my seeds in a very good timely manner. Germinated a set . Your lsd autos. Put them in soil no poo no nothing very disappointed 40$ plus if the others fail will not be buying any more of your seeds”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“10% viability using papaer towel method”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination and are confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Delivery was great but 3 out of the 5 seeds I got didn't work only got 2 out of 5 to work”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I ordered 3 different seeds and recieved 3 different packages but only 2 packs had seeds, the last package was empty.”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“Didnt recieve my free canvas tote promised. Had less than 30% favorable outcomes with 3 different specimens. Total waste.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Saint germinated but they all died once planted into potting soil. I did not ask for a rebate or more seeds. Maybe I should have.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for leaving a review with us. Please reach out to our Customer Support team as we do offer germination coverage on qualifying orders should any issues occur. You can reach our Customer Support team by emailing support@seedsman.zendesk.com Kindly,

Posted 1 year ago

“Website was awesome love selection offered . Most packs by breeders other than seedsman had a decent sized quality seed. Seedsman seeds were extremely small very immature looking not strong genetics even though viable. And I ordered over 250$ received no free seeds.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews