Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Only one out of the three germinated properly, one not at all and one only one cotyledon came up so not sure what is going to happen. 10 days into germinating in perfect conditions. I was hoping for a refund or replacement?”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“I have ordered from this site many times and never had any issues. This time however the products were dud, 1 out of 5 cracked despite 100% usual, very disappointed. Plus points are that the website is easy to navigate, pricing is reasonable, delivery is superb.”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“This is my 2nd seed order. I ordered 3 Alaskan Bannanberry seeds and only one came up. This new plant seems very weak and is not growing well at all. It was advertised as “seed to harvest in 8 weeks” At this rate I’ll be lucky to ever seen any harvest from it. Not happy with this purchase and it makes me feel like this was a bad deal. May not order again.”

Helpful Report

Posted 9 months ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 9 months ago

“Meh I bought 3 cbd seeds all duds nothing germinated”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“Ive planted a couple of each seed and some are not coming up. One of them being the OG Cush. Disappointed that all of them didn't produce.”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“Pretty sure i did everything correctly... But i have only one seed 🌱 sprouting. And it doesn't look like it will make it”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“8 out of 9 seeds germinated, but only 4 grew into seedlings. I have been growing for over ten years. I know what I am doing. Reflects a poor quality of seeds.”

Helpful Report

Posted 9 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 9 months ago

“I am very disappointed to say that only one of the 8 seeds purchased have sprouted. $80 for one good seed is not good. I’m glad you’re here to supply us but quality is important.”

Helpful Report

Posted 9 months ago

Hello Nick, Thank you for leaving us a review. Our Customer Support Team has created a new Support ticket for you under your email address. Please be sure to check your email inbox as we are happy to assist you with any germination issues you may experience. Best regard,

Posted 9 months ago

“germanation was poor only 2 worked from the 5 packets ...”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“I was excited to get the seeds. The number were less than first thought. Planted all nine I recieved Four came up.”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“2 OF THE 3 SEEDS NEVER GERMINATED”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team by emailing support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“I'm still waiting on my seeds. This will be my last purchase as well.”

Helpful Report

Posted 10 months ago

Thanks for your review. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. This may be an issue with the delivery services such as USPS. Best Seedsman

Posted 10 months ago

“Careful with their promotions, either too good to be true or they’re using bait and switch tactics to get you to purchase. First time shopping with Seedsman, I saw there was a BoGO offer and I was shopping around for a good deal. I narrowed down my selection and everything looks right when prior to purchase, after placing the order I get an email confirmation not showing the promotion that was in my cart. Prior to checking out, my cart showing 4 items in order. Two order items and two promotional, not counting their freebie after spending a certain amount. After receiving my order confirmation it showed only two items, and I was not getting the BoGo promotion deal I had seen. I sent a query to support to see what happened and after a few days the response was along the lines of “Our system is hard coded to not allow checkout to proceed if the promotion isn’t properly applied.” That makes sense but I couldn’t understand how even with picture proof of their system not working properly all I got back in response was basically “It’s not supposed to do that”. I would have ordered something different had I known the deal I was offered was not valid.”

Helpful Report

Posted 10 months ago

Please reach back out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our promotions terms and conditions found on the website for all the fine details on any of our latest deals. Best Seedsman

Posted 10 months ago

“two seeds up for six.”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“I only got 4 out of 5 seeds because the 1 is nothing but a shell of a seed not even a seed tried to upload a Picture of it but that's apparently not working either.”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“I started with two of the five seeds. It took a week and a half to get a sprout out of one of the seeds while germinating. The other seed never sprouted a root. I have now put the one seed in dirt. Hoping to see something happen.”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“Everything would have great but I was shorted 2 seeds. I ordered 3 Peyote Wi-Fi seeds but only received 1.”

Helpful Report

Posted 10 months ago

Thanks for your review. I am sorry to hear of you being shorted a seed on your recent order! Please reach out to our customer service team at Support@seedsman.zendesk.com We will be happy to assist you with this. Best Seedsman

Posted 10 months ago

“The overall deals and shopping was great, as well as the shipping and delivery times. The only issue I had on the last order is a free shopping tote was in my cart at checkout and post checkout after I paid, but once it shipped the tote was removed. Reaching out to customer service I was told it was because I used loyalty points. If this was the case the tote shouldn't have been added to my cart at checkout and then removed after I had already paid. It's not a big deal, but others might take issue with a bait and switch like that. I did receive the labels and marker freebies and the bonus seeds. so was happy about that. Hopefully that is a site issue that can be fixed without too much difficulty. Cheers!”

Helpful Report

Posted 10 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. Best Regards,

Posted 10 months ago

“1 out of 8 seeds germinated. Been growing for 20 years and haven't had any issues. Either these seeds are terrible or I'm delusional.”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

“All four of my seeds haven’t sprouted from the soil and it’s been about a week”

Helpful Report

Posted 10 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews