SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.45

4.5 Rating 6,543 Reviews

86 %

of reviewers recommend SEEDSMAN

4.5

Based on 6,543 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

4798

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received my seeds that ordered in a reasonable amount of time but I never received the free seeds the promotion was iffering”

Helpful Report

Posted 7 months ago

Many thanks for your review. If you were missing seeds from your order then please get in touch with our customer service team who will respond to you fast.

Posted 7 months ago

“Dissapointed with quality of seeds for cost. 3/6 never sprouted.”

Helpful Report

Posted 7 months ago

Thanks for your review. Please get in touch with our customer service team.

Posted 7 months ago

“Have had success with your brand but more bad then good have had a lot problems with seeds arrive damaged or no good bad genetics even undeveloped seeds if you pride yourself on your products protect it better before shipping and make shore there viable good seeds”

Helpful Report

Posted 7 months ago

Thanks for your review. We do test all our seeds rigorously - we cant check all suppliers brands when the packaging is closed but if you do have issues please speak with our customer service department who will be happy to help.

Posted 7 months ago

“Didn't get my order right the first time and when they did you would think they would send you free seeds”

Helpful Report

Posted 7 months ago

Many thanks for your review. I am sorry we didn't get your order right first time. Please speak to our customer service team and i am sure they will offer you a discount code on another order.

Posted 7 months ago

“Seeds didn't germinate.”

Helpful Report

Posted 7 months ago

“Package was returned to sender Website did not include free seeds”

Helpful Report

Posted 7 months ago

Thank you Sean for taking the time to let us know your experience with SEEDSMAN. We apologize that your package was returned to you and we understand how disappointing that can be. If you have not already, please email our Customer Support at support@seedsman.zendesk.com with your order details and we will be happy to take a closer look and see what resolutions can be made for you. Kindly,

Posted 7 months ago

“First time customer, placed an order, received confirmation that it was shipped. two weeks after that date I was told that the seeds were not available. Not a great introduction. Perhaps I’ll return at a later time.”

Helpful Report

Posted 8 months ago

Thank you for your review! We appreciate you taking the time to let us know about your experience with SEEDSMAN. We apologize for the inconvenience you ran into with your first order. We are sorry that two weeks after placing your order, you were told that the seeds were not available. That was an unexpected occurrence that shouldn't have occurred. We'd really like to make this situation better. Is there anything that we can do to make up for your trouble? We hope to see you again in the future as we value you as a customer.

Posted 7 months ago

“3 of the 3 seeds I was sent did not make it past the sewing stage.”

Helpful Report

Posted 8 months ago

Thank you Matthew for taking the time to let us know about your experience. We're sorry to hear that three of the seeds you were sent didn't make it past the germination stage. If you would be kind enough to fill out the germination for on our website, we would be more than happy to have these replaced for you! Thanks

Posted 8 months ago

“While my seat arrived promptly, I purchased only one to see if the quality was up to the gossip. The seed itself was cracked and never germinated, I am an intermediate grower, and I’ve never had problems with germinating seeds, so I’m not sure what the problem is.”

Helpful Report

Posted 8 months ago

Thanks for providing your feedback, Jordan. We truly apologise for any inconvenience this may have caused. If you would kindly fill out our germination form on our website, we would be more than happy to get this replaced for you. We look forward to making this right for you.

Posted 8 months ago

“1-I don't know why it took so long to approve a Creditcard order. 2-I had placed an order in mid July, took approx. a month and a half to get delivered. I was hoping to have two months to plant and harvest. 3-The season is gone and I lost the window of planding and harvesting in time. I now have to wait till next season. 4-Your payment method Sucks. I don't understand why it's so hard to pay.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to let us know about your experience, Andrew. We apologize for the inconvenience caused, especially related to the time it took to approve your credit card order and the difficulty you experienced with our payment method. We are constantly working on improving the ease of payment and take your feedback seriously. We unfortunately had a huge backlog of orders due to issues in a warehouse change however this is all sorted now. We hope you will give us a chance to make things right in the future. Apologies again.

Posted 8 months ago

“Did not receive order on time. When you're support contacted me they were sending me free things and didn't receive those. This was a deasater”

Helpful Report

Posted 8 months ago

Thank you very much Keith for giving us your feedback. We appreciate you taking the time to let us know about your experience. We are sorry to hear that your order did not arrive on time and that our customer service had sent you freebies without success. If you would be kind enough to reach out to us at support@seedsman.com, we would be happy to look at getting this made right for you! Thanks again for the feedback.

Posted 8 months ago

“Order placed on 30 June, received an email saying order shipped which never happened. After numerous emails, order shipped over 30 days later.”

Helpful Report

Posted 8 months ago

Hey William, we are truly sorry for the inconvenience this must have caused you. We are however glad to hear that you received your order and we wish you the best of luck with your grow!

Posted 8 months ago

“Found What I wanted On your site, Placed My order which qualified me for 6 free seeds, received my package, found the seeds I paid for but the free seeds were nowhere to be found. I have emailed seedman twice with no resolution to this point.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to share your experience with us, Michael. We are happy to have gotten this resolved for you but apologise for the delay. Regards.

Posted 8 months ago

“when I get seeds from yall only half pop. Happened on this order and the one before it. I won't be ordering again.”

Helpful Report

Posted 8 months ago

Thank you so much, Ralph, for letting us know about your experience. We really appreciate you taking the time to review us. We apologize that only half of the seeds you ordered popped in both this order and the one before it. If you would be kind enough to fill out our germination form on our website then we would be more than happy to get these replaced for you. Thanks again.

Posted 8 months ago

“Have a large selection,but out of stock alot. It took over a month to receive my order!”

Helpful Report

Posted 8 months ago

Thank you so much for your feedback, Joe. We really appreciate you taking the time to share your experience. We're sorry to hear that our selection is often out of stock and that it took you over a month to receive your order. We've had a large back end of orders which was why yours was delayed. This is now cleared up, however, we apologise for the inconvenience this must have caused.

Posted 8 months ago

“Took forever to get delivered after i ordered, customer support took days to respond when I brought up my issue. Over 2/5…very poor communication and took a month to get delivered.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We appreciate your taking the time to write and let us know about your experience. We are sorry that it took forever to get your order delivered and for the slow customer support response when you brought up your problem. We apologize that communication and delivery took a month to arrive and are sorry for the inconvenience caused. To make it up to you, is there anything we can do to improve our service in the future? Your feedback is highly valued and we would like to use it to make the customer experience much better.

Posted 8 months ago

“Order arrived fairly quickly. But did not receive what I ordered. I ordered lemon haze and received silver haze which no seeds germinated at all !! Gave it 10 Dayan nothing ! Been growing for 10 years so I know what I am doing. The apricot orange xl every single one germinated. I would like my lemon haze seeds please”

Helpful Report

Posted 8 months ago

Thanks for the feedback, Mitch. We apologise for this however are happy we could get the lemon haze sent out to you. If you have anything else we can help with please don't hesitate to reach out. Thanks.

Posted 8 months ago

“Only 1 femininized autoflower seed started to root and died. The other two never opened. $18 a piece. Not happy”

Helpful Report

Posted 8 months ago

Thanks for the feedback, Wendy. We truly apologise for this result. If you would kindly fill in our germination form, we would be more than happy to replace these for you free of charge. We look forward to hearing back from you!

Posted 8 months ago

“Part of my order was missing, and I still have not received it. I have sent three emails to Seedsman, and nobody responds. Additionally, two of the first three seeds I tried didn’t pop.”

Helpful Report

Posted 8 months ago

Thanks for the feedback, Brian. We are happy to have got this resolved for you and look forward to doing business with you again in the future!

Posted 8 months ago

“Only 2 of 7 seeds germinated not real happy about that and have hopes the surviving two continue to grow”

Helpful Report

Posted 8 months ago

Thank you so much for your feedback, James. We truly appreciate you taking the time to let us know about your experience. We are sorry to hear that only two of the seven seeds germinated. We hope that the two that did survive continue to grow and flourish. If you would kindly fill out our germination form on our website, we would be more than happy to replace these failed seeds for you. We look forward to hearing back from you.

Posted 8 months ago

SEEDSMAN is rated 4.5 based on 6,543 reviews