Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.46

“I bought a 5 seed pack and onl;yh one of them germinated. That is a pretty result for such expensive. I don't think I will be buying from you in the future”

Helpful Report

Posted 18 hours ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 10 hours ago

“I do not recommend. I've been waiting for two weeks for the seeds to sprout, nothing for two weeks. Don't buy seeds from here.”

Helpful Report

Posted 1 day ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 23 hours ago

“I wanted regular seeds and you sent me feminized and auto. Very disappointed”

Helpful Report

Posted 1 day ago

Many thanks for your review, My apologies if there were any errors with your order. I am escalating this review to our head of customer service who will be in touch shorty. We will get this resolved for you. Best Seedsman

Posted 23 hours ago

“I ordered seeds here before with no complaints, but this time was a terrible experience.ì order seeds and they came 5 days later but they forgot to put my apartment number on the package.so they sent them back to the company,I filed a ticket and it took a week to respond,and just so happen the seeds arrived at the company that day as well.so they finally respond and asked for the apartment number I gave it to them and another 5 days go by so I sent a email asking about my order and they told me they been chasing the warehouse about my order.so here we are 3 days later and still no word about my order.i live in Michigan and we have a short grow season and I'm afraid I'm going to miss my deadline to have the seeds outside. I recommend if you buy from here do it in advance cause.they take mad long. Also I recommend this company needs to get some live phone service with real operators to handle.situations like these.”

Helpful Report

Posted 1 day ago

Thanks for your review. I am escalating this to our head of customer service who will be in touch. best Seedsman

Posted 1 day ago

“Only one out of four seeds germinated”

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Posted 2 days ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 day ago

“I ordered products on Aprill 11th and still have not been notified that it has been shipped. I have recieved only ads from your company. What am I supposed to do? I have all of the reciepts from my last order so I am not sure what the issue is. Please contact me.”

Helpful Report

Posted 2 days ago

Thank you for your review. I am going to email you directly. We do not have an order for you on the 11th April. We have one from March which is showing as delivered. Regards Seedsman

Posted 2 days ago

“Worst customer service ever . First time ordering from Seedsman and will definitely be the last . The only way to communicate is by email and it takes a week for a response!! Very frustrating”

Helpful Report

Posted 3 days ago

Thanks so much for your review. Sorry to see you didn't like our service. We are in the process of improving all tat we do and have some big improvements to our customer service coming in the next few days. I am escalating your review to our head of customer service who will be in touch so see if he can rectify your issues. Thanks Seedsman

Posted 3 days ago

“I ordered 3packs of 5 seed packs and I only got 1 I am not happy with your service I have a lot of friends who grow weed they won’t like this”

Helpful Report

Posted 5 days ago

Many thanks for your review. If you didn't not receive all your seeds then let us know it must be an error. I am forwarding this to our head of customer service who will be in touch. Best Seedsman

Posted 4 days ago

“My first time experience with this company was horrible. Never received my first order. Order was marked as delivered. When I reach out for support, I received non, instead I was told to do all the work in finding my order. This is the first company ive ever purchased something from and was told I must contact the post office and file a report with them. What kind of business do you have here? I purchased from you and paid you for insurance so I could receive my stuff but never did. Did not even offer me a refund. Seems like I got scammed!!! Very disappointed especially with all the good reviews this site has. I'm beginning to wonder if the reviews are bots generated!!”

Helpful Report

Posted 6 days ago

Thanks for your review. We only as customers to file a claim report when USPS says they have delivered to the correct address and the customer says they havent received it. We get a few people trying it on and this helps the process of getting customers sorted and weeding out those trying it on. We understand its not ideal. I am going to escalate this review to our head of customer service who will be in touch to try to make it up to you. Best Seedsman

Posted 6 days ago

“I was disappointed in the response I got when I said my seed never arrived I was told it was delivered so I have to go through another site to try and find it which was way more complicated I won't be purchasing from seedsman again”

Helpful Report

Posted 1 week ago

Hi, If you're order was not delivered you need to put a claim in with USPS and then show our customer service agent the claim number. They will then resend your order. I will escalate this ticket to a customer service agent who will get this sorted with you. Best Seedsman

Posted 1 week ago

“I ordered seeds on March 25 and have not received them yet. The customer service phone line is not answered other than a recorded message. I have left messages that are not returned. Same thing with the electronic ticket system. Nothing. Here is the order number #SSUSA-00176783, ordered Mar 16. Please call me at 869 961 8224”

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Posted 1 week ago

Many thanks for your review. i have escalated it to our head of customer service who will be in touch shortly to let you know where your seeds are and when you will get them. Best Seedsman

Posted 1 week ago

“Order arrived incomplete, customer service sucks, no response to email, no body answering the phones, you get told to leave a message, then get disconnected! Finally got a response 15 days after 3 more emails to cs that missing items would be shipped out, now it’s 7 days later and still have not received any notification that my items have shipped!! Stay away! This place sucks!!!”

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Posted 1 week ago

Thanks for your review. We do have a customer service team. They are a little behind at the moment. I am escalating this review though and will get someone to get back to you on monday. Thanks Seedsman

Posted 1 week ago

“Tom, my order wasn’t shipped correctly. I ordered photo period seeds. You guys send me auto and it seems to be ok with you. Not one time has your company offered to make me happy about my order.”

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Posted 1 week ago

Thanks for the review. I am escalating this to our head of customer service who will get this sorted for you. We are really sorry for the issue. We are on the point of introducing bar code scanning which will help eliminate issues like this. Best Seedsman

Posted 1 week ago

“Three weeks after charging my CC over $100.00 you send me a survey asking how you're doing even though you haven't sent my seeds yet. Three weeks that I could have already had planted the seeds I already paid for. So as of now your service Sucks. Hopefully you'll do the right thing and send my damn seeds so I don't have to file charges for you stealing my money and stifling me.”

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Posted 2 weeks ago

I am escalating your review to our head of customer service to help find where your order is. We are very sorry it has not arrived, and will get this sorted. Best Seedsman

Posted 2 weeks ago

“I have never received this order... SSUSA-00178623”

Helpful Report

Posted 2 weeks ago

We are very sorry to hear you have not received your order and have escalated this review to our head of customer service. We will get this sorted. Best Seedsman

Posted 2 weeks ago

“Of the 9 seeds I planted none have come up”

Helpful Report

Posted 2 weeks ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 week ago

“My order was returned to sender and I still haven’t figured out why I have sent two emails and no one has gotten back to me except for the automated reply. They charged my bank account and they haven’t refunded me yet either.”

Helpful Report

Posted 2 weeks ago

Many thanks for this review. I am escalating it to our head of customer service who will get back to you shortly. He can help find out whats going on with your order. Best Seedsman

Posted 1 week ago

“Unfortunately this is the second time I have ordered product from this company and the second time all of the seeds did not grow. First time I ordered 6 and only 4 grew, they did send me a seed pack with 3 seeds but different type of flower. Second time only 2 out of 6 did not grow.”

Helpful Report

Posted 2 weeks ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 week ago

“Ordering was easy delivery was quick but seed success leaves alot to be desired. This is the 2nd time ordering first time seeds success was average this time total disaster the seeds are not coming up I have had 4 plants come up out of 24 not good odds with no guarantee offered I will not be ordering again.”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 2 weeks ago

“I’ve never received my order but am getting emails to leave feedback”

Helpful Report

Posted 2 weeks ago

Thanks so much for your review. I am escalating this to our head of customer service who will be in touch with you to help you locate your order. Regards Seedsman

Posted 1 week ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

SEEDSMAN Reviews