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SEEDSMAN Reviews

4.5 Rating 6,536 Reviews

86 %

of reviewers recommend SEEDSMAN

Company Reviews

Product Reviews

4.5

Based on 6,536 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

SEEDSMAN 5 star review on 7th May 2024

SEEDSMAN 5 star review on 7th May 2024

Timothy Dinsmore

SEEDSMAN 5 star review on 7th May 2024

Timothy Dinsmore

SEEDSMAN 5 star review on 6th May 2024

SEEDSMAN 5 star review on 6th May 2024

SEEDSMAN 5 star review on 6th May 2024

SEEDSMAN 5 star review on 6th May 2024

4798

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordering was easy delivery was quick but seed success leaves alot to be desired. This is the 2nd time ordering first time seeds success was average this time total disaster the seeds are not coming up I have had 4 plants come up out of 24 not good odds with no guarantee offered I will not be ordering again.”

Posted 4 weeks ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 3 weeks ago

“I’ve never received my order but am getting emails to leave feedback”

Posted 4 weeks ago

Thanks so much for your review. I am escalating this to our head of customer service who will be in touch with you to help you locate your order. Regards Seedsman

Posted 3 weeks ago

“The delivery was fine one pack of seeds that I bought at six in it, and not one came up”

Posted 4 weeks ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 3 weeks ago

“My order hasn't even shipped after weeks and have been waiting for a response from your team and no one has reached out yet. Terrible customer service!”

Posted 1 month ago

Thanks for your review. I am escalating it to our customer service manager who will be in touch. Best Seedsman

Posted 1 month ago

“i did´nt receive anything, so please check what went wrong Order #SSEU-00174791 maybe you used a wrong adress. my adress: löbleinstr.3 90409 Nürnberg / Germany my name: erich königsbauer”

Posted 1 month ago

“Never got anything”

Posted 1 month ago

Thanks for your review. I have forwarded it to our head of customer service who will be in touch to help you. Thanks Seedsman

Posted 1 month ago

“Everything was fine until I recieved a packet of one see instead of 5. It's been over a week since I emailed customer service (2x) with photo documentation and no reply”

Posted 1 month ago

Thanks for your review. I have escalated your message to our head of customer service who will get back to you shortly. Best regards Seedsman

Posted 1 month ago

“I am still waiting on them”

Posted 1 month ago

“Tried to edit my order within an hour of it being placed. Was ignored by the customer support email, phone number listed on website leads to a prerecorded voice-mail, had to contact the company through there Facebook messenger. Very dissatisfied with the non existent customer services.”

Posted 1 month ago

Many thanks for your review. Our customer service team are behind at the moment and we are really sorry for that. Its our busiest time of the year and we are on the point of bringing in new technology that should really help reduce the backlog and get on top of things. I will escalate this review and get someone to contact you. Best Regards Seedsman

Posted 1 month ago

“Do not get back to you when you have an issue. Customer service sucks!!!”

Posted 1 month ago

Many thanks for this review. We are really sorry our customer service team have had a big surge in messages along with many more orders. I am escalating your ticket to our head of customer service. He will get back to you shortly. Best Seedsman

Posted 1 month ago

“Have not recevided order yet.”

Posted 1 month ago

Thank you for your review. We have escalated it to our head of customer service who will get back to you shortly. Best Seedsman

Posted 1 month ago

“Never received the order even had insurance on it. No problem last year Seedsman won't answer emails what a bummer hate to give bad review but it is what it is I will try to let people know”

Posted 1 month ago

Many thanks for your review. I have escalated it to our head of customer service who will be in touch shortly Best Seedsman

Posted 1 month ago

“the items received were not what I ordered. I raised a ticket and got an automated reply indicating a response within 2 days. After a week I have heard nothing”

Posted 1 month ago

Hey, thanks for your review. We have escalated it to our head of customer service who will get back to you shortly. We will get this fixed and sorted with you as soon as we are able. Regards Seedsman

Posted 1 month ago

“Bought a five oak and didn’t get any of them to grow!”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Never recived”

Posted 1 month ago

Thanks very much for your review. I have escalated it to our head of customer service who will be in touch shortly. Regards Seedsman

Posted 1 month ago

“Still haven't got my delivery”

Posted 1 month ago

Thank you for your review. I have escalated it to our head of customer service who will get back to you. Best Seedsman

Posted 1 month ago

“Out of The seeds I ordered only 1 germinated and is growing. I've been growing for over 20 yrs. And Ive never had a problem with starting my seeds every year IDK maybe it was something I did I had 20 or so other seeds from different places and all those germinated except 6 so I don't know what the deal is. If I do decide to purchase more seeds from seedman I hope I get better seeds thanks for your time and patience”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“What good is having a great experience ordering when you can’t deliver them.”

Posted 1 month ago

Many thanks for your review. I have escalated this to our customer service manager who will be in touch shortly with you to make sure we locate your order and get it to you as soon as possible. Best Seedsman

Posted 1 month ago

“Horrible communication 😪”

Posted 1 month ago

“Usually pretty good all around. Last experience was disappointing. Charged my card 4x.”

Posted 1 month ago

Thanks for your review. We are really sorry for the issues with the last order. We believe we refunded you quickly. It was innocent glitch which we have put in processes to avoid happening again. Best Seedsman

Posted 1 month ago

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SEEDSMAN is rated 4.5 based on 6,536 reviews