Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.45

“My order was not right and there is no way by email or phone to get it fixed. I was charged $53.95 for an $18 seed and only received one seed. I tried email I got sent links that won’t open on your site. You need to improve your response to these things. You’ve lost my business. Also the phone number answers asks for order information name and number the promptly hangs up before I can give you this information.”

Helpful Report

Posted 1 month ago

Many thanks for your review. We have escalated it to our head of customer service who will be in touch shortly. Regards Seedsman

Posted 1 month ago

“Wish I was writing a good review. However when finally receiving my order I literally received nothing of which I ordered! I ordered blue dream autos and two other autos from Mephisto! I was shorted in my order and received photoperiods only! Seeing as my tent is only 30”x30”x60” I don’t think I will be able to grow the photoperiod seeds i was sent! I had heard only good things about Seedsman! But since the matter remains uncorrected I will not ne ordering again”

Helpful Report

Posted 1 month ago

Many thanks for your review. I have escalated it to our head of customer service who will be in touch shortly. Best Regards Seedsman

Posted 1 month ago

“Horrible experience”

Helpful Report

Posted 1 month ago

Thanks for your review. Sorry to hear you didn't have a good experience this time. We'd really like to hear more about why not so we can look to resolve any issues with you. Best Seedsman

Posted 1 month ago

“The website ordering process was very clunky. Ordered premium seed (Barney's). I'm an experienced grower. Two of three failed to launch. Will now deal with the tent with plants almost 3 weeks apart.”

Helpful Report

Posted 1 month ago

Many thanks for your review. We really appreciate it. We have made a lot of improvements to our site to prevent it from being glitchy. We did have one recent issue but this has been rectified now. If you feel the germination issue was not your fault then please get in touch with our customer service team. Best Seedsman

Posted 1 month ago

“rose beninger 10:48 AM (2 hours ago) to Seedsman Hello, can you supply me an order number, and a tracking number? I have not received my order yet. After the fiasco of charges, which were corrected I am still waiting for the order, billed to Venmo to arrive. Please advise. Thank you, Rose Beninger PS My order was put in at least two wee ks ago.”

Helpful Report

Posted 1 month ago

Thanks for your review. I have escalated it to our head of customer service who will get back to you shortly. Best Seedsman

Posted 1 month ago

“It’s been a few weeks and still haven’t received my order. No response from customer service yet.”

Helpful Report

Posted 1 month ago

Many thanks for your review. I have escalated it to our head of our customer service who will get back to you shortly. Best Seedsman

Posted 1 month ago

“said order could not be processed they charged me three times for one order then the buttons below won't let me rate the lowest click low and it goes to adverage”

Helpful Report

Posted 1 month ago

Many thanks for the review. We are aware of the issue you mention. We refunded your payments as soon as we realised the error and have put in place measures to ensure errors like that will never happen again. We understand your frustration but assure you we could not have done anything better to rectify. Best Seedsman

Posted 3 weeks ago

“I have not received my order. I have contacted customer services and had no reply”

Helpful Report

Posted 1 month ago

I have escalated your review to our customer service manager who will be in touch. Best Seedsman

Posted 1 month ago

“My order never got here and you’re asking for a review?”

Helpful Report

Posted 1 month ago

Thanks for this review. If you have not received your order then we will track it for you and ensure you do get it. I have escalated your review to our head of customer service who will be in touch shortly. Best Seedsman

Posted 1 month ago

“Still have not received order after 20 days. Tracking number provided does not track. Customer email support bounces back undelivered. Have I been ripped off?”

Helpful Report

Posted 1 month ago

Thanks for your review. I have escalated it to our head of customer service who will get back to you shortly. Regards Seedsman

Posted 1 month ago

“I wrote to you saying that the first seed did not sprout - still hasn't. I expected a replacement . - Peyote Gorilla I still have not heard from you - over a week since email”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. i will ask our customer service team to reach out to you.

Posted 1 month ago

“Place order and was over charged. Was charge for the all the freebies they added onto my order. Have been trying to contact customer support for 2 week with nothing. Tried email & just get robot email back with links that don't work. Tried calling to no one to talk and leace a message then hangs up before you can leave a message.”

Helpful Report

Posted 1 month ago

Thanks so much for your review. I just saw our customer service team talking about this on one of our channels and someone will get back to you very soon. Our sincere apologies for any confusion. Please expect a response today. Regards Seedsman

Posted 1 month ago

“1 of 6 of my seeds sprouted. I am an expert grower, so I know my method isn't the problem. I contacted Seedsman by email and they didn't respond.”

Helpful Report

Posted 1 month ago

Thanks for your review. I have passed it on to our head of customer service who will be in touch in the week. Thanks Seedsman

Posted 1 month ago

“May seeds are not spouting”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“I WOULD LIKE A FULL REFUND Its been 1 month & I STILL dDO NOT have my order! I would like a FULL REFUND IMMEDIATELY! THIS IS RIDICULOUS! RENEE & RICH HAMER If you don't have them, just refund my money. I am NOT HAPPY!!!I ordered my seeds on Feb. 25. AND still don't have them. My review is poor because I I have nothing to review. I have written twice before with no response. Overall experience so far , NOT GREAT!”

Helpful Report

Posted 1 month ago

Thanks for this review. I have escalated your message to our head of customer service who will be in touch very soon to make sure you are getting your order. Best Seedsman

Posted 1 month ago

“It didn't even start to grow! I used growlights also. But oh well I guess ya got me...”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“I hve only got 1 seed out of ten to grow”

Helpful Report

Posted 1 month ago

“Only lemon dizzle worked the other didn't show up do you sell live female plants”

Helpful Report

Posted 1 month ago

Hey - thanks for your review. Sorry to hear you had issues. We expect to be selling clones at the start of April. Best Seedsman

Posted 1 month ago

“i had a bad batch ,i guess . i ham 67 ha e bee growing for over 20yrs .i know what im doing .out of 10 seeds ,my order i got 2 plants ..very disapoiunted”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. i am going to escalate this to our head of customer service.

Posted 1 month ago

“Not germinated, very upset with quality”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. i will ask our customer service team to contact you to see if they can help.

Posted 1 month ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

SEEDSMAN Reviews