Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Tom the sugar haze seeds only one sprouted. Duped is what I feel and in the back of my head I expected to get ripped off on seeds. I am tired of store weeds and needed these good genetics with real highs. I waited one month at least before making the review and only one sprouted of ten. I will try the free seeds to see if they sprout. Please help”

Helpful Report

Posted 3 months ago

Hello Amanda, Thank you for reaching out to us and for leaving us a review. Our Customer Support Team has created a ticket for you on the germination issues experienced. Please be sure to check any spam/junk folders in the event this lands there. You can also email our Support Team directly at Support@seedsman.zendesk.com We look forward to assisting you and seeing if we can turn around this experience for you. Team Seedsman,

Posted 3 months ago

“only 2 out of the 5 seeds of the blue dream you sent me germinated and the free seed stayed a seedling and is trying to flower as a seedling!!!!”

Helpful Report

Posted 4 months ago

Hey, If you have had issues with our seeds please get in touch with our customer service team. They will be happy to help you. Best Seedsman

Posted 4 months ago

“placed two orders, got my second order but not the first”

Helpful Report

Posted 4 months ago

Please get in touch with our customer service on the website and they will look into your missing order as soon as they hear from you. Best Seedsman

Posted 4 months ago

“We have never received our package !!!Would live to give you a better review ...just can't right now !”

Helpful Report

Posted 4 months ago

Hello, Thank you for leaving us a review. It looks like your order tracking shows as delivered status by USPS. We have created a new Support Ticket for you to assist with submitting a lost mail claim with USPS. We can then proceed with a reshipment attempt for you. Kindly, Team Seedsman

Posted 3 months ago

“I'll start by saying that I grow many types of plants. All my seeds start the same way and I always have positive results. I thought the pricing was a lil high with your company. But I gave it a try. A package came with 4 seeds. Only 2 grew. The other 2 seeds are inactive. So that was an expensive 2 seed experience.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 3 months ago

“Half of the deals you get nothing, they just take your money. Some Seeds are years too old sold fresh and customer service don't answer if you want to return a package.”

Helpful Report

Posted 4 months ago

“I would not recommend this co. They don't answer messages it took a month to get my product and when I did get they gave me the wrong package I ordered . Terrible co.”

Helpful Report

Posted 4 months ago

Hello, Thank you for leaving us a review. I can see that our Support Team had replied to your ticket submitted on Jan 7th and we replied back on the 8th assisting you with the delayed USPS order. I can also see that this order was successfully delivered. Please don't hesitate to reach back out to our Support Team should you need any further assistance. Team Seedsman,

Posted 3 months ago

“Never received them”

Helpful Report

Posted 4 months ago

“I never received any order. Talk to text messages and 2 or 3 ? Into auto ?s then disconnection 5 times trying. Never has been settled or seeds in my possession. I paid extra for insurance what ever that details. 👎🏿”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a delivery insurance claim and reshipment. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“i bought seeds was susposed to ge a bonus 3 seeds never got them”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“Good service”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 4 months ago

“I never received the seeds I ordered and paid for...can you please replace, resend or something??”

Helpful Report

Posted 5 months ago

Hello, Thank you for leaving us a review! We have created a new Support Ticket for you to assist. Please be sure to check all spam/junk folders in the event your email may have landed there. You can also reach out to our Customer Support Team anytime by emailing support@seedsman.zendesk.com which will attach to your open ticket. Best regard, Team Seedsman

Posted 5 months ago

“0/6 seeds germinated”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

“Still haven't received my order and no response from my email, tracking says it was delivered 12/7 but it hasn't arrived in my mailbox”

Helpful Report

Posted 5 months ago

Hello, Thank you for leaving us a review. I can see that our Customer Support Team has responded to your open ticket with us. We look forward to assisting you with tracking down your recent order with us. Kindly,

Posted 5 months ago

“Not one seeds opened. This is the second order of seeds this has happened with.”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

“bad seeds never sprouted”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

“I placed an order on November 27, it is already December 18 and still haven't received it.”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you in locating your recent order and or submitting a delivery insurance claim with us. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

“Out of four clones I was sent only one took root and is thriving. The other three complete waste of my hard earned money.”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with any damaged clone claims within 24 hours of delivery as mentioned on our policy page here: https://support.seedsman.com/hc/en-us/articles/21785256902801-Clone-Sale-FAQs-USA-Only Best regard, Team Seedsman

Posted 5 months ago

“I have been waiting for the shipment for 32 days with no contact with the seedsman store”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you in locating your recent order and or submitting a delivery insurance claim with us. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

“Items missing in my order, I’ve tried to get the issue resolved; however, I was unsuccessful doing so. I’m still awaiting an update on my missing item. It took 5 days to ship items also. No a good look for first order 🤦🏽‍♂️!”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you in locating your recent order shipment and or submitting an insurance claim with us. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews