Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Items missing in my order, I’ve tried to get the issue resolved; however, I was unsuccessful doing so. I’m still awaiting an update on my missing item. It took 5 days to ship items also. No a good look for first order 🤦🏽‍♂️!”

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Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you in locating your recent order shipment and or submitting an insurance claim with us. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 5 months ago

“Worst seeds i have ever purchased. White widow regular by seedsman.”

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Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 6 months ago

“Placed ordero er 2 weeks ago, it still has not arrived .”

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Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with tracking your recent order. Best regard, Team Seedsman

Posted 6 months ago

“The seeds have not arrived.”

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Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with tracking down your recent order. Let's see if we can turn around this experience for you! Best regard, Team Seedsman

Posted 6 months ago

“You see on your computer exactly what I've ordered from your company. It was my first order from your company. All but 1 seed was a dead seed. Then you sent me 3 seeds for free of witch 1 seed was good. What kind of company steals money like this and gets away with it. Please do not send me a response on your quality control. I need replacements of my investment. I'm very upset over this. It could have $500 invested. But let's try to get back on good terms. You have my address my phone number is 313-654-5392 my name is Larry Olson. Please contact me asap.”

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Posted 6 months ago

Hello, Thanks for your review! It looks like our Customer Support team is awaiting your reply on your open ticket with us. We are happy to assist you with any germination issues you may have experienced and see if we can turn around this experience for you. Best regard, Team Seedsman

Posted 6 months ago

“I will not be buying from you guys again, (ultimate auto) 1 seed died quickly & the other two are still at about 5” tall”

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Posted 7 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 7 months ago

“I had no problem with any of that, but none of my seeds were good i’ve ordered two times in the past and I had no problem.”

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Posted 7 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 7 months ago

“Sorry seedsman.com but I live I the same block that have the same address as me 9802 sage lake ln and this is not the the first time but from different orders from different site so its not new to me so yeah that's what's going on now so I well see what is going on so tell me that and I have to order them again I will just too see what is happening so thank you”

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Posted 7 months ago

Hello, Thank you so much for leaving us a review! Please email our Customer Support team if you have not already at support@seedsman.zendesk.com and we will be happy to assist you with your germination issue. Best regards, Seedsman.

Posted 7 months ago

“none mof the seeds i bought from you guys popoed up im mad as hell but its all cool yall sending people white seeds im from jamaica i kno weed seeds should be black and yall selling white seeds taking people money but its ok lesson learnt”

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Posted 7 months ago

Hello, Thanks for leaving us a review! If you have not already, please email our Customer Support Team at support@seedsman.zendesk.com and we will be happy to assist you with germination policy coverage. Kindly,

Posted 7 months ago

“Was due a free order and I never received it but it was my free one so all it did was cost them money cause I buy alot of seeds”

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Posted 7 months ago

Thank you for your review! Please feel free to reach out to our customer service team at support@seedsman.zendesk.com for assistance. We will be happy to investigate this for you. Best regards,  The Seedsman Team

Posted 7 months ago

“I still haven't received my order yet almost three weeks something is up with ups on my end maybe. Idk .but still no seeds so that sucks”

Helpful Report

Posted 7 months ago

Hello, Thanks for leaving us with a review. I have pulled your UPS tracking details and this shipment shows an expected delivery by UPS to you by Monday, November 4th. Please don't hesitate to reach out to our Support team by emailing support@seedsman.zendesk.com We will be happy to assist! Best regard, Team Seedsman

Posted 7 months ago

“Didn't receive the package. Requested a refund and haven't received it. Why state you won't deliver to post office boxes when that is how I received the first one. Customer service agent doesn't know how the u.s. post office works 9”

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Posted 7 months ago

Hello, Thanks for leaving us a review. It looks like your order was returned back to us by USPS due to an insufficient address being provided. This order has a refund request submitted for you to our Finance teams to process. Best Regard, Team Seedsman

Posted 7 months ago

“None of the seeds germinated”

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Posted 7 months ago

Hello, Thank you for leaving us a review! If you have not already, please reach out to our Customer Support Team by emailing support@seedsman.zendesk.com and we will be more than happy to assist you with any issues. Best regard, Team Seedsman

Posted 7 months ago

“out of 18 seeds only 7 germinated of Peyote brand, customer service gives run around when I try to contact. Given information three times with no response.”

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Posted 8 months ago

Hello, Thank you for leaving us a review. Please note that our germination policy coverage requires images be provided to our teams. This information is then fed back to the breeders and farms we work with. You can find our full policy here: https://support.seedsman.com/hc/en-us/articles/360017705717-60-Day-Germination-Policy

Posted 8 months ago

“One of my clones was delivered in bad shape compared to the other three and I gave it a week in hopes it would recover to which it did not. I sent an email and got a response. “I’m sorry but you have to report it within 24 hours of receiving it” I’m sorry but I’m an optimist and was willing to give this sick plant a chance. It’s not the money but principle and most definitely not my fault but it is my problem.”

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Posted 8 months ago

Hello, Thank you for leaving us a review! You can find our policy and Clone FAQs here: https://support.seedsman.com/hc/en-us/articles/21785256902801-Clone-Sale-FAQs-USA-Only We do require any damaged clone claims to be submitted to our team no less than 24 hours after delivery. Sadly, past this timeline, our Clone provider is no longer able to assist with replacement.

Posted 8 months ago

“I spent $50+on three seeds and two were duds and the third is trying to live, so I don't really have any thing good to say about your products. Terry Hunt”

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Posted 8 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Best regard, Seedsman

Posted 8 months ago

“Only one seed of 4 germinated, and it was a very weak sprout that didn't survive. Very disappointing for the amount of money spent on so few seeds.”

Helpful Report

Posted 8 months ago

Thank you for your review! We take great care in ensuring the quality of our seeds by testing every batch. Only seeds with a germination rate of 95% or higher are made available for sale, and we hold our suppliers to the same high standards. While we're confident in the quality of our products, we understand that growing conditions can vary, and we’re here to help should any issues arise.   Please feel free to reach out to our customer service team at support@seedsman.zendesk.com for assistance. You can also visit our blog for expert tips on germination. Best regards,  The Seedsman Team

Posted 8 months ago

“Easy to place site works well but out of three orders I only got one.”

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Posted 8 months ago

Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. We will be happy to assist you with your missing mail search. Best Seedsman.

Posted 8 months ago

“One out of 3 seeds germinated i used the pappertowl method and sent in a help tickit thing, it's been a week and I have not herd a reply”

Helpful Report

Posted 8 months ago

Hello, Our records show no support tickets from your email address. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman.

Posted 8 months ago

“Guaranteed 90% germanation, That's a lie... Try 100% failure and customer service SUCKS. Be prepared to have photos from the time you order. Wait dosn't matter this company (waste of comercial space) just wants your money.”

Helpful Report

Posted 8 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman.

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews