SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,970 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

SEEDSMAN 5 star review on 19th September 2025

6470

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Order a week ago and still not arrived and no information about all items on order”

Helpful Report

Posted 5 months ago

“My seeds didn't germinate, I opened a support ticket and they sent me a link to upload pictures and provide additional information. The link was broken "Page not found" there is no way to talk to someone. The support chat but also sucks and only allows one picture to be uploaded when I have five pictures. I will never buy from seedsman again. This is the worst customer experience EVER!”

Helpful Report

Posted 5 months ago

If you reply to the ticket that sent you the link someone will reply to you. We have an extremely active customer service team who will help you. Please be a little patient they are busy but still should be back to you within 24 hours. Best regards Seedsman

Posted 5 months ago

“Rcvd 3/5/25 seeds dated 2/23 2weeks/2days and still not germinated. VERY DISAPPOINTED!! Send viable seeds or a refund. I have been very successful growing for years not a novice.”

Helpful Report

Posted 6 months ago

Many thank for your review. We do test seeds from all the bacthes that we sell, and are very confident with the viability of our products. If you have had any issues please speak with our customer service team who will require some details but will be happy to help. Best Seedsman

Posted 6 months ago

“7 seeds out of 26 is not worth 140 dollars.. i suggest growers choice seeds instead.. so grateful i didnt buy 1000...”

SEEDSMAN 1 star review on 21st March 2025

Helpful Report

Posted 6 months ago

“Package was not delivered. Now I have to go file a claim with the USPS, and wait for them to reply and I may hopefully be refunded but there are no Guaranties. It is time to plant and now have to wait another three weeks or order and take the chance the next package will arrive.”

Helpful Report

Posted 6 months ago

“Your website kept failing.itried to reach customer service but barbera had her own ideas .I spent 45 minutes trying to get to live agent but she kept going back to oops I didn't get last msg .I was nervous as my last order never grew so I went back to a strain I've grown many times over the years .I was able to finish my order and they did arrive in decent time but once again 2 out of 3 never sprouted so I will never order again .nobody ever contacted me by email or after I left voice msg .”

Helpful Report

Posted 6 months ago

“Customer service was useless. They didn’t have basic knowledge on their own product they are sending out.”

Helpful Report

Posted 6 months ago

“I thought I had purchased some premium genetics from Seedsman at good prices, only to discover they sold and sent me duds. When I complained about the 100% failure rate of their genetics, I was told it was my fault, even though all my other genetics germinated in the same conditions. This was my first and last purchase from Seedsman. 0 / 10”

Helpful Report

Posted 6 months ago

“0% germination out 5 seeds....”

Helpful Report

Posted 6 months ago

Hey, If you have issues with our seeds please get in touch with our customer service team. Best Seedsman

Posted 6 months ago

“I purchased 5 seeds of 00Skunk for $ 43.22 and only 3 of them sprouted, a 40% failure rate. I’m very disappointed to say the least Ray Dezso”

Helpful Report

Posted 6 months ago

Hey, If you have problems germinating our seeds please reach out to our customer service team. They will be happy to look into the matter for you. Best Seedsman

Posted 6 months ago

“Very poor experience only half the seeds I bought germinated and the free seeds didn’t terminate at all would not recommend this site”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review! If you have not already, please reach out to our Customer Support Team by emailing Support@seedsman.zendesk.com and we will be happy to assist you with a germination claim. Best regard, Team Seedsman

Posted 6 months ago

“I haven’t received my order yet Where is my order”

Helpful Report

Posted 6 months ago

Hello, It looks like USPS services returned your order to us because the address details provided for delivery were marked as Vacant Property by USPS delivery workers. Our team has created a new Support Ticket for you via email to assist you with confirming a reshipment attempt. We look forward to assisting you with this. Kindly, Team Seedsman

Posted 6 months ago

“Hi, I just received the package but there’s only one bag of 6 seeds. I ordered a quantity of 2 which equals to 12 seeds. Please assist. Order #SSUSA-00288742 That was the email I sent on 2/28 but still haven’t got a respond.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for leaving us a review. Our Customer Support Team has created a new ticket for you. Please be sure to check any spam/junk folders in the event it wound up there. Team Seedsman

Posted 6 months ago

“Did NOT Receive order yet!!!. Where is it?”

Helpful Report

Posted 6 months ago

Hello, Thank you for leaving us a review. Our Logistics Team has emailed you a support ticket as it appears USPS sent your package back to us due to the address provided being marked Vacant by USPS delivery workers. We look forward to assisting you with this. Kindly, Team Seedsman

Posted 6 months ago

“Never received my order. Looks like it is still waiting in the warehouse and needs to be brought to the post office. I called and left them a message about it. Have yet to hear back”

Helpful Report

Posted 6 months ago

Hello, Thank you for leaving us a review. Our team has created a new Support ticket for you. We look forward to turning this around for you and look forward to your reply! Kindly,

Posted 6 months ago

“I never received my last order”

Helpful Report

Posted 6 months ago

This is not normal. Please get in touch with our customer service team and they will be very happy to help locate it or resend it. Best Seedsman

Posted 6 months ago

“advertised free items were never sent with my $220.00 order. customer service sent me a text stating that it was my problem not seedsmans. please don't waste your money on this company.”

Helpful Report

Posted 6 months ago

Hello, Thank you for leaving us a review! I can see that our Customer Support Team is currently working with you to resolve this ASAP. They have responded to your open ticket and are just awaiting your reply! We look forward to assisting you and turning around this experience. Kindly,

Posted 6 months ago

“Not even a single one of the seeds sprouted, and also didnt start to grow. This is a bad experience and I would never recommend your company to anyone.”

Helpful Report

Posted 6 months ago

“I wish they would have used a different name on my credit card statement like they said they would. They said it would be SMGardening but it was seedsman. There was also no tracking on my package. I did contact them but received a nonsensical response. Packaging, ease of ordering and delivery time was great! I just wish they would have respected my privacy like they claimed to do.”

Helpful Report

Posted 6 months ago

Thank you so much for your review. When were you told that the card descriptor was SM Gardening. That hasn't been used for a year and a half. We will review this though. Regards Seedsman

Posted 6 months ago

“Tom the sugar haze seeds only one sprouted. Duped is what I feel and in the back of my head I expected to get ripped off on seeds. I am tired of store weeds and needed these good genetics with real highs. I waited one month at least before making the review and only one sprouted of ten. I will try the free seeds to see if they sprout. Please help”

Helpful Report

Posted 7 months ago

Hello Amanda, Thank you for reaching out to us and for leaving us a review. Our Customer Support Team has created a ticket for you on the germination issues experienced. Please be sure to check any spam/junk folders in the event this lands there. You can also email our Support Team directly at Support@seedsman.zendesk.com We look forward to assisting you and seeing if we can turn around this experience for you. Team Seedsman,

Posted 7 months ago

SEEDSMAN is rated 4.5 based on 13,970 reviews