Login
Start Free Trial Are you a business? Click Here

SEEDSMAN Reviews

4.5 Rating 16,920 Reviews
89 %
of reviewers recommend SEEDSMAN
4.5
Based on 16,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
I ordered 3 seeds only 1 arrived, have sent to emails and photos but no reply, won't bother again with this company, bad customer service and no way to contact them in person.
Helpful Report
Posted 2 months ago
Many thanks for your review. We do reply to all customer service enquiries. If you do not hear back please escalate your concern/issue to tom@seedsman.com. We will get back to you. Best Seedsman
Posted 2 months ago
All seeds did not germanate. They just blew me off. Am done with them.
Helpful Report
Posted 2 months ago
Hi Frank. I’m sorry to hear your seeds didn’t germinate and that you felt ignored. We’d like to help right away. Please share your order number, batch/lot details if available, and photos of the seeds you tried to germinate - tom@seedsman.com. We’ll review what happened and discuss a replacement or suitable solution. Kind regards, Team SEEDSMAN Liebe Grüße, Team SEEDSMAN
Posted 2 months ago
Ethos seeds germinated but never grew more then that. Cracked the seeds but root never grew in Rockwool cube or in paper towel to fully sprout all 10 even the Freebies too. Disappointing , Wouldn't Recommend.. Me , grower since 1969 , plenty experience. Never had this happen on previous orders. Now , can't reply or submit to customer service information they requested..it's better for me too take the loss. Not Recommended save your money.
Helpful Report
Posted 3 months ago
Hi, I’m sorry to hear about the germination issues you experienced with SEEDSMAN seeds. We’d like to help right away. Please share: - your order number - batch/lot details if available - photos of the seeds and the germination attempt We’ll review what happened and discuss a replacement or a suitable solution. Kind regards, Team SEEDSMAN Liebe Grüße, Team SEEDSMAN
Posted 2 months ago
Very disappointed with the customer service I have received after my last order. 5 out of 5 failed of Gorilla gas f1 fast by Seedsman. Cherry punch by Seedsman germinated 10 out of 10. I have recently tried to germinate Lilac cookies by Seedsman and they don't seem like they are going to germinate. You always made it right before. Feel like you have turned your back to your customer
Helpful Report
Posted 3 months ago
Hi Donald. I’m sorry to hear about the germination issues and your experience with our service. We’d like to help right away. Please share your order number, batch/lot details if available, and photos of the seeds you tried to germinate. We’ll review what happened and discuss replacement or a suitable solution. Any problems with customer service team and say Tom sent you. Kind regards, Team SEEDSMAN
Posted 3 months ago
Never received package what can I do, please advise, thank you.
Helpful Report
Posted 3 months ago
Hi there. I’m sorry to hear your package didn’t arrive. We’d like to help. Please provide your order number and any shipping details (tracking number, recipient name, address) to our customer service team through our website. Kind regards, Team SEEDSMAN
Posted 3 months ago
There was meant to be a 30% discount that didn't get applied. I was meant to get 3 seeds of northern lights for free. I previously spent less and received 3 free seeds. Never buying from you guys again
Helpful Report
Posted 3 months ago
Many thanks for the review. If you've had issues please do reach out to our customer service team. They will do their best to correct any issues with you. Best Seedsman
Posted 3 months ago
Found everything ok, had issues on the checkout (some freebies got removed), had germination problems, at least customer service got back to me fast to inform me that the germination guarantee was for multiple seed packs not for single seed packs so the best they could do is 10% off next order...
Helpful Report
Posted 3 months ago
Thanks for the review, Andrew. I’m sorry to hear you had issues at checkout and with germination, and that the resolution offered wasn’t quite as you wished. We do have to have certain protocols in place - and try to make these as clear as possible. Kind regards, Team SEEDSMAN
Posted 3 months ago
Only one out of my five seeds grow I've tried like everything to get you to replace them and you won't do anything for me I will never buy off your company again and I will bad mouth you up and down the pipe to my 25 friends that growing by from you you should have just sent me four replacement seats at one of them that tough
Helpful Report
Posted 3 months ago
Thanks for the review, Steve. I’m sorry to hear that only one out of five seeds grew and that you’ve had trouble with replacements. Our customer service team are here to help but needs certain protocols to be followed. You can also review our germination guide here: www.community.seedsman.com Kind regards, Team SEEDSMAN
Posted 3 months ago
When everything goes smoothly Seedsman is great, i have used them multiple times never an issue but when they dont go smoothly the customer service will take care of you but it isnt the fastest or smoothest process... Create a ticket wait to hear back then back and forth with emails. Dont expect a quick fix to any issues, its a process. In my case over a week with my card charged and no order created (tech glitch) everything was taken care of in the end. I got a good deal and got what i paid for and it shipped right out the door once it went through all the channels. But i wasnt fun at all
Helpful Report
Posted 3 months ago
Thanks for the review. I’m sorry to hear that the process wasn’t smooth for you and that there were delays with your card and order. If you’d like, we can look into the ticket and speed up the resolution. Please share your order number and any relevant details so our team can assist promptly. You can also review our troubleshooting tips here: www.community.seedsman.com Kind regards, Team SEEDSMAN
Posted 3 months ago
Order was not delivered properly originally due to packaging and label having issues. It’s been a few weeks now and not a single seed out of 50 total has popped. This has been pathetic and waste of money for all duds
Helpful Report
Posted 3 months ago
Thanks for the review, Bradley. I’m sorry to hear that your seeds didn’t germinate and that there were packaging and label issues. If you’d like, we can arrange a replacement or provide germination tips to help for future orders. Please share your order number and the specific seed names that didn’t germinate, so our team can assist promptly. You can also check our germination guide and tips from other growers here: www.community.seedsman.com Kind regards, Team SEEDSMAN
Posted 3 months ago
2 seeds did not survive,waiting on thr 3rd
Helpful Report
Posted 3 months ago
Thanks for the review, Rita. I’m sorry to hear that 2 seeds didn’t survive and you’re waiting on the 3rd. If you’d like, we can arrange a replacement or provide germination tips to help for future orders. Please share your order number and the specific seed names that didn’t germinate, so our team can assist promptly. You can also check our germination guide and tips from other growers here: www.community.seedsman.com Kind regards, Team SEEDSMAN
Posted 3 months ago
Many of my seeds I order did not pop I ordered 34 seed only had 18 that survived.. funny thing is I seeded out some of my crop last year and the seeds I got everyone but one popped weird…
Helpful Report
Posted 3 months ago
Thanks for taking the time to share your experience. I’m sorry to hear not all of your seeds germinated. Please contact our customer service team with your order number and details of the non-germinating seeds so we can investigate and assist promptly. We can also share care and germination tips to help with future orders, and we may provide a replacement or guidance as appropriate. Kind regards, Team SEEDSMAN
Posted 3 months ago
Shopping and delivery were ok. But out of the 9 seeds I bought only 4 germinated. Kinda dissapointed on that seeing that the seeds are quite expensive for 1 seed
Helpful Report
Posted 3 months ago
Thanks for taking the time to share your experience. I’m sorry to hear that not all seeds germinated. Please reach out to our customer service team with your order number and details of the non-germinating seeds. We can assist further, share care tips, and our germination guide to help with future orders. You can also visit our community for tips, updates, and free seed giveaways: www.community.seedsman.com Kind regards, Team SEEDSMAN
Posted 3 months ago
Within a day all the clones died wtf
Helpful Report
Posted 3 months ago
Thanks for taking the time to share your experience. I’m sorry to hear that you had issues with your clones. Please contact our customer service team with your order number and details of the issue so we can investigate and assist you promptly. We can also provide care tips to help prevent this in future orders. Kind regards, Team SEEDSMAN
Posted 3 months ago
Not one of my (5) seeds popped. Used the same method (paper towel method) I've been using the last 5 years. This was the first time seeds from you didn't pop. Not happy.
Helpful Report
Posted 3 months ago
Thanks for taking the time to share your experience. I’m sorry to hear none of your seeds germinated. Please contact our customer service team with your order number and details of the non-germinating seeds so we can investigate and assist promptly. We can also share care and germination tips to help with future orders. Kind regards, Team SEEDSMAN
Posted 3 months ago
Seeds arrived late and as of today I planted 2 seeds and neither one has sprouted !
Helpful Report
Posted 3 months ago
Thanks for your review, William. Sorry to hear your seeds arrived late and that none germinated yet. Please contact our customer service with your order number so we can investigate and assist you promptly. We can also share germination tips if you’d like. Kind regards, Team SEEDSMAN
Posted 3 months ago
Only one of my 9 seeds has popped after germination.
Helpful Report
Posted 4 months ago
One seed was no good from the beginning. Never should of been picked. It was 1/4 size of a normal seed. Only 2 from remaining 4 germinated. So I'm left with just 2 out of 5 seeds. Not happy at all. I will be online or calling to explain my situation.
Helpful Report
Posted 4 months ago
Many thanks for your review. Sorry to hear that youve been having issues with our seeds. Please get in touch with our customer service team who will be very happy to help you. Best Regards Seedsman Team
Posted 4 months ago
I am very disappointed with my experience. I placed my order on April 6, and as of April 22, I have been waiting for more than 16 days for my delivery. The website states that delivery to Europe takes 3–10 days, but my order has already exceeded that timeframe by a large margin. What makes it even more frustrating is that there is no clear information on your website about what is happening with my package. The shipment was sent via Correos from Spain, but there is almost no useful tracking information available on their website either. I expected a much better level of service. Unfortunately, this long delay, lack of transparency, and poor communication have left me very disappointed, and I would not recommend ordering unless the delivery process is significantly improved.
Helpful Report
Posted 4 months ago
Many thanks for your review. Sorry to hear you've had issues with your order. Please get in touch with our customer service team who will be really happy to help you. You can also get excellent information from other customers on our community platform (www.community.seedsman.com). Best Regards Seedsman Team
Posted 4 months ago
Ordered the feminized dwarf and "not one seed" came up! I was going to order more than three and I'm so glad I did not! Waste of money and time!
Helpful Report
Posted 4 months ago
Many thanks for your review. If you've had problems with any product that you don't believe were your own fault then please reach out to our customer service team, who will be happy to help. Best Regards Seedsman
Posted 4 months ago
SEEDSMAN is rated 4.5 based on 16,920 reviews