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SEEDSMAN Reviews

4.5 Rating 6,272 Reviews

86 %

of reviewers recommend SEEDSMAN

Company Reviews

Product Reviews

4.5

Based on 6,272 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

SEEDSMAN 5 star review on 27th April 2024

SEEDSMAN 5 star review on 25th April 2024

LeAnn Hedstrom Grant

SEEDSMAN 5 star review on 25th April 2024

SEEDSMAN 5 star review on 25th April 2024

SEEDSMAN 5 star review on 24th April 2024

Jackie Campbell

SEEDSMAN 5 star review on 24th April 2024

Jackie Campbell

SEEDSMAN 5 star review on 24th April 2024

4758

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered 3 Gary Payton seeds and only got 2 and neither of them germinated”

Posted 3 weeks ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 week ago

“Hi there, The three Biscotti Feminized Seeds that I ordered were underdeveloped and were quite little. Two of the seeds that I grew were deformed when they sprouted and later showed stunted growth. Out of all the seeds I'm nurturing, only one is still alive, and even that one is stunted. I would like to ask for a refund or for fresh seeds.”

Posted 3 weeks ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 3 weeks ago

“I have purchased products from you three times and have had great success with the seeds I have ordered from you. I have recommended you to several friends who also order your products. I have been very pleased with you guys untill my last purchase ORDER #SSUSA00172926 was missing a pack of seeds. I sent emails to your customer service and support with no response more than a week ago. SHIPMENT WAS MISSING A FIVE PACK OF ROYAL QUEEN HULKBERRY FEMINIZED SEEDS.”

Posted 4 weeks ago

Many thanks for your review - i am escalating it to our head of customer service and we will get you sorted. Apologies for the issue. Best Seedsman

Posted 4 weeks ago

“I tried to order and the site said the renasaction was not acceptted. To my surprise the next week I get an email saying my order was on it's way. Not good customer sevice, since I thought myorder filed I went locate and made a purchase. Now I have seeds coming out my ears.”

Posted 1 month ago

We are really sorry for this issue - it was an unforeseen error that we dealt with quickly - and we have now sorted and put in place steps to ensure it will not happen again. Our sincere apologies for the issue. Regards Seedsman

Posted 1 month ago

“Shippment arived fast, seeds looked good, and sprouts was the scrawniest I have ever seen.”

Posted 1 month ago

Thanks so much for your review. We really appreciate it. Please keep us updated on the progress. We do often find that mighty plants can grow out of scrawniness. Best Seedsman

Posted 1 month ago

“Got 13 seeds and only 6 plants sprouted, I think I got old seeds”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Good morning Seeds arrived in a timely manner. Nice shipping. I Germinated (4) of the seeds I purchased. Only (1) Sprouted in about 48 Hrs. (the other 3 still no signs of growth 2 weeks now)I planted the sprouted seed in a small pot with Fox Farm Soil and moistened. It sprouted in (2) days. However it was a bit yellowish. It Died that night. I will be germinating My last Green Crack Seed this weekend. hoping for better results. Thank you -Andy Bylicki”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Non of the seeds sprouted after 3 weeks.”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“It’s been 15 days and I still do not have the seeds I ordered. Just wondering where they are”

Posted 1 month ago

Thanks for your review. I have escalated it to our head of customer service who can help you track down your order and ensure its received promptly. Best Regards Seedsman

Posted 1 month ago

“"one of the items on my order was substituted for something else. i had 2 barneys farm items on my order. the barneys farm zkittlez were replaced with seedsman zkittlez"”

Posted 1 month ago

“I ORDERED 10 SEEDS AND ONLY ONE GERMINATED….NOT GOOD!”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Only 2 out of 5 germinated. :( I can’t even believe how bad these numbers are especially considering out the 12 previous seeds purchased (different grower&type), 11 germinated. Needless to say 2 out of 5 is a complete let down and I will think before buying from here again..”

Posted 1 month ago

“I had two seeds that didn't sprout. However, the rest of them did sprout”

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 1 month ago

“Order didn't ship until I inquired about the delay. After emailing customer service, I was under the impression I would receive some form of compensation for the delay. When my order finally arrived nothing extra was included. I do regular business with other seed banks and have never experienced these issues.”

Posted 1 month ago

Thanks for your review. Our apologies again for the issue. I will see what we can do to make this better for you. Best Seedsman

Posted 1 month ago

“Have not received our order, #SSUSA-00163852, the tracking information said it was sent back to sender, insufficient address. Somehow the house number was on one line and the street on a second line, and for some reason the Post Office couldn't figure it out. We do not know what to do now. I have sent emails and left phone messages, but no response.”

Posted 1 month ago

Thanks for your review. I am escalating this to our head of customer service who will get back to you shortly. We will get this sorted for you? Best Seedsman

Posted 1 month ago

“i ordered just a couple single packs to check out the company and quality of seed.....now the first order had no issues i proceeded to order a larger order for the second order and something happened and i know it probably wasnt the companys fault but an error has acoured where i was charged the amount for the order but the website didnt put my order in i have emailed the company without it being resolved i have the proof i was charged and what my order was but cant seem to get any answer back....not impressed with customer service”

Posted 1 month ago

Thanks So much for your review. We are really sorry for the technical issue you encountered on our website and have emailed you directly about it. Best Regards Seedsman

Posted 1 month ago

“Although i feel like they ask for too much of your personal information my seeds came in a timely manner. I will say i am having trouble with the humboldt dream i orderd 3 seeds so far are duds. Everything else i ordered is fine. Id rather not have to set up an account with your company especially considering how hard it is to log on to that account. Your website is glitchy and un reliable. Ive been trying to log in for an hour but your site seems to have crashed.”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. can you let us know what information you would prefer not to give us?

Posted 1 month ago

“first i had to contact them because my order was just sitting in processing for 4 days after i payed. I then noticed they added a Free Item to my order but charged me $2.00 for it. The Customor Service tech. Did not even appologise for the hold up or the money.. Just sent a plain email saying the order has now been moved down the line.”

Posted 2 months ago

Thanks so much for your review. We are sorry to hear about the problems you had. We can assure you they are not normal. We will ask our customer service team to give you some loyalty points as a commercial offering to you. They can be used as a discount on your next order. Best Regards Seedsman

Posted 2 months ago

“Only one of my Blue Dream seeds of the 3 sprouted and 6 of the skunk #1 out of 10! Small seeds! I was afraid to give them a squeeze as I was afraid they would crush. Pretty unhappy!”

Posted 2 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. I have asked our customer service team to reach out to you to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 2 months ago

“Shipping was all messed up and I can't believe I got no freebies with my order”

Posted 2 months ago

Many thanks for your review. We have changed around our promotional offerings - we still offer a lot of free seeds but you need to follow the promotions. We are also now giving a lot of free merchandise. I have asked our customer service team to reach out to you re the messed up shipping and to see if they can find a way to make it up to you. Best Seedsman

Posted 2 months ago

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SEEDSMAN is rated 4.5 based on 6,272 reviews