Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.45

“Out of all the auto seeds I bought only 2 germinated and one was Chinese cabbage i have pics of them . I was very disappointed that I was deceived.”

Helpful Report

Posted 9 months ago

Hello Suzanne, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Please note we do not carry any vegetable seeds at all at our company. Kindly,

Posted 8 months ago

“My order tool over a wk to arrive and no one e returned my emails, nor did I receive a phone reply, I had heard good things about seedsman, I was also supposed to get a Fast bud pk for free and never received it! Not a great experience a excited new grower, think I will try another seed company for my next grow!”

Helpful Report

Posted 9 months ago

Hello Glenn, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 8 months ago

“Slow response to customer service, You pay for a 24 hour service that ends up arriving in 8 days, Oh and the seeds I got a grand total of 0 Germinated.”

Helpful Report

Posted 9 months ago

Hello, Thank you for reaching out to us! Are you able to email your ticket details to support@seedsman.zendesk.com? We will be happy to look into this for you and see what can be done to resolve this for you. Kindly,

Posted 9 months ago

“Still awaiting delivery do you have a estimated date these should arrive by?”

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Posted 9 months ago

Thank you for bringing this to my attention Paul. We have sent you a private message and will take a closer look at your order for you. Thanks for reaching out. Regards, Seedsman Team.

Posted 9 months ago

“Website easy, had seedsman rewards/bonuses added to cart that didn’t ship and half of my seeds didn’t germinate with two different methods. What did is healthy though”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to let us know about your experience with us, Danny. We really appreciate your feedback and we apologize for any issues you had with our website being hard to navigate, our rewards/bonuses not shipping, and half of your seeds not germinating with two different methods. We want to make sure our customers are happy and healthy, so can you please reach out to our customer Support team at Support@seedsman.com with your order number details? We will be happy to take a closer look and see what can be done to resolve this difficulty for you. Kindly,

Posted 10 months ago

“Received seeds all Went well , not happy with seeds thou , not had problems before with germinating , had a few seeds off you , 1 seed is growing now , but not that big? Other seeds I’ve been trying to germinate and not having much success with them , not sure what’s wrong with these seeds?? But not happy , so I’ve ordered some new seeds off Royal queens today, as don’t want to be wasting money on seeds that aren’t germinating for me , don’t like doing reviews that are negative, as not had problems before with your seeds , so going to try else where”

Helpful Report

Posted 10 months ago

Thank you so much for your feedback regarding the seeds you received. We are so sorry to hear that you had some issues with germination and appreciate you bringing this to our attention so that we can investigate further. We are extremely disappointed that a few of our seeds did not germinate satisfactorily and apologize for the experience this has caused you. Please don't hesitate to fill in a germination form on our website and we would be happy to get these replaced for you. If you run into any troubles with this, reach out to us at support@seedsman.com and we would be happy to help you out. Once again, thank you for taking the time to provide your feedback and we hope we can get this resolved for you asap!

Posted 10 months ago

“First the damaged/lost shipment, got some free goodies than,.. But than some seeds didnt germinate, not the free ones,.. some of the frebies were sprouting inside of the package, dont have patient to go all over with,..”

Helpful Report

Posted 10 months ago

Thanks for bringing this to our attention, Matevz. We have sent you a private message and would love to make this right for you. We look forward to hearing back from you. Many thanks, Seedsman Team.

Posted 10 months ago

“Took 3 attempts to finally get an order to go through. The "free" rolling papers are charged to you for $1.25. I didn't want them, and I can't use free papers for $1.25. Had 3 out of 5 not germinate. Then the emails began. They must not read the messages because I was asked twice for info that was attached. All-in-all, less than an acceptable effort from Seedsman. I quit trying to get help once I spotted the dreaded Asterisk * in their policy. "We'll sell and ship you seeds, but if germination and growing is prohibited where you live, thanks for the money, but you are persona no grata. I had great luck from Royal Queen.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave a review. We're sorry that you had to make multiple attempts for your order to go through and that the rolling papers you didn't want came with a charge. We understand how frustrating it can be when you don't get the results you wanted, with the germination rate being an unfortunate example. We also apologize for the difficulty you experienced trying to get help and understand that you were not able to get the assistance you needed. We have sent you a private message and hope we can get this made right for you asap. We look forward to hearing back from you. Regards, Seedsman Team

Posted 10 months ago

“Ordered was lost in the mail for 10 days. Said it had been delivered but it hadn't been. Post office said I had to wait 30 days before filing a complaint. Ten days later it shows up. Seedsman didn't really respond. I sent text and they answered but it was like talking to a machine...never act like they read my text. The seeds never germinated. I didnt waste my time trying to correspond.......just chalking it up as a loss.”

Helpful Report

Posted 10 months ago

Thank you so much for your feedback, Harold. We really appreciate you taking the time to let us know about your experience. We are sorry to hear that your package was lost in the mail and that our response was not satisfactory. In regards to the seeds, please feel free to submit a germination form on our website and we would be happy to get these replaced for you. If 60 days have passed since the order, then please don't hesitate to reach out at support@seedsman.com and we would be happy to help you get this resolved. We hope to hear from you soon. Regards, Seedsman Team

Posted 10 months ago

“I'm very disappointed in the quality of your seeds. Out of 8 seeds I started, 3 are growing. 1 plant is doing good while the other 2 are not growing.”

Helpful Report

Posted 10 months ago

Thank you, Lisa, for your feedback. We are sorry you're disappointed in the quality of our seeds and that only 3 of the 8 seeds you started are growing. We would love to be able to make it up to you, so if you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at what we can do to make this right for you. Thank you again for taking the time to let us know about your experience.

Posted 10 months ago

“came up and died within 3 days like the stems collapsed”

Helpful Report

Posted 10 months ago

Thanks for the honest feedback, Tim. We are sorry to hear that you had a negative experience with your seeds - that must have been really frustrating. We have sent you a private message and are happy to get these replaced for you asap. Regard, Seedsman Team

Posted 10 months ago

“The buying experience was ok but the growth failed. They took 4 day to germanite, grew to 2 inches tall but never grew any roots after 10 days dead. I have been growing auto flowers for 3 years and have never experienced this kind of failure. The free seed are doing fine but I didn't want to grow regular seeds. I only want auto flower. I don't want to waste anymore time with you. order SSUSA-00075693”

Helpful Report

Posted 10 months ago

Thanks for the honest feedback, Thomas. We are sorry to hear that the seeds did not live up to expectations - that must have been really frustrating, especially with you being a seasoned grower. We have sent you a private message and are happy to look at getting these replaced for you asap. We look forward to hearing from you. Regards, Seedsman Team.

Posted 10 months ago

“Emailed you on the 28th to express my disappointment with your seeds. Out of 10 seeds only one has started to grow. Not happy..”

Helpful Report

Posted 10 months ago

Thanks for the feedback, Elizabeth. We are sorry to hear that you had some issues with germination - that must have been really frustrating. We have sent you a private message and look to get these replaced for you asap. We look forward to hearing from you.

Posted 10 months ago

“3 strawberry Cheesecake autos seeds never sprouted and grew want refund or replacement the other I bought northern lights no problems with them”

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Posted 10 months ago

Thanks for the feedback, Steve. We truly apologise for this. We have sent you a private message and hope we can get these replaced for you asap. We look forward to hearing back from you soon.

Posted 10 months ago

“The delivery was quick but that's where the only good news stops only 2 out of 9 seeds germinated so not to happy with that”

Helpful Report

Posted 10 months ago

Thank you for providing feedback on your experience. We are sorry to hear that only 2 seeds out of 9 germinated. We take customer satisfaction very seriously and would like to understand in more detail what went wrong. If you could kindly reach out to us at support@seedsman.com we can have a look at getting these replaced for you. With more information, we might be able to understand the issue better and make things right. Again, we apologize and thank you for bringing this to our attention.

Posted 10 months ago

“I live in Devon and I had presumed that you are a British company, but the seeds took so long to arrive that I now wonder which country they originally came from. I do not use lamps so this was a serious set-back for me and the plants are still very small. I am sick of GM seeds and wish dearly that I could simply just buy Afghan or Pakistani landrace strains.”

Helpful Report

Posted 10 months ago

Thank you Robert for bringing this to our attention - we are sorry to hear about your experience with Seedsman. We really appreciate you taking the time to let us know about your experience. We are a British-based business and we do apologize that it has taken so long for you to receive your seeds, and we realise that this has been a setback for you. We understand it can be frustrating to not be able to source the Afghan or Pakistani landrace stains that you wish to purchase. If you have any questions or feel we can do anything to make up for this please don't hesitate to reach out - we are here to help. Thanks again.

Posted 10 months ago

“Where do I start. Shipping was very fast. Packaged nice. Price is a little high compared to others but I was going with their guarantee. Which is a crock of S$%t. Out of 12 seeds 2 germinated. I tried to get replacements but you refused. Made me pick garbage seeds that are not even close to what I paid for. It took 4 weeks to even get a response. Then after complaining to two different people I was sent some other strain then what I purchased. Honestly I'll never purchase from them again. I purchased 10 seeds from another vendor 9 made it and they sent 3 free the next day to replace the one bad seed. That's customer service. That's who I'll be purchasing from again. Train your people. They seem to have an attitude. Also change your guarantee policy if you will not replace dud seeds that were purchased.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to share your experience with us, Anthony. We really appreciate you bringing these issues to our attention. We're sorry that your order wasn't as successful as you expected and for the frustration caused by the lack of timely customer service. We understand that your current experience with us is not satisfactory and we are working towards improving our customer service and guarantee policy. We would really like to know, from your perspective, what more we can do to make things better. Your feedback is invaluable. Thank you again.

Posted 10 months ago

“Been growing for 50 years. Out of 18 seeds 3 grew. I ain’t jumping through hoops for a refund. Northern Lights, white widow, space panda, were a bust. Amnesia got 3 that are looking weak but still growing. Will stick to seed swap with friends.”

Helpful Report

Posted 10 months ago

Thank you so much Edward for taking the time to let us know about your experience. We are sorry to hear that of the 18 seeds you purchased, only 3 grew. We really appreciate you telling us your story and allowing us to make things better. We have sent you a private message and would love to get these seeds replaced for you asap. Thank you again for your feedback, it’s very important to us.

Posted 10 months ago

“Overall not a good experience. Found the ordering process confusing. Shipping to longer then other seed banks I purchased from. Sent a fellow up email that never got an reply.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to share your feedback. We apologize for any confusion you experienced while ordering and for the lengthy shipping time. We take customer service seriously and taking the time to note your experience is extremely valuable to us. We are sorry to hear that you never received a response to your follow-up email. We want to ensure we provide excellent customer service so please do try us again if you still need any assistance. Thanks again for the honest feedback - we hope you can allow us to ensure your next order is a smoother one.

Posted 10 months ago

“Seeds arrived quickly, however, only the free seeds sprouted. The 3 Northern Lights I purchased would not sprout. This was the only order I’ve purchased over the years that had bad seeds.”

Helpful Report

Posted 10 months ago

Thank you for your honest review! We appreciate that you took the time to give us your feedback and we apologize that you found these to be bad seeds. We understand how disappointing it must be that only the free seeds sprouted, and the 3 Northern Lights you purchased would not sprout. We have sent you a private message and hope we can get these replaced for you asap. Many thanks, Seedsman Team

Posted 10 months ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

SEEDSMAN Reviews