Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Bad customer service, updates on order, response to email, shipping time, seed quality tbd.”

Posted 11 months ago

“Shipping was great the seeds that actually germinated and sprouted look great but I had 7 that did not sprout out of the 15 I purchased”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Hi Mr CEO I made an order it was delivered quick but 1/2 the seeds did not work I called they set up some action thing and someone was to get back to me and i havent heard anything so much for satisfaction guaranteed TY for not helping dont think ill be ordering from u next year TY for ur attn. my email is macsbudget@yahoo.com”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. we escalated your review to our customer service manager.

Posted 11 months ago

“Trying to sprout one seed at a time. So far tried 5 out of 6 seeds. Only one has sprouted.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Delivery was ok, I’ve only just started growing again didn’t get anything free. My seeds x4 are not germinating after x4 days in paper towels I have x3 more so going to try another method”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Ordering was fine shipping was fine now the seeds I always got 2 or 3 bad ones never had this issue with other companies”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“I’m not sure 🤔 only one seed as of today”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Menuvering the website was nice enough with ample pictures the time frame for delivery was good I just didn't get my whole order nor a response to the email I sent regarding the issues.”

Helpful Report

Posted 11 months ago

Thank you for your review. Sorry to hear that you did not get your whole order. I have escalated your review to our head of customer service who will get back to you shortly. Best Seedsman

Posted 11 months ago

“Ordering and delivery were fine. My problem is that only 1 out of 5 seeds germinated”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Of 7 seeds, 2 sprouted. Not Happy with those results. I have emailed the company in hopes that they will send more seed, which would. change this review. So far, I've heard. nothing. Last year another company I ordered from had 100% sprout rate and beautiful female plants! Overall experience below, not average...would not let me change when I hit the wrong button and I would have said poor.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Only 1 of the 2 seeds germinated. Was very excited to try your product, only to be very disappointed. Will probably try someone else in the future.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Seeds were very small, and only two of four germinated properly, since I intend to grow 3 plants I will need to buy more seeds, but I don't know if I will take another chance with your company. That's a shame cause I was happy with other aspects of the purchase.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Bought 5 seeds, only 1 germinated!”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“I ordered seeds from Supreme seeds and planted them in my aerogarden about 3 day before I received your seeds. I got about a 70% success rate from their seeds. I have a 10% success for your seeds and nothing was changed. I am still hopeful, but at this point, very doubtful.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Shopping experience was fine. So far no seeds have grown, so far I'm disappointed. Not sure if i will re-order.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Slow to ship. Was in processing and packaging for too many days.”

Helpful Report

Posted 11 months ago

Thanks so much for your review. Sorry to hear that the order was slow to ship. We are looking into this and exploring ways that we can speed up the process. Best Seedsman

Posted 11 months ago

“I bought 7 seed, they been planted for 12 days now, only three have came up. I’m pretty disappointed. Charles”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Had 3 out of 7 seeds sprout. All planted the same way at the same time.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“I haven’t received my seeds yet. It’s been about 2 weeks or so.”

Helpful Report

Posted 11 months ago

Thank you so much for your review. I am sorry you haven't received your order and am escalating this ticket to our customer service manager who will be in touch. We will get this sorted ASAP. Best Seedsman

Posted 11 months ago

“green crack seeds that I recieved were processed the same as the other free seeds provided and none of them sprouted”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews