Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Seeds were very small, and only two of four germinated properly, since I intend to grow 3 plants I will need to buy more seeds, but I don't know if I will take another chance with your company. That's a shame cause I was happy with other aspects of the purchase.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Bought 5 seeds, only 1 germinated!”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I ordered seeds from Supreme seeds and planted them in my aerogarden about 3 day before I received your seeds. I got about a 70% success rate from their seeds. I have a 10% success for your seeds and nothing was changed. I am still hopeful, but at this point, very doubtful.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Shopping experience was fine. So far no seeds have grown, so far I'm disappointed. Not sure if i will re-order.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Slow to ship. Was in processing and packaging for too many days.”

Helpful Report

Posted 1 year ago

Thanks so much for your review. Sorry to hear that the order was slow to ship. We are looking into this and exploring ways that we can speed up the process. Best Seedsman

Posted 1 year ago

“I bought 7 seed, they been planted for 12 days now, only three have came up. I’m pretty disappointed. Charles”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Had 3 out of 7 seeds sprout. All planted the same way at the same time.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I haven’t received my seeds yet. It’s been about 2 weeks or so.”

Helpful Report

Posted 1 year ago

Thank you so much for your review. I am sorry you haven't received your order and am escalating this ticket to our customer service manager who will be in touch. We will get this sorted ASAP. Best Seedsman

Posted 1 year ago

“green crack seeds that I recieved were processed the same as the other free seeds provided and none of them sprouted”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“We received some very small seeds to begin. And only 3 sprouted out of our order. Very disappointed.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I only got one female out of 10 seeds that I paid a lot of money for I'm not a very happy camper at all I was told this company was good place to order seeds beginning to think there's nowhere for good seeds”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Huge amount of seeds and breeders to close from but so far I’m waiting for my seeds more than 3 weeks. Support answered within 4 business days, but all they could do is contact the shipping company. Answer pending. The order was ready for delivery in 2 business days. So I hope the problems with the shipping company get resolved, otherwise I have to order elsewhere in the future.”

Helpful Report

Posted 1 year ago

Many thanks for your review. I am sorry it is not a favourable one. We completely understand why if you haven't received your order. I have escalated it to our head of customer service who will get back to you shortly. Best Seedsman

Posted 1 year ago

“Unfortunately, I never received my order. It got lost and I had to reorder. It finally shipped today. Just wonder if the second attempt will be successful. It my first time doing this, ever!”

Helpful Report

Posted 1 year ago

Hey - that is not how it should work. I am escalating your ticket to our head of customer service - and we will make sure you get that order. Best Regards Seedsman

Posted 1 year ago

“I ordered some photoperiod and auto's and none of the photoperoiods germinated....all the auto's were good though....”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“The order arrived promptly. However, I only received 3 scenes. 2 of them sprouted one of them died, so I'm left with 1 scene for $52.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Seeds never germinated I just through everything away I would never purchase from you guys again”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“customer service stinks. Couldnt get the cart to load freebies. tech /support took 3 days. sale and promo code was already over by the time they responded. Will use a different one next year. 3rd year in a row with issues.”

Helpful Report

Posted 1 year ago

Thank you so much for your review. I am sorry to hear you had issues with our website. They do happen but it is very infrequent. You can normally get around any issue by changing browser. We also understand your frustration with slow customer service responses - we have had a lot of tickets after a surge in orders. We are now bringing in better technology to help us deal in real time with tickets. Best Regards Seedsman

Posted 1 year ago

“First time customer, 2 out of the six seeds I got were duds. Looked on the website to see if I could have them replaced but it said I should buy more incase this happens. I just wish they mentioned this before the purchase so I would have known and planned accordingly. One was white widow and I got if free, but the other was Pinneaple OG and costed $17 for one seed. Last year I grew clones from a local dispensary, so I wanted to try this route since I have a year of experience under my belt. I'll see how it goes and probably bye two clones to make up for the loss”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Only 2 seeds germinated Dissatisfied”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Seeds arrived quickly but only half of them actually sprouted so turned into very expensive plants now.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews