SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.45

4.5 Rating 6,870 Reviews

86 %

of reviewers recommend SEEDSMAN

4.5

Based on 6,870 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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4834

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Took about three weeks to arrive”

Helpful Report

Posted 10 months ago

Thank you very much for your feedback, Harvey. We really appreciate you taking the time to let us know about your experience. Although a lot of the time it is not in our power to prevent these delays, we apologise for any inconvenience this might have caused. Please don't hesitate to reach out if you have any questions - we are here to help. Thanks again for the feedback and we hope your next delivery experience is a smoother one.

Posted 10 months ago

“I ordered the strain "GMO" but was told a few days later that they were not in stock and made me choose a different strain that I did not want with no real option of a quick refund... And didn't even give a discount or anything at all, not even tried to make up for their mistake... FREEDOMSEEDS are the BEST and you get 100 seeds for the same price as you get for 10 seeds here on seedsman.”

Helpful Report

Posted 10 months ago

Thank you so much for your feedback, George. We are sorry to hear about your unfortunate experience. We understand your disappointment that your desired strain was not in stock and that a refund was not provided in a way that was efficient enough for you. We truly value your opinion and would like to express our appreciation for taking the time to let us know. We make sure we stock only the highest quality of seeds from the most reputable breeders in the space so we believe our prices are fair for the quality we deliver. We would love to know what we can do to improve so please do not hesitate to reach out - we would love to know how we can improve customer experiences in the future. Thanks again for your honest feedback and we hope your next experience is a smoother one.

Posted 10 months ago

“Freebies ok. Other items is not ok. Such a shame for 93€. Never again...”

Helpful Report

Posted 10 months ago

Hey Katarina, thanks for the honest feedback. We are so sorry to hear that the product did not live up to expectations. We have sent you a private message and would love to have a closer look, so we can get this resolved asap. We look forward to hearing from you! Thanks again.

Posted 10 months ago

“Fast delivery, but one one out of five Black sugar seeds sproutet.”

Helpful Report

Posted 10 months ago

Thanks so much for your feedback, Bjarne! We really appreciate it. We're sorry to hear that you only had one Black sugar seed sprout out of five - that must have been frustrating. Please don't hesitate to reach out at support@seedsman.com and we can take a closer look at this. We want to make sure you have a better experience with us in the future, so your feedback is highly valued! Thanks again.

Posted 10 months ago

“Wasn't happy with the quality of the seeds, alot of them never germinated, almost half.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to share your experience with us. We are so sorry to hear that the quality of the seeds didn't meet your expectations and that almost half of them never germinated. We understand how disappointing this must be and take all feedback seriously. We are always striving to make sure all customers have the best experience, so any feedback you can provide would be greatly appreciated. If you would kindly reach out to us at support@seedsman.com, we would be happy to look at getting this resolved for you. Thank you again for taking the time to share your thoughts and we hope to hear from you soon!

Posted 10 months ago

“My seeds did not germinate..... One cracked open but did not grow. I didn't tell you guys because I didn't think that you would believe me.... "For real, the seeds didn't germinate" I did not grow a single plant.... The price and customer service were very good......”

Helpful Report

Posted 11 months ago

Thank you so much, David, for taking the time to leave a review. We truly appreciate your feedback and are sorry to hear that your seeds did not germinate and only one cracked open. It can be really frustrating when things don't work out as expected. We want our customers to have an awesome experience when dealing with us and it sounds like we have not achieved that for you, so if you could kindly reach out to us at support@seedsman.com we would be happy to take a closer look at this for you. Thanks again for the kind words and we look forward to hearing from you soon!

Posted 11 months ago

“2 out of the 8 seeds I ordered germinated. Slightly disappointing.”

Helpful Report

Posted 11 months ago

Thank you so much for your review of Seedsman. We really appreciate you taking the time to let us know about your experience. We're sorry to hear that you had some issues during germination -that must have been very frustrating. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to have a look at getting this resolved for you. Thank you again for your time and your feedback.

Posted 11 months ago

“I had a few bad seeds”

Helpful Report

Posted 11 months ago

Thank you so much Justin for taking the time to let us know about your experience. We truly appreciate your feedback and are very sorry that you had a few bad seeds– we want to make sure all our customers are happy. Is there anything else we can do to make it up to you or any other suggestions? Please don't hesitate to reach out and we can look at making this right for you. Thanks again for the honesty, Justin and we hope to hear from you soon!

Posted 11 months ago

“Only 2 out of 5 germinated”

Helpful Report

Posted 11 months ago

Hi Ryan, Thank you so much for your feedback and for taking the time to let us know about your experience - we really appreciate it. We're sorry to hear that only 2 out of 5 seeds germinated for you. Please don't hesitate to reach out to our support team and we would be happy to have a look at getting this resolved for you. Thanks again for your feedback.

Posted 11 months ago

“Only 4 out the of 11 survived”

Helpful Report

Posted 11 months ago

Thank you for giving the time to leave a review. We are so sorry to hear that you had some issues with germination - that must have been really frustrating. If you could kindly reach out to us at support@seedsman.com and provide us with some more details about what happened, we would be happy to get this resolved for you. Thanks again for the feedback!

Posted 11 months ago

“purchased sometime ago? not happy with one of your suppliers realize out of your control but customer dissatisfaction is not good makes me wanna look for another thanks for your email”

Helpful Report

Posted 11 months ago

Dear John, Thank you so much for taking the time to leave this feedback. I'm sorry to hear that you had a dissatisfying experience with a product you purchased some time ago. Customer dissatisfaction is not something we ever want to hear, and it's disappointing for all of us at Seedsman when it happens. We would love to know how we could make things better for you, so please don't hesitate to reach out at any time. Thanks again for the honest feedback.

Posted 11 months ago

“Lots of freebies, but 3/3 seeds from one I PAID for and wanted, zero sprouts. Terribly disappointing.”

Helpful Report

Posted 11 months ago

Thanks for the feedback, Riley. We are sorry to hear that you had some issues during germination - that must have been really frustrating. If you could kindly reach out to us at support@seedsman.com, we can get these replaced for you ASAP. Thanks.

Posted 11 months ago

“I ordered and received 16 seeds. I only had 4 germinate. I'm disappointed by this.”

Helpful Report

Posted 11 months ago

Thank you so much for your feedback, Victoria. We appreciate you taking the time to let us know about your experience. We are sorry to hear that only 4 of your 16 seeds germinated - we would like to make things right. If you could kindly reach out to support@seedsman.com, we can look at getting these replaced for you. Thanks again.

Posted 11 months ago

“We only got 50 percent germination and my husband said the seeds that did not germinate disappeared, were not there, We have an enclosed lit area we have used for years and nothing like this has ever happened. We are used to 90 percent or higher. It seemed to take a long time after our check cleared so I do not know what happened to these seeds, but we are looking for other options. This was too expensive for 50 percent. We have germinated hundreds of plants and have never seen anything like this.”

Helpful Report

Posted 11 months ago

Thank you for sharing your experience with us, Myra. We are sorry to hear that the germination rate was so low and that the seeds didn't seem to be present in your case. It must have been very disappointing for you, especially since you have had higher germination rates in the past. If you would be so kind as to reach out to us at support@seedsman.com, we would be happy to replace these seeds for you and get this resolved ASAP. Thanks again for the honest feedback.

Posted 11 months ago

“All 5 seeds that I ordered were duds. However, all 3 free seeds popped. Still disappointed that I don’t get to grow Black Sugar this year.”

Helpful Report

Posted 11 months ago

Thank you so much, Brian, for taking the time to let us know about your experience. We're really sorry it wasn't a more positive one and apologize for all 5 of your seeds being duds. If you could kindly reach out to us at support@seedsman.com we would be happy to resolve this for you ASAP. We're glad to hear that the 3 free seeds popped and understand your disappointment at not being able to grow Black Sugar this year. Thanks again for your honest feedback.

Posted 11 months ago

“Shopping experience was great besides only a 50% sprout rate of the seeds ordered. Not happy about that”

Helpful Report

Posted 11 months ago

Thank you so much, Shane for taking the time to provide us with your feedback about your experience! We greatly appreciate you letting us know about it. We are sorry to hear that the sprouting rate of the seeds you ordered was only 50% but are happy to hear that you found the shopping experience satisfactory. If you have any questions or queries please don't hesitate to reach out and we will be happy to help. Thanks again.

Posted 11 months ago

“They didn't use stealth shipping. saying is within the USA but i required a stealth shipping package got taken....Order # SSUSA-00052148”

Helpful Report

Posted 11 months ago

“I received 4 male seeds. They were all suppose to be feminist.”

Helpful Report

Posted 11 months ago

“Out of all the seeds only one of them germinated.”

Helpful Report

Posted 11 months ago

Thank you for your feedback, Lyle. We really appreciate you taking the time to share your experience with us. We are sorry to hear that out of all the seeds you purchased, only one of them germinated - that must have been really frustrating. If you could reach out to us at support@seedsman.com we can take a closer look into what we can do to resolve this for you. Thanks for bringing this to our attention.

Posted 11 months ago

“Not a lot of choices to pick from for regular seed.”

Helpful Report

Posted 11 months ago

Understood. We will be adding more. But a very large % of our clients now prefer feminised seeds.

Posted 11 months ago

SEEDSMAN is rated 4.5 based on 6,870 reviews