Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.45

“Some of the seeds that I planted did not sprout. Reached out to customer service and still waiting to hear back.”

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 2 weeks ago

“Tracking never worked did not know if my order was coming or not. Did receive it, but slower than expected.”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 1 month ago

“Last order most seed didn't sprot”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Great selection -( little overwhelmed- hard to choose)-fast shipping - discreet shipping package - only issue ( and it's a biggie) is that seeds pop(9 out of 10) put in seedling medium ( kept at 73 degrees and kept moist) it's been 7 days... Nothing!!!☹️. So frustrated. Might take 1 more chance, just wish I could get some good beans for a change.”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Haven’t recieved order yet”

Helpful Report

Posted 1 month ago

Many thanks for this review. We have escalated this review to our customer service manager who will be in touch as soon as possible and ensure you get your order fast. Best Seedsman

Posted 1 month ago

“The website has issues with checking out. Charged my account twice.”

Helpful Report

Posted 1 month ago

Our apologies again for the issue. We should have issued a refund to your card for the second payment the next day. If you haven't had that please get in touch with our customer service team. Best Seedsman

Posted 1 month ago

“1 out of 3 seeds germinated. Initial problem getting the order placed.”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Service from seedsman was good, I ordered seeds and they came. Just didn't have the same luck with Barney's seeds pooping (1/3)”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“It would be nice to have some stickers 😕 but that's okay 👍 👌 need to find a seed bank that sends free stickers.”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S we are giving away free products at the moment - papers, and seeds. We may change to stickers very soon.

Posted 1 month ago

“So I bought some Maui Wowie auto flowers five seats. So one never germinated the second one I seem to have lost and the third I killed it when it’s a little part to go over and it’s head broke away from the stem I have to growing and they’re lovely. Growing them inside until it’s time to put them outdoors. Still too cold where I’m at.”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 2 weeks ago

“Everything arrived faster than expected and most seeds have sprouted except the cherry strain”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 1 month ago

“I have delt with seedsman for years but I will change if they send the wrong seeds”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 2 weeks ago

“Everything came in great but I couldn’t get any of my black sugar seeds or strawberry banana grape seeds to take off. So I was disappointed at that and was hoping to possibly get some more if that’s a possibility 🤞”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Ordering was easy and delivery was speedy ! I started germinating seeds 2 at a time. Both seeds germinated ok, but the Cali seed failed to produce a plant. The root came out and curled around the seed shell making it difficult to plant. I did pot it as best I could but it didn't make it. Not your fault but it sucks to spend $16+ on one seed and not get a plant. That's why I gave you 3 stars instead of 4 or 5. I had problems with the seeds last year as well. I did complain last year and you did make it right but I don't expect you to do that every year. I wish I had better luck with them.”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“I've done business with you guys strictly for years last year and year before I got dud seed I deserve compensation for them”

Helpful Report

Posted 1 month ago

Thanks for your review. I have escalated it to our head of customer service who will be in touch. Best Seedsman

Posted 1 month ago

“Out of the 5 I bought only 3 made it. Out of 3 free ones 2 made it. Purchase was quick and easy .”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Didn't receive the papers that got added somehow or any free seeds”

Helpful Report

Posted 1 month ago

Many thanks for your review. I have escalated the issues to our head of customer service who will be in touch. Thanks Seedsman

Posted 1 month ago

“I generally do well with your seeds but the free ones white widow and critical 2.0 never germinated 😔”

Helpful Report

Posted 1 month ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 month ago

“Ordered cherry pie, it came pkged nicely and I started indoors in seed tray and got seedlings in 4 days. Everything was growing fine until the following week..one went limp and died and a few days later the other did same. I had one last seed but now I can't find it! So I'll be placing another order to try it again....”

Helpful Report

Posted 1 month ago

Many thanks and sorry to hear about your issues. You'll be able to use your loyalty points as a discount on the next order. Best Seedsman

Posted 1 month ago

“This order was fine. A previous order came with non-viable seeds.”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements in 2023 and will carry these on in 2024 - a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting genetics combined with the best service. Our mission is to ensure our customers have no reason to shop elsewhere. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. We do test seeds from all batches of seeds that we sell. if you have issues please speak with our customer service team.

Posted 1 month ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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