Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“I never received my order . I paid for my order but I haven't received my order yet it been over 2 weeks. Usps said it was return to sender . This was my first time ordering from Seedsman. I'm very disappointed. I have send the tracking information from Usps showing it was return back to Seedsman. Seedsman hadn't resend my oder yet or refund my money.”

Helpful Report

Posted 11 months ago

Thanks for your review. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. We are happy to take a look at the USPS end of things and get this resent for you. Best Seedsman

Posted 11 months ago

“Fast delivery. 3 of 13 germinated and one of those isn't looking too clever. No response when I mentioned it - didn't want to leave a bad review but I spent a lot of money and haven't had a good experience. Just an apology would've been nice.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Order never arrived. I have emailed them about this to get no response. I then sent another email to ask when i would get a reply. Still nouthing. I also paid for insurance on my order but i cant even get a reply from them. I will not be coming back unless this get sorted promptly!”

Helpful Report

Posted 11 months ago

Thanks for your review. I have reached out to our team to request they look into the status of your open ticket. They will be reaching back out ASAP. Best Regards.

Posted 11 months ago

“Experience was good only issue was only 1 seed out of 4 germinated”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“one seed out of 23 sprouted”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Out of 3 only 1 germinated, and ni additional seeds were sent, sooo.....yeah.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“The seeds all germinated, but stopped growing after about 3 weeks. The biggest plant out of 3 is 32cm, the smallest is 23!!! They've gone into flower now and have virtually no buds. I've been growing a while now, so they were not over-watered, over-fed etc. The strain, Sour Jealousy, was recommended for hot climates, but when I contacted customer support, I basically got a bot reply saying they didn't like cold conditions, which is weird as I live in Spain and the temp is averaging high 20's. That suggests that customer service didn't even look up my account, just copied and pasted the strain blurb. Terrible customer support and this new strain appears to have issues. I judge a company by how it handles problems, and Seedsman get a big fat zero out of ten on that front.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Best Seedsman

Posted 11 months ago

“This was the first, but the seeds I received was of very bad quality. I order a total of six seeds and only two might have a chance to grow. When I received them I didn’t like what I got but I was running out of time so I took a chance only two of the six started to show potential. Will wait and see how it goes.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“I need some customer service now!!!”

Helpful Report

Posted 11 months ago

Thanks for your review. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. Best Seedsman

Posted 11 months ago

“Its been 4weeks and i still havent recieved anything except you blaming the post office, seeds would be nice. if there were zero stars i would leave that and your survey puts in answers for you”

Helpful Report

Posted 11 months ago

Thanks for your review. Please reach out to our customer service team to see what they can do to help. Best Seedsman

Posted 11 months ago

“Seeds germinated in two day, came up in three. They did absolutely nothing after that. I have grown many varieties with great success. Autos are a waste of money. Extremely disappointed. I will think twice about wasting my money again.😡”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“None of the seeds germinated. None. I switched back to my old supplier after trying Seedsman. I grow twice a year. Very unfortunate.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Purchased 5 pack of Bruce Banner seeds, none sprouted. My partner bought a large amount of seeds from you previously, that all sprouted well, and the same method was used for these. Very disappointed.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Seeds didn’t grow”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Didn't get my seeds”

Helpful Report

Posted 11 months ago

Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help! Best Seedsman

Posted 11 months ago

“Never responded to an issue with a some seeds I purchased from them they said they would get back to me within 24 hours and it’s 2 weeks and no communication yet. Sent pictures and everything they asked me to do, and nothing.”

Helpful Report

Posted 11 months ago

Hello, Thank you for leaving a review. I have checked our system and see no ticket was ever submitted from this email address to our Customer Support team. You can reach them at any time by emailing Support@seedsman.zendesk.com. Kindly,

Posted 11 months ago

“All 10 seeds did not sprout”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Still waiting for my seed delivery i placed about 3 months ago! I have had no update or anything, I have tried contacting you for a refund and am left to leave a review to say don't buy from these con artists cuz they just take your money! £60 of my money gone in exchange for absolutely nothing, I hope seedman gets ripped apart”

Helpful Report

Posted 11 months ago

Hello Thomas, Thank you for leaving a review with us. I have checked our system for any support tickets from your email address and see no email has been sent to our team. Please reach out to our Support team by emailing support@seedsman.zendesk.com and we will be happy to assist you.

Posted 11 months ago

“My order never arrived, I sent an email to inquire bc the tracking I got never moved just shows label created and nothing back from Stedman about my seeds so I guess I'm out money and no seeds Kinda passed off about this”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help. Please note all tickets are answered on a first come first serve basis. Best Seedsman

Posted 1 year ago

“Very disappointed!! Planted 5 of the 10 purple ghost seeds and 2 of the 3 freebies. (Gave the others away.). Only 2 germinated!! What a waste of time and money!!’”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews