Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Could you? Possibly send me one more seed. I'll follow the germination instructions exactly.”

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Waiting 3 weaks on seeds from spain to netherlands it say diliverd but got no goods. The dont Answer my mails or wanne help solf the problem i oayed to ensjure it still the dont help you my advise dont buy here costummer help steals your money and dont replay or answer”

Helpful Report

Posted 1 year ago

Hello, Your order shows as successfully delivered by the carrier and you were advised per our set policies that you need to submit a lost package claim with the carrier as they show this order arrived fully to your address. We cannot proceed without documentation and verification of the missing mail from the carrier directly.

Posted 1 year ago

“Seeds have been in water for 4 days now with no signs of popping. This process normally starts within 48 hours. 2/3 of the purchased seeds are no good”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“Only one seed sprouted out of the entire last order.”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“Most of the seeds sprouted but they all died off. Never grew.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Never received order.”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“I bought 3 peyote/ wifi seeds... none sprouted. Soaked them for 12 hours and paper toweled them . They never sprouted. Sucks, I was really exited about the grow. Hopefully, next time will be better.”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“bought 3 wifi seeds and none of them did anything”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“They took my money and never gave me my seeds and never refunded my money! After tracking my order with UPS, they told me that the seeds were returned to sender. I relate that information to seedsman via email, and I got the runaround, For example, almost a month after my purchase, instead of them giving me any answers about my purchase, I received THIS review survey instead. I bought seeds in the past from other distributors and never had this happen to me, I feel like I've been swindled out of my hard-earned money.”

Helpful Report

Posted 1 year ago

Hello, Please check your emails. Our support agents have responded to your support ticket multiple times and it appears you are not seeing the reply. This may have gone to the junk folder of your email possibly.

Posted 1 year ago

“None of my seeds germinated 😞”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Followed the instructions exactly to the tee and seeds never sprouted”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“I ordered 2 auto flower sour diesel and only received one and it never sprouted. The company refused to honor my order.”

Helpful Report

Posted 1 year ago

Hello, We have created a new support ticket for you from our Customer Support department. If for any reason you have not received this, please reach out to our team by emailing support@seedsman.zendesk.com. We are happy to help! Best Seedsman

Posted 1 year ago

“your seed was no good and you wouldnt refund it i can only believe you are not a good company to deal with.”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving a review with us. I am sorry to hear that your order did not meet our policy requirements for germination issue replacement. You can find our 60-day Germination Policy listed here: https://support.seedsman.com/hc/en-us/articles/360017705717-60-Day-Germination-Policy

Posted 1 year ago

“Hello! I placed an order on June 13. I was having it mailed to a friend’s house where I was staying. The seeds never came. The address I listed was: Richard Pettit 249 Lincoln Ave. Rutland VT 05701 It’s possible the mailman, not recognizing my name, returned it. I’d like to amend the address to: Richard Pettit c/o Dziuba 259 Lincoln Ave. Rutland VT 05701 Thanks! Rick”

Helpful Report

Posted 1 year ago

Thank you for your review! Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. We are happy to assist with any address issue that you may have experienced. Best regard,

Posted 1 year ago

“I was not happy at all. Out of 5 seeds only 2 have sprouted.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team by emailing support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Bad seeds wouldnt buy again”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help as we do offer germination policies should any issue occur, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I purchased seeds and I was trying to get updated on my order and all I was told was it’s in USPS hands. After a week or more no update. Then finally, they said the order was lost and resent the order. More than 3 weeks to get three seeds. That is poor business. Plus no updates. Even though your customer service kept responding to my inquiries, noting happened. Also, I just purchased the same seeds in Dec of 2023 and got free seeds. But I swear I saw a promo on 30$ or more gets free seeds. But king story short, I will not be buying seeds from Seedsman anymore. Good bye…old valued customer.”

Helpful Report

Posted 1 year ago

Hello, Thank you for providing your review with us. We are sorry to hear of the USPS team losing the package in transit and that you have had this type of experience with your last purchase. Please do reach out to our customer support team any time you see an extended delivery time as issues with shipping providers do happen from time to time outside of our team's direct control. You can reach them at support.seedsman.zendesk.com We are happy to assist and see what can be done. Best regard,

Posted 1 year ago

“How can you ask for a review when you haven’t even sent my fam order.”

Helpful Report

Posted 1 year ago

Thanks for your review. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. Best Seedsman

Posted 1 year ago

“I never received my order . I paid for my order but I haven't received my order yet it been over 2 weeks. Usps said it was return to sender . This was my first time ordering from Seedsman. I'm very disappointed. I have send the tracking information from Usps showing it was return back to Seedsman. Seedsman hadn't resend my oder yet or refund my money.”

Helpful Report

Posted 1 year ago

Thanks for your review. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help. We are happy to take a look at the USPS end of things and get this resent for you. Best Seedsman

Posted 1 year ago

“Fast delivery. 3 of 13 germinated and one of those isn't looking too clever. No response when I mentioned it - didn't want to leave a bad review but I spent a lot of money and haven't had a good experience. Just an apology would've been nice.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team at support@seedsman.zendesk.com to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews